Tradesyncer Reviews 188

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the platform's user-friendliness and intuitive interface, noting that it simplifies trade copying across multiple accounts. The responsive and helpful customer support team is frequently mentioned, with reviewers appreciating their quick assistance in resolving issues. Consumers also value the fast and reliable trade copying, particularly across different platforms. People appreciate the cloud-based system, which eliminates the need to keep their computers running. The service is praised for its ability to scale trading operations, with some users successfully syncing a large number of accounts. The detailed analytics and performance tracking tools are also seen as beneficial for improving trading strategies. However, opinions on the product itself are mixed, with varying levels of agreement among reviewers.

Based on these reviews

Rated 4 out of 5 stars

Tradesyncer is a great product for being able to copy from/to rithmic/tradovate props. I wasn’t able to find a cloud solution until these guys came along. They are still working on adding more imp... See more

Rated 4 out of 5 stars

I had a great experience with tradesyncer during the free trial. When it came to purchasing the subscription i encountered a small issue where the subscription was not appearing, this in turn caused... See more

Rated 4 out of 5 stars
Verified

Platform is great overall. It just gets frustrating when I get rate limited after only after placing one trade. No multiple logins, no modifications in a short period of time either.

Company replied

Rated 4 out of 5 stars
Verified

It's only been a week of the free trial but seems really really good. So good, I purchased the monthly plan. The only reason I didn't give 5 stars is it's only been a week.

Rated 5 out of 5 stars
Verified

Great tool to copy multiple accounts. Works very well! Very pleased! Exactly what I needed to manage multiple funded accounts through different firms.

Rated 5 out of 5 stars

This is my first week using Tradesyncer, and I have thoroughly enjoyed it more than any other copier I have used. Adding accounts is easy, copy trading across accounts is easy even with my project X a... See more

Rated 5 out of 5 stars
Verified

Tradesyncer is an amazing platform to use when looking to copy trade multiple accounts whether it is for the same firm, or for different firms at the same time. Their system is easy to navigate, and t... See more

Rated 5 out of 5 stars
Verified

I was very doubtful about using this service. A few bad comments make you worry. My guess is that theres people who are trading red news folders or just ignore them while having open positions and the... See more

Rated 5 out of 5 stars

I'll begin with the support system. They are fast in the discord, very transparent with their issue. It won't always be perfect but the team always takes Pre-casuary measures, order for the user to be... See more

Rated 5 out of 5 stars

Only been a customer for a few weeks now, but I’m thoroughly pleased thus far. I think their pricing is fair, but the most important aspect of their business for me is their quick response time, I don... See more

Rated 5 out of 5 stars

Even when there are widespread issues, (Rithmic, Tradovate) Tradesyncer has always taken the effort to makes things right. Their live support is some of the most responsive I've ever experienced. I'm... See more

Rated 5 out of 5 stars
Verified

I love it !!! Simpler to use no nonsense license needed (like other copy trade platforms) price is extremely reasonable and you can connect multiple brokers and trade them all simultaneously. Honestly... See more

Company replied

Rated 3 out of 5 stars

The copier is not accurate and has a lot of glitches. They charge 99 USD just for 4 connections and still they do not deliver a smooth and accurate trade-copying service. If you want to buy the unlimi... See more

Company replied

Rated 5 out of 5 stars

This company is FANTASTIC. Any issue just contact them on their chatbox, get an answer and your issue resolved in 1-5 minutes you will be good. Want to Copy-Trade 10 accounts and make BANK consistentl... See more

Company replied

Rated 5 out of 5 stars

Chat Support is fast to reply. I have some minor glitches, but fortunately not anything that isn't working properly, just some positions that aren't showing in the dashboard, but they activate, sto... See more

Company replied

Rated 5 out of 5 stars

Kyle was outstanding managing my Customer Service Assistance Request today! Very professional, responsive, personable, and knowledgeable! Outstanding cloud-based product for timeliest execution of P... See more

Rated 5 out of 5 stars

As a trader, TradeSyncer has made my life so much easier. The platform seamlessly syncs trades across multiple accounts and brokers, which saves me time and ensures consistency. I love the user-friend... See more

Company replied

Rated 5 out of 5 stars

Great To tha allows that is essential to scale your trading journey, especially if you trade with propfirms. Responsive support team that always helps. My favorite feature is the cross-platform copy t... See more

Company replied

Rated 5 out of 5 stars

I started using this platform since they first launched. Ive had a lot of ups and downs. Lost a decent amount of prop money a couple of times due to glitches. I quit using the platform once or twi... See more

Rated 3 out of 5 stars
Verified

Trade Copier entry execution works smoothly using market order, the problem are during the trade management when you put limit orders. The API rate limit of seems to be easily get triggered than usual... See more

Company replied

Rated 3 out of 5 stars
Verified

I’m giving it 3 stars for now because when it works. It works. But you must stay on top of it as the connections do disconnect mid trade and the follower accounts will not close out with the lead acco... See more

Rated 5 out of 5 stars
Verified

Easy to set up..great how to guides to help you get your accounts connected and copying. Dashboard makes everything easy to see all in one place.....Tradesyncer has compounded my trading profits fro... See more

Rated 5 out of 5 stars

Honestly, this is the best copy trading software I have used. I have used several other copiers and I am more than impressed with Tradesyncer and happy to support their product!

Rated 5 out of 5 stars
Verified

My honest answer. I haven't used the tradesyncer till now. But, once I need an app which is for copy trading, my first option will be none other than tradesyncer ❣️

Rated 5 out of 5 stars
Verified

Works like expected. Very simple to use. I wish I discovered tradesyncer sooner.

Rated 3 out of 5 stars
Verified

Great product. I had a glitch where a follower account ended up losing while the rest of them won so that sucks.

Rated 5 out of 5 stars

Kyle with Tradesyncer work with me most of the day to help me get connections working. He helped with their platform, my prop account, and my trading platform. He was very nice, kind, and respectful... See more

Rated 5 out of 5 stars
Verified

Super easy user interface, this makes managing trades across various prop firm accounts seamless. Must have for individuals looking to scale profits.

Rated 5 out of 5 stars

Tradesyncer is a great copier for any trader. Very smooth process onboarding connections from different prop firms. Great results with trading. Highly recommended

Rated 5 out of 5 stars

When it comes to copying trades, tradesyncer is actually pretty good , executions were pretty fast, I had a little trouble in Connecting the account accounts , but support team helped me out resolved... See more

Rated 5 out of 5 stars

By far, this is the best trade-syncing software I’ve used. I’ve successfully synced over 40 accounts at once with zero issues. The platform is well-designed, highly reliable, and has allowed me to s... See more

Rated 5 out of 5 stars

I've been using Tradesyncher for about a month. It's easy to start, and easy to understand. I had an issue this morning where follower accounts weren't executing. I used the chat function on the websi... See more

Rated 5 out of 5 stars

on a 7 day trial and its been flawless trading my accounts. there is a journal section that i am reviewing as well. so you have 2 in 1 with tradesyncer! i have other trade copiers and they are good to... See more

Rated 5 out of 5 stars

Amazing Service! I may have placed my oders wrong and instead of the reps being upset carefully explained to me how to prevent this mistake from happening next time! Very happy with tradesyncer Kyle a... See more

Rated 5 out of 5 stars
Verified

Tradesyncer is the answer you’re looking for when searching for a trade copiers. I’ve used several Ninjatrader copiers and tradesyncer is by far the better than anything else I’ve used. Execution is i... See more

Rated 5 out of 5 stars

Truly awesome copier, especially if you are a Mac user. 1. Customer service is INSANELY awesome. The other copier I tried, was beyond rude and I am always nice to customer service. 2. You don't need p... See more

Rated 5 out of 5 stars

Had a technical issue with being locked out of my trading account. Reached out to the online chat support and Kyle and the team sorted it out in just a few minutes. I love the ease with which their tr... See more

Rated 5 out of 5 stars

I used this sw for a few weeks now, mostly positive experience. When I had problem, communication with the staff was quick and efficient, and they sent chat files to my email for record...a sign of tr... See more

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Company details

  1. Software Company

Written by the company

The most advanced cloud-based trade copier for futures trading. Instantly synchronize your trades from a single leader account to multiple follower accounts across NinjaTrader, TradingView, Tradovate, Rithmic, and more. Trusted by traders in the 🇺🇸 USA, Canada and worldwide.


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Had a technical issue with being locked…

Had a technical issue with being locked out of my trading account. Reached out to the online chat support and Kyle and the team sorted it out in just a few minutes. I love the ease with which their trade copier functions allowing me to connect together more than 40 prop firm accounts and trade from just one account. Planning on adding 40 more accounts in the near future as soon as i get these 20 challenge accounts with apex sorted.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Account Deleted After Support Promised Credit – Poor Internal Communication and Accountability

I downgraded my Tradesyncer Pro account in September but was billed the full amount on 25th September. Support (Waye, a supervisor) confirmed that a credit would be applied to my account for the following month, and I confirmed agreement that same day.

Despite that, on 25th October I was told payment hadn’t been made. I reached out to the CEO directly, explained that a credit was due, and received no reply. A few days later, support again demanded payment. After providing full proof of my previous conversation, another agent (Kalle) confirmed the credit would be honoured then deleted my account entirely, cutting off live trading connections and affecting my open market positions.

When I followed up, the company admitted it was an internal oversight and that communication had broken down, but took no real accountability. I was also refused access to their complaints procedure multiple times, being told to complain “through support,” which was the same team responsible for the issue.

I’m not seeking compensation, but deleting a customer’s account due to an internal error especially one connected to live trading systems is unacceptable. I hope Tradesyncer takes serious steps to improve internal communication, escalation processes, and accountability before others experience similar disruptions.

October 28, 2025
Unprompted review
Tradesyncer logo

Reply from Tradesyncer

We appreciate you taking the time to share this detailed feedback. While we can’t discuss specific account matters publicly, we do want to acknowledge the concerns you’ve raised and clarify a few points.

Our team’s goal is always to ensure smooth transitions during plan changes and billing adjustments. We understand how important uninterrupted service is, especially when live trading connections are involved. Although this situation appears to have stemmed from a rare internal miscommunication, we take all reports of disrupted access seriously and are actively reviewing how escalations and account adjustments are handled to make sure such issues are resolved faster and more transparently.

We’re also reinforcing internal alignment between billing, support, and account management teams to improve communication flow, especially when credits or account changes are being processed. Additionally, we’re expanding the accessibility of our complaint review process to ensure customers can escalate matters more efficiently when they feel their concern hasn’t been resolved at the first point of contact.

We truly value our customers’ trust and take feedback like this as an opportunity to strengthen our systems and service. We would like to discuss your case further, please monitor your inbox as a founding member will email you directly.

Rated 4 out of 5 stars

Overall Service & Support

I had a great experience with tradesyncer during the free trial. When it came to purchasing the subscription i encountered a small issue where the subscription was not appearing, this in turn caused one of my trades to not be copy traded.

I let the support team know and the support team quickly fixed this for me and even gave me a free week to make up for the missed trade. I really recommend tradsyncer, they are a great product and have a great support team.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

i have not been able to access my…

i have not been able to access my tradsyncer account for 3 days erroe 404 on login. wtf

October 22, 2025
Unprompted review
Tradesyncer logo

Reply from Tradesyncer

Our website has steadily been up. The 404 is because of an issue on your internet providers end. Please remove this review.

Rated 5 out of 5 stars

This is my first week using…

This is my first week using Tradesyncer, and I have thoroughly enjoyed it more than any other copier I have used. Adding accounts is easy, copy trading across accounts is easy even with my project X accounts to my tradovate accounts or vice versa. Would highly recommend to everyone, especially those who have a MAC or use Apple products!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service! I may have placed my oders wrong and instead of the reps being upset carefully explained to me how to prevent this mistake from happening next time! Very happy with tradesyncer Kyle and the team!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Tradesyncer Customer Service Is The Best; Thanks Kyle!!!

Kyle with Tradesyncer work with me most of the day to help me get connections working. He helped with their platform, my prop account, and my trading platform. He was very nice, kind, and respectful. I love Tradesyncer and even more not after the excellent customer service I received from Kyle. Did I mention that he got back to me within minutes of sending in a human chat request. Again, top notch, excellent service.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Has to be the worse trade copier

Has to be the worse trade copier
Going every single time I have a winning day the trade copier Doesn’t work And I lose out. If I could put 0 stars I would

October 16, 2025
Unprompted review
Tradesyncer logo

Reply from Tradesyncer

Hi Glenn, we’re truly sorry to hear about your experience — that’s definitely not the level of service we aim to provide. Trade copier reliability is something we take very seriously, and what you’re describing shouldn’t be happening. Please reach out to our support team at support@tradesyncer.com with your account details so we can investigate this right away and make things right.
We appreciate your feedback and the opportunity to fix this for you.
— Tradesyncer Team

Rated 5 out of 5 stars

Honestly

Honestly, this is the best copy trading software I have used. I have used several other copiers and I am more than impressed with Tradesyncer and happy to support their product!

October 15, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

I’m giving it 3 stars for now because…

I’m giving it 3 stars for now because when it works. It works. But you must stay on top of it as the connections do disconnect mid trade and the follower accounts will not close out with the lead account. Had I have not noticed this morning, I’d have blown 20 accounts.

October 8, 2025
Rated 5 out of 5 stars

I'll begin with the support system

I'll begin with the support system. They are fast in the discord, very transparent with their issue. It won't always be perfect but the team always takes Pre-casuary measures, order for the user to be safe in any scenario. Truly recommend, one of top trade copier services to date!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Tradesyncer is the answer you’re…

Tradesyncer is the answer you’re looking for when searching for a trade copiers. I’ve used several Ninjatrader copiers and tradesyncer is by far the better than anything else I’ve used. Execution is instant and near flawless.

October 7, 2025

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