This is a great broker for all things but platform management.
This is a great broker for all things but platform management. They need to create a department to consult with customers and improve the functionality of their platform. Especially when the request is very basic and necessary. Some of the buttons and hot keys that don't work are as basic and essential as breathing is to living. Here is an order ticket I submitted below. If anyone from IB monitors these reviews, please respond or search my name and web ticket on your end.
I would like to speak with someone about getting the stop order button and profit taker buttons functioning in Charttrader. Can I please discuss this with someone in the platform programming department? When I scale into a position with my hotkeys, I cannot quickly set a stop order and profit taker without opening the create bracket order preview window. We should be able to click a stop order button and then click on the chart where we want the stop to be. Same as profit taker.
This is a very basic function that should exist and I can guarantee will have a substantial impact on thousands of your customers. This is not an abstract function. This is literally as important as a functioning basic buy or sell button which do work on charttrader.
Can you guys please take action on this and get it done??!! Or at least let me talk with someone who codes and designs the functions on charttrader. Please!! This will be a huge value function for your momentum scalping customers and very basic to complete. These are also your commission cash cow customers.
Thanks,
Tony
August 15, 2024
Unprompted review