Tortoise Watches Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Watch Store

Written by the company

Vintage collectible watches that have been curated and authenticated by a passionate collector turned business owner. Providing a transparent service for experienced watch collectors and newbies alike.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star


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Rated 5 out of 5 stars

Love Tortoise Watches

Love Tortoise Watches. Great service, great watches. Will be back

August 15, 2025
Unprompted review
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Reply from Tortoise Watches

Thanks so much! Look forward to your next visit sir ;)

Rated 5 out of 5 stars

honest watch dealer

honest watch dealer, 100% recommend

April 25, 2025
Unprompted review
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Reply from Tortoise Watches

Thanks so much for the 5* review. Look forward to dealing with you again. Cheers!

Rated 5 out of 5 stars

Superb service

Sold a watch to them. Very friendly, easy to deal with, offered me a good price and honest. The watch box was checked and a ring had been left inside. This was found and immediately given back to me. Superb service would happily buy from them or sell to them again.

April 15, 2025
Unprompted review
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Reply from Tortoise Watches

Was a pleasure dealing with you, thanks for bringing in that special watch.

And so pleased we were able to give you back your mothers gold ring which we found at the bottom of the box! Good karma all round.

Look forward to seeing you in the future. All the best, Arwind

Rated 5 out of 5 stars

zenith lobster

got a rare zenith shipped all the way out to asia after I had also requested a polish. Was super cordial and quick, great w/ navigating the annoying customs and shipping processes.

thanks once again!

February 11, 2025
Unprompted review
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Reply from Tortoise Watches

Hey thanks for the nice review. You were really pleasant to deal with. Such a special watch you got, it will be missed over here! Look forward to speaking to you again. Cheers, Arwind

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Rated 5 out of 5 stars

Had a great and easy experience

Had a great and easy experience. buying my watch it was as described and delivered promptly.
Nothing seemed to much trouble so I can highly recommend dealing with this company.

March 1, 2025
Unprompted review
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Reply from Tortoise Watches

Thanks for your great review! It is much appreciated to help spread the good word about our service level and customer satisfaction. Enjoy the watch!

Rated 5 out of 5 stars

HEUER QUARTZ (NOS)

First of all, I would like to thank the seller for the beautiful piece I receive the watch in great condition as described on time With excellent packaging and great communication
I recommend the seller strongly

February 6, 2025
Unprompted review
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Reply from Tortoise Watches

Thanks so much for your kind review. It has been a pleasure dealing with you. I look forward to catching up with you soon. Cheers, Arwind

Rated 5 out of 5 stars

Buy with confidence from Tortoise Watches / Arwind

Bought two Zenith watches from Arwind.

He always takes the time to answer any questions or send additional pictures.

One watch was sent to me. The watch was packed very well and I had no problems with customs and taxes.

I picked up one watch directly from his shop in London.
It was great to meet him in person and talk about watches.
He is very a great person and has an exceptional knowledge of watches (especially Zenith watches).

September 11, 2024
Unprompted review
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Reply from Tortoise Watches

Always a pleasure to hear from you!

Thanks a lot for the positive review. I appreciate the compliments, high praise indeed.

Enjoy those cool watches, you have been a pleasure to deal with and it was nice to finally meet in person.

All the best, look forward to our next deal ;)

Cheers,
Arwind

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, all round great experience would highly recommend

October 30, 2024
Unprompted review
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Reply from Tortoise Watches

Many thanks for your kind review. I'm pleased you appreciated our level of care it means a lot to get this feedback as a small business. Cheers, Arwind

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Rated 5 out of 5 stars

Arwind is a great person who knows his…

Arwind is a great person who knows his watches. We are super happy with having traded a Zenith for a Tudor which my son loves. I can only strongly recommend!

October 28, 2024
Unprompted review
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Reply from Tortoise Watches

It was quite fun for me to see you come in for a watch for yourself and your son leave with it on his wrist ;) This hobby is quite infectious! Look forward to seeing you again in future. Cheers, Arwind

Rated 5 out of 5 stars

Exceptional watch, exceptional service

Fast communication with Arwind, even over the weekend. Acquired a vintage zenith in exceptional condition exactly as described on the site. Delivered within the second working day from purchase. Highly recommend tortoise watches.

October 22, 2024
Unprompted review
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Reply from Tortoise Watches

Thank you for being easy and pleasant to deal with! A real pleasure getting that great piece into your collection. Look forward to meeting you in person one day ;) Cheers, Arwind

Rated 5 out of 5 stars

Great Seller

Lovely experience shopping for a vintage watch with Tortoise Watches. Arwind was extremely responsive to my questions and was easy to reach - top tier communication. He shipped my watch the day after I paid for it and was received in the USA two days later. I couldn’t be happier with the experience and look forward to shopping with Tortoise again soon. Great curation of vintage timepieces.

September 4, 2024
Unprompted review
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Reply from Tortoise Watches

Thanks for being so nice to deal with yourself! A real gent. It was a pleasure getting that watch into your collection knowing just how well it fit in ;) Wear it in good health. Look forward to speaking to you again. Cheers

Rated 5 out of 5 stars

Very positive customer experience …

Very positive customer experience with Arvind who takes a long term approach to building a strong relationship.

September 2, 2024
Unprompted review
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Reply from Tortoise Watches

Thanks for the kind review! It's good to hear our laid back non-pushy approach to sales is appreciated ;)

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Rated 5 out of 5 stars

The best experience

The best experience dealing with Arwind at Tortoise Watches.He's such a lovely guy.He has gone out of his way to source my time piece for me and enjoys the experience too.His enthusiasm is infectious to boot..I can't wait to receive my latest acquisition and to visit his new premises in London...I would recommend Arwind at Tortoise Watches if you are looking for a Vintage timepiece to add to your collection or if you are just started your journey. He's just the nicest guy to deal with. Top drawer! Thank you Arwind.

September 2, 2024
Unprompted review
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Reply from Tortoise Watches

Thanks so much! It has been a real pleasure helping you secure your grail piece. Always fun to chat with you and catch up. Wear that beauty in good health and have it time some future moments!

Look forward to seeing you again and sharing a drink or two ;)

Cheers,
Arwind

Rated 5 out of 5 stars
Verified

Great price!

August 1, 2024
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Reply from Tortoise Watches

Glad you liked the prices! We price our watches competitively, fully authenticate them and provide a warranty on top ;) Enjoy your watch! Cheers, Arwind

Rated 5 out of 5 stars

Excellent client service

Excellent client service, really spends time understanding what you are looking for with no pressure to buy. Also very happy to provide same service to the customer who just needs a new battery and strap for their much loved Cartier watch. I’ll be back..

August 8, 2024
Unprompted review
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Reply from Tortoise Watches

Thanks for the kind review and also for bringing by your cool Cartier. It was a pleasure to hear about your cherished watch and to help bring it back to life! Hope you wear it and enjoy it again. Do reach out if there's anything else we can do to help. Many thanks, Arwind

Rated 5 out of 5 stars

This was my first internationa

This was my first international purchase. Arwind was beyond amazing. He put me at ease and had extraordinary communication skills. He is truly nice honest gentleman. I don’t hand out compliments very easily but these are well deserved.

June 24, 2024
Unprompted review
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Reply from Tortoise Watches

Thanks for your kind review! It means a lot to hear my service level excelled and put you at ease. Many thanks, I look forward to speaking with you again. Cheers, Arwind

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Rated 5 out of 5 stars

The prime destination for watches in London

Buying or even looking at watches of this calibre can often be intimidating, but it is not so with Arwind! His expertise and friendliness make visiting Tortoise Watches a joy - if you're after some truly unique watches it is a must visit in London!

May 27, 2024
Unprompted review
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Reply from Tortoise Watches

Thank you so much for your review sir! It was a lot of fun chatting watches with you. I know we'll have a lot more to chat about next time you visit and a couple fresh watches for you to try on ;) Cheers!

Rated 5 out of 5 stars

Vintage Zenith Purchase

I purchased a beautiful vintage Zenith at Tortoise watches which I'm super pleased with. The service was great. The owner Arwind is really knowledgeable in the brand and their watch collections and spent time helping me find exactly what I was after. Thanks!

March 21, 2024
Unprompted review
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Reply from Tortoise Watches

Glad to hear your vintage Zenith is going strong! Thanks so much for the kind review, it was my pleasure assisting you finding the perfect watch. Enjoy it and wear it in good health!

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