Torque Electric Reviews 53

Torque Electric could not have been more pleasant, easy to deal with and helpful!

There was a small issue, which they dealt with IMMEDIATELY! Everyone can do well when things go well, it’s how you resolve issues when they go wrong that’s the true measure of support. Torque Electric were faultless and I know I could rely on them in the future!

I’m LOVING my rental bike and likely to convert it to a sale as I’ve proven the bike fits perfectly with my lifestyle.

Would I recommend Torque Electric to my best friend? YES, YES, YES!

Super fast delivery thank you
Great lights easy to fit great on my new Black Bike

I both bought a bike and had a solid tyre fitted. The bike sale went smoothly, the shop were let down by their supplier in relation to the tyre fitting but they kept me informed, and used clear communication evening delivering the tyre themselves!

Good price for the item ordered and was delivered very promptly - would use again, thanks.

We had a fantastic experience at Torque Electric when buying two e-bikes for myself and my wife. Elliot and Kathee were incredibly helpful and patient, answering all our questions about the bike specifications and the Cycle to Work scheme.
​They guided us through the entire process, from getting a great deal to arranging on-time delivery and easy insurance. The whole process took just a week or two, and we were so impressed with their expertise and support. We're very happy with our new bikes and highly recommend this shop!

Elliot Atkinson Is so go.
Nothing is any problem and the service is so go.
Everybody says to me what a posh bike. Very inexpensive, well I think so.

A good website and rapid delivery, thank you.

TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet envoi, en attendant le retour de TORQUE Lopen/BioLime IceBreaker Size Medium. Cela, suite à mon retour (Lopen Medium.) de ce matin. It's sure i'll receive it in the next 1 or 2 weeks, because i'm from Québec in CANADA. They are incredible and have good sense. Sincerily thanks to Elliot at TORQUE.
You can translate if you want! Excuse my englishwrite

Torque Electric were a pleasure to deal with; helpful, professional, expert. My no-obligation test-ride help make up my mind. So far I am very happy with my electric trial bike.

We had a really great service and experience with Torque Electric. We bought a Tern GSD and I provided a list of accessories and Elliot was very kind in installing all these and providing advice. At the shop I was impressed by the attention and advice before taking the bike. The shop also has several toys which was really useful as my son was very busy playing with these while I was able to continue the conversation with Kathleen and Elliot. Overall really impressed with the service and would recommend it to others.

I gave Kathee and Elliot a wish list for my new electric bike and they found the perfect bike for me.
The aftercare has also been great and they are an excellent team.
I would not go anywhere else

I purchased a black trail bike for my son's birthday. He is absolutely delighted with his new bike. I thoroughly recommend Torque electric to anyone looking to purchase an electric bike. It's great to find a small independent bike shop that is knowledgeable, friendly and helpful.

I am very happy to have purchased my ebike from this company, and very impressed with the black atb I purchased from them.

So happy with my bikes stuff so helpful
If your looking for a bike I well recommend buying from torque electric bikes surbiton so glad I found this shop
A*****

Friendly staff and very knowledgeable. Our daughter was very happy with her new bike.

My husband brought my Ampler e-bike to Torque as the battery was not working anymore. Initially, we thought that it is an easy exchange, but it was way more complex. Thanks to a great service, we managed to get the new battery installed. We do highly recommend.

Fair price, speedy delivery - thanks

Great Service. Kathee provided great advice when considering a purchase and both her and Elliot made the whole experience so easy when I eventually returned to make a purchase advising on security and insurance.

Delivery quick
Product made in China, instructions on changes to the combination on lock was nonexistent: I had to look it up on the Web.