theretailcorrection.com Reviews 114

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company as a reliable source for purchasing authentic sneakers and clothing, often at retail or below retail prices. Many reviewers highlight the value of the membership, noting that it provides access to exclusive deals and limited-edition items. Consumers find the prices competitive, especially compared to other retailers, and express satisfaction with the quality and authenticity of the products. People have pointed out some inconsistencies with the delivery service and order fulfillment, with some experiencing delays. However, many others praise the fast shipping and efficient service. The company is commended for its customer service, with reviewers noting the prompt and helpful responses from the staff in resolving issues. Overall, consumers consider the company a worthwhile option for those seeking affordable and authentic merchandise.

Based on these reviews

Rated 4 out of 5 stars
Verified

The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes... See more

Rated 4 out of 5 stars
Verified

I have not received the product that I purchased and no communication from Retail Correction at this stage to inform me why delivery has been delayed. Update 10/10/24: They have responded to email a... See more

Company replied

Rated 4 out of 5 stars
Verified

Everything is legit but takes AAAAGES to to process. They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement. Otherwise, very cool sch... See more

Rated 4 out of 5 stars

I bought a couple pairs from them in the past and they provide really great service and prices for their weekly sneakers drops. I would recommend to join TRC especially when you need some affordable k... See more

Company replied

Rated 5 out of 5 stars

Been a member of the retail correction for the last 3 years now since the Dior air Jordan 1 giveaway and I’ve had no regrets since. I’ve been able to cop recent and past sneakers for retail or sometim... See more

Rated 5 out of 5 stars

TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... See more

Company replied

Rated 5 out of 5 stars
Verified

I've bought 4 times, none of them I've had any single issue with the items bought. Some people complain about their delivery time but that's shadowed when they charge fair prices for what they sale.... See more

Rated 3 out of 5 stars

Ordered in November it’s now been a month only to be told they will deliver late Jan 2025. They really need to work on their business delivery process. It’s not worth $30 a fee if you’re having to wai... See more

Rated 5 out of 5 stars

Very good experience of retail. Correction I buy a lot of shoes and clothing from them. Always fast shipping cheap shoes for retail price they have everything they even get stuff that retailers in Aus... See more

Company replied

Rated 5 out of 5 stars

The retail correction is a great company for anyone wanting authentic shoes for cheap. Personally I am able to make $$$ from reselling the shoes on their website as they sell for so much cheaper. I al... See more

Company replied

Rated 5 out of 5 stars

Ordered a fear of god essentials hoodie on the 12th of April and it arrived 2 weeks later on the 26th. Much quicker then I was anticipating considering they said it could take up to 20 business days... See more

Rated 3 out of 5 stars
Verified

Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched

Rated 5 out of 5 stars
Verified

It's worth the price, every single dollar. Ngl, sometimes the delivery can take a bit longer but that's shadowed when you see the quality of the clothes and the outstanding post-sale service.

Rated 5 out of 5 stars
Verified

I recently had a small issue with my order, but the team did a great job and helped me resolve it. I’ve been a happy customer for a while and will definitely continue shopping here. Highly recommend!

Rated 5 out of 5 stars

I joined TRC last year and have purchased many sneakers and apparel! Very satisfied with their products and affordable pricing on the latest drops, giveaways and overall the quality of the service the... See more

Company replied

Rated 5 out of 5 stars

The retail correction is great, I love knowing I can buy genuine items for the right price and they are always reliable. I've bought off them many times now and the items are always shipped out on tim... See more

Company replied

Rated 5 out of 5 stars
Verified

Extremely happy with the retail correction. If you’re after Grails at prices that aren’t crazy this is the place. Read the delivery and product details and you won’t have any surprises other than yo... See more

Rated 5 out of 5 stars

The retail correction is different to all other sneaker stores and instead of paying overpriced 'resell' prices, they offer hype sneakers for a fraction of their cost. I recently bought a pair of Nike... See more

Company replied

Rated 5 out of 5 stars

If your looking for shoes you have found the perfect place, the retail correction has helped me get all the shoes I want for there retail price

Company replied

Rated 5 out of 5 stars

Retail Correction drops a lot of limited sneakers way under retail, and you can save hundreds buying here instead of overpriced sneaker stores. 100% worth the membership

Company replied

Rated 5 out of 5 stars

Love this company, cheap, authentic sneakers and clothing pieces. Perfect for personal wear. For only $30 AUD a month, would recommend to everyone!

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Rated 3 out of 5 stars
Verified

I ordered like 5-6 pairs so far, and they took forever to ship / deliver my orders infact I am still waiting on some orders

Company replied

Rated 5 out of 5 stars

Absolutely fantastic ordered multiple pairs off there at the lowest prices I could find on the market. Definitely recommend to anyone who loves sneakers

Company replied

Rated 4 out of 5 stars

Great products and services available! Tons of variety available every week, great customer service and good shipping times. Would definitely recommend!

Company replied

Rated 4 out of 5 stars
Verified

Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, custom... See more

Company replied

Rated 4 out of 5 stars
Verified

Product was really good and authentic, I purchased several items which was all of great quality. However shipping times were ridiculous and was waiting for over six weeks for some of the items, custom... See more

Company replied

Rated 5 out of 5 stars

Bought the Membership worrying if it was worth it, Almost 1 Year later and I’m so glad I got a membership I have been getting sneakers and clothes for retail and some even way under retail price thank... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience through the retail correction. I’ve had no issues with them, clear communication and products are always in mint condition once they’ve arrived. Will definitely continue... See more

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Rated 5 out of 5 stars

Very fast order fulfillment and delivery times. The shoes are in brand new condition as specified.

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Rated 5 out of 5 stars

Have got some great steals off retail correction. Always legit with no problems

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Rated 5 out of 5 stars

Been ordering streetwear for the past year and very legit and worth it, would definitely recommend everyone to sign up and buy from the retail correction 👍

Company replied

Rated 4 out of 5 stars

Provides a wide variety of sneakers at retail price but the $15 shipping is an L

Company replied

Rated 3 out of 5 stars

Legit Business, great deals and worth the membership price. However Customer support is lacking and not very considerate or helpful.

Company replied

Rated 3 out of 5 stars
Verified

Shoes were good. Shipping time is disgusting. Purchased 01/01/2025 and shipped on 06/02/2025.

Rated 5 out of 5 stars
Verified

Great communication between customer and business, and they offer amazing value for sneakers and garms highly recommend this business to get your goods from

Rated 5 out of 5 stars

i have placed a few orders with the retail correction and i can honestly say its been a great and smooth experience. the prices are very good and there’s a wide variety of products for everyone. the m... See more

Rated 5 out of 5 stars

Bought some Travis Scott x Air Max 270 React ENG 'Cactus Trails' arrived within the allocated time frame and passed validations for selling on Alias Order #43708 Awesome place to buy cloths at amaz... See more

Rated 5 out of 5 stars

Great company with great retail deals. Supportive staff who are prompt in replying to any questions or concerns.

Rated 5 out of 5 stars

I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items that I could never cop elsewhere. Thank you guys for your support and hard work.

Rated 5 out of 5 stars

Ordered a pair of CLB AF1 from the retail correction as I couldn't find my size cheaper anywhere else in NZ / AU. I ran them through a legit check app and they passed so I am very happy with my purcha... See more

Rated 5 out of 5 stars

- Retail Correction By far one of the best ways to get The exclusive sneakers/clothing you want and save hundreds or even thousands I personally got a yearly membership as the more you pay the better... See more

Rated 5 out of 5 stars

I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items thanks to them. Will def recommend

Rated 5 out of 5 stars

The retail correction offers incredible and reliable service. I highly recommend The Retail Correction for all of your merchandise needs. Anytime I have had any trouble with purchases they have been i... See more

Rated 5 out of 5 stars

I ordered the Exciting Macarons Labubu from The Retail Correction and I couldn’t be happier! The whole process was incredibly smooth — from placing the order to delivery, everything was fast and effi... See more

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Company details

  1. Footwear Wholesaler

Written by the company

A site where members are treated with direct access to weekly releases of hundreds of previously sold out sneakers and apparel at retail price. In addition, our weekly sneaker raffles provide members with chance access to the most exclusive sneakers out there.


Contact info

4.1

Great

TrustScore 4 out of 5

114 reviews

5-star
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2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week


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Rated 1 out of 5 stars
Verified

Poor communication from the seller, no updates from seller and I had to follow up on items, in the end seller did not fulfil order

Poor communication from the seller. Ordered Essentials hoodies in early December 2024, was told in January that there will be a delay due to supplier issues. Come March and still no update. Contacted seller and said there is a delay still. Contacted seller TWICE! Then May arrives and still nothing. All of a sudden received a refund end of May. No email or information, nor apology from the seller.

TLDR: don’t even bother buying as the items will never arrive. Buy from reputable sellers instead line SSENSE or Mr Porter

Edit: Items ordered did NOT arrive. It is also false to promise the customer for you to expect us to follow up on the order, and no updates from you. For a company that charges a monthly membership fee, good service would be fair to be expected.

May 26, 2025
theretailcorrection.com logo

Reply from theretailcorrection.com

Hey, we’re really sorry again for the delay on your Essentials order — it was a one-off issue caused by ongoing supplier problems that we were transparent about early on. While the delays were frustrating (we completely understand that), we did offer a full refund plus nearly 50% of your order value as in-store credit to make it right.

Also, just to clarify for others reading — it’s not accurate to say items “never arrive.” We can see your Yeezy Gap hoodie was delivered without issue.

We’ve learned from this situation and improved our processes since. But please be fair with the claims you’re making.

Rated 1 out of 5 stars

I don't ever write reviews

I don't ever write reviews, so I am genuinely frustrated & a bit off when I write a one star review.

This is marketed as a cheap place to buy hype & designer clothing, any of the items are easily purchasable and CHEAPER across sites like StockX & GOAT that won't charge (No exaggeration) $150 for 7 items to be shipped.

Do not bother wasting the $30 to purchase this, if you see an item you like, just search it up and purchase it elsewhere for cheaper OR a little bit more without paying an extreme amount in shipping.

April 23, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

Great products, slow shipping

The products are great and authentic. I ordered a pair of shoes as a gift but they came about 2 weeks after the persons birthday so that was disappointing. Shipping is extremely slow and surprisingly expensive, but other than that the products were great.

March 28, 2025
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi Harry, thanks for your feedback and we’re glad you liked the products! Just to clarify—our shipping timeframe is listed as up to 20 business days on the site, and your order was shipped within that window. We also don’t profit off shipping; we simply charge our cost price. Still, we understand the frustration with timing around gifts and will continue working to speed things up. Appreciate the support!

Rated 2 out of 5 stars

Terrible customer service and delivery times

The lack of communication from this company and lack of customer service is a real let down. I tried to support a small business, but if they can't support me as a customer, I can't support them as a business. The delivery times are outrageously long. For the saving you get, it's almost not worth it due to the wait times. The order i am waiting on is my first and will be my last. Will go back to goat and stockx for my sneakers.

April 2, 2025
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi Michael,
Thanks for your feedback. Just to clarify, your order was dispatched within 20 business days of the sneaker’s release, which is clearly stated in our terms at checkout and on our website.

We understand that longer wait times can be frustrating, but it’s how we’re able to offer prices well below market. We’re always working on improving communication and speed without raising prices.

Appreciate you giving us a try.

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Rated 5 out of 5 stars
Verified

Excellent

Extremely happy with the retail correction.
If you’re after Grails at prices that aren’t crazy this is the place.
Read the delivery and product details and you won’t have any surprises other than you’re fresh grails!

January 28, 2025
Rated 3 out of 5 stars

Ordered in November it’s now been a…

Ordered in November it’s now been a month only to be told they will deliver late Jan 2025. They really need to work on their business delivery process. It’s not worth $30 a fee if you’re having to wait that long. Fix your delivery process or give your customers an update on the delivery time, been a member since June however the delivery is a big let down for customer experience. Other than that I am happy with all of the goods I have purchased so far.

December 18, 2024
Unprompted review
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Rated 4 out of 5 stars
Verified

I just sneezed with a mouthful of milk

Everything is legit but takes AAAAGES to to process.

They might sell stuff they don't even have in their inventory, but they let you know and offer a refund/replacement.

Otherwise, very cool scheme, cheapest legit stuff I can find definitely worth the 30 a month. Would be 5 stars if I won a raffle.

October 26, 2024
Rated 1 out of 5 stars

Paid membership: 30 Day shipping in Australia

Great online marketing, membership great, range is great!

But the time it takes for you to get your order is ridiculous. Why does it take so long? I was advised by the customer service, 20 days before it's dispatched and 10 days shipping?

This is th service for a paid member? Wow. If you fix the shipping part of this site. You would be unbeatable. But till then, you are sooo wrong for playing people.

I've been advised 2 more weeks till I receive my Jordan's that were supposedly in stock..... In Europe somewhere. Fingers crossed.

And this raffle thing, is it even real? My gut says no. So, unless you post people winning then I'm sooo doubtful of this business

Will happily change my review if the above turns out to be true.

October 26, 2024
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi John,

You placed your order 7 days ago (5 business days) and it is already in transit to us, and will be dispatched within the next 7 business days, then we estimate it’ll take another 3-5 days to you max, the items are coming from
Thank you for your feedback. We understand the frustration with wait times, and we apologize for any inconvenience. As stated on our product pages, some items require up to 20 business days for processing, especially when sourced from our partners overseas, such as in Japan. This timeframe ensures we can manage any potential delays, which are rare but can happen.

We pride ourselves on transparency and legitimacy. Our raffles are fair, and we frequently showcase customer highlights, Trustpilot reviews, and winner photos on our website and Instagram. We even conduct and post live video draws on Instagram to maintain full transparency.

We’re committed to getting your order to you as quickly as possible. In the future, please feel free to reach out with any questions about processing times—we’re always here to help! Thanks, Team Correction

Rated 5 out of 5 stars
Verified

Great service

Ordered from them a dozen or so times and so far it’s been an amazing experience, the products are all authentic and their customer service has been amazing. The only thing I believe they should work on improving should be their delivery wait time sometimes the orders can be delayed for an extended period.

September 25, 2024

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