The Range Hood Store Reviews 521

We have now purchased three ZLine items in the past 10 days from The Rangehood Store website. Alex has provided exemplary service! We look forward to installing and using all of our purchases in ti... See more

Juan Pedroza was my salesman and he was amazing. He kept in touch with me on my order and let me know when it was ready to purchase. Your company has a excellent employee ⭐️⭐️⭐️⭐️⭐️

My wife and I love the beautiful look and style of the ZLine satin stainless steel, 48" dual fuel, duo pro range with champagne bronze accents, The range arrived in approx. 10 days via Fed Ex truck a... See more

Checkout was easy, website laid out well for finding what I needed, and had excellent support with the chat feature

I had a few questions and chatted online. Agent was very nice and answered all questions quickly and efficiently. And also provided me with great service and a small percentage off which greatly hel... See more

Just purchased our Proline hood from Wyatt at the Range Hood Store and looking forward to its arrival. I will say Wyatt was great to work with, professional, courteous and very knowledgeable. I had a... See more

Vent works fine. Controls hard to read since on horizontal surface. Better if at an angle facing users. Top trim molding doesn’t fit together well at all. Both vertical trim & top molding have line up... See more

5 stars to Sophie. She was a big help. She took the time to make sure we understood which option of range and hood fit our needs and our budget. We are so excited to complete our kitchen with the rang... See more

No wait time on order phone call. Sales associate was familiar with product line. Website said shipping was 9-12 business days. Product arrived in 3 business days. Shipping carton was not in go... See more

Love the quality of the appliances so much we ordered the entire kitchen in the black stainless steel with champagne bronze accents! We visited the Reno showroom and were greeted by Sophie Mitzel who... See more

Alex Marin is a pleasure to work with at The Range Hood Store. He is always ready to answer questions & help place orders for appliances/fixtures I’m interested in. I’m obsessed with Zline products!!... See more

I had a specific challenge and at first it seemed there was not a solution but your CS person was like "wait, there is a model that will work for you" - she sent me a code and I ordered within a few m... See more

Placed an order with Champagne Bronze handles, when I got the handle for the one item, it did not match my other champagne bronze, so I called them and they immediately refunded my card, and sent me a... See more

I am SO glad I found the Range Hood Store—and specifically Wyatt—during our search for new ZLINE appliances. Wyatt promptly answered any questions I had, provided solutions when items were out or back... See more

Over the years, I have purchased appliances from Home Depot, Lowes, Build.com, and Fred's Appliance. No associate came remotely close to providing help, answering questions, and preparing our order t... See more

Sales/rep(s) were very helpful in finding what I needed and executing my order. It came in just in time for my contractors to install, especially with the convenient tracking contact/s. My family lo... See more

Advertised sales, with no price differences. Called C/S regarding discounts or other offers. offer was less the amount of taxes or not even 15% Signed up for President Day Sales but it wasn't a site w... See more

We have purchased all new Z-line appliances. The Zline appliances are beautiful! Our sales associate Karyn has been awesome with communication and support through out the purchasing process. We can't... See more

Fast. Efficient. And very professional. Used online chat to answer a few questions and got precise answers, plus a discount coupon. Product arrived quickly and so well packaged! The hood is spe... See more

I order this hood insert for my clients as I am in the kitchen cabinet industry. Product has a beautiful appearance and the specs are accurate. Customer service is top notch.

Nicole provided excellent customer service. A Zline hood that I was interested in was on back order. She was extremely efficient in finding an alternative that would meet my needs. Having a live pe... See more

Randomly found the RH site online. Prices were competitive with other sites. Had very good experience with on-line chat who provided some measurement information which was very helpful in selection.... See more

Nicolle was phenomenal. She answered all of my questions on the phone before I placed my order. She stated shipping may take 7-10 after 3 days of processing, so at this point I am just waiting for my... See more

I was looking for a 36” black stainless hood and filters. When I saw that the short vent kit was backordered, I moved on to another vendor that might have that. So I place order with a competitor and... See more

I spoke to Sophie and she was kind understanding answer all my questions and make me feel confident about making my purchase. Thank you for everything. Looking forward to getting my rent shot sincerel... See more

I received expert advice in purchasing the type of range hood fan I needed for my home. Lots of help with the order and an easy order process.

Sophie Mitzel is the best! We purchased an entire Zline kitchen and it was all due to her taking as much time as necessary to make us feel comfortable. She is AWESOME!

Quick and easy, they were able to find just what I needed, and the chat feature on the website was super helpful. My 2nd range hood purchased from this store, and I will be back again!

I called customer service to place my order. The gal was terrific to converse with. My order for a zline range and dishwasher was confirmed to be in stock before finalizing. She was also understandi... See more

I had the pleasure of working with Nicole Mullins, and I can honestly say her customer service was 10/10. She was incredibly patient and kind, even when I was feeling overwhelmed and stressed. Bef... See more

You had a good selection, but it was very hard to find the CFM on the fans. Also, the search function was not particularly responsive to CFMs and gave a lot of fans that did not possess 600CFM or gr... See more

Chat was very helpful and gave me a lot of useful information on the range hood I was looking at. Over the course of a few days, I was able to go back to my original conversation and continue with any... See more

The site was easy to use but I called the 866 # to verify a couple specific details. I got someone located here in the states who was very well spoken and knowledgeable about the product line. He pre... See more

Highly recommend this company—not just for the quality of their kitchen accessories, but for the stellar service that comes with them.

My partner and I are so happy with the service we have received. We worked with Sophie and she was not only so friendly but also very informative. She helped us fix a small problem we were having and... See more

Sales service, Horn (?), was amazing - answered all questions well, and anticipated/resolved additional issues. Closed the sale and ordered right away.

Wyatt was very knowledgeable, quite helpful, and took my “online purchase anxiety” right away. He was extremely nice. He was meant to be in customer service! If Wyatt could be cloned, the world would... See more

The sales person I dealt with was very professional answered all my questions in a timely manner get back to me. I just hope the products are good as the customer service.

Disappointed customer. I can not believe that for this price it did NOT come finished and painted white!

What so many different Zline models, they took the time to hear my needs and based on the information I provided were able to recommend the best options.

Karyn made our experience seamless. She knew the products. Had answers at her fingertips. Sent invoice. Was able to pay from invoice immediately. Friendly excellent communication.

The guy on the phone was very knowledgeable and they had exactly what I wanted.

I puchased a very expensive ZLine range hood. It was the centerpiece of my new kitchen. Within 30 days of delivery, the wooden hood had split in three different places. Z-Line's policy is not to all... See more

I was very pleased with Wyatt, the salesman. He was knowledgeable about the products, nice, and helpful

Very good company to work with. The ZLINE pot filler in champagne bronze is gorgeous and arrived promptly.

Top-notch customer service, if you have any questions at all about your order.

Great price and a super kind chat with the person that I was placing an order.

Wyatt is helpful and patient explained my concerns Cleary for the item I was researching.

Your website is easy to maneuver; good prices and Alex helped me a lot. I hope that shipping is just as nice. :-)

Sales person is very knowledgeable and helpful. Highly recommended.