MMarine Online Inc Reviews 354

The ice maker I wanted to purchase was held up on an overdue container. I was proactively informed when it arrived. I placed an order and the order process and shipping was timely and flawless. High... See more

MMarine was excellent to do business with. Although the product I ordered was delayed by several months due to manufacturing delays, Mark constantly gave me updates and offered other options (even off... See more

Adrianna was great to deal with and was prompt and professional every step of the way. She even went above and beyond and found a much faster shipping option that saved me two weeks waiting from the... See more

Excellent customer service! Mark contacted when the order was ready to ship and sent a photo of what shipment looked like when it was sent and when the shipment should be expected. Good thing too. To... See more

Promptly notified me that one of the parts I needed was backordered. Called for instructions on handling the balance of the order. We agreed to wait until all parts were available before shipping.... See more

Great customer service. I placed my order late in the day and received a phone call to let me know shipping would be delayed due to timing in conjunction with the office being closed for a day. No... See more

I have had the pleasure of working with MMarine Online over the last couple months. The refrigerator I ordered is unavailable at present and they follow up with me regularly to keep me posted on what... See more

While the availability of the items on the website were not up to date. I will say the follow up made up for it. Soon after I placed an order, Adriana from customer service promptly gave me a call. Sh... See more

They could improve by returning their customers calls rather than the customer calling back daily to check on confirmation of availability. I have placed three orders the past two months and same stor... See more

Your service was great. However I paid 45 dollars to over night my part for a customer. The part didn’t show up till 1:00 the following day delaying the customers trip. Could have saved money going 2... See more

I spoke with a representative from MMarine. As a new boater the representative took the time and listen to my questions. He went completely above and beyond. I ordered a display for my AC unit which a... See more

I finally got my parts and I appreciate that. Four stars out of five because it took days for these parts to ship and the only time I knew the status of my order was when I called you. If something is... See more

The service and promptness of getting it shipped was good but after replacing the item it will not hold the cabinet door open. This was a direct replacement part and the new part doesn't have enough s... See more

Awesome customer service. Received wrong model fridge due to internet photo mixup. Brought it to their attention and they sent out the correct one next day.

Working with Adriana helping me identify the correct part and getting shipped in a timely manner. She was quick to respond to questions and will be my go to when I call for other parts.

As before, the service was fast with excellent prices. A disappointment was the unit I wanted was not available for some time after I ordered. I hac to choose a more expensive unit that was in stock... See more

Ordered a part that was urgently needed. They quickly got it out the door and I received the part the next day. The entire experience was smooth and very professional. I am grateful for their extra... See more

Awesome service, Mark went out of his way to make sure everything was prefect, most companies forget what customer service is , Keep up the great work guys

MMarine is easy to work with and helpful. They assisted me in getting an incorrect part returned and the correct part out to me asap. Will definitely buy from them in the future.

MMarine got us the refrigerator we needed and we picked it up the same day! We needed to get onto a boat to the Bahamas that was leaving the next day. Excellent follow through!

The company was quick to ship with excellent price and service, The technical support was outstanding and timely. every question was answered quickly and thoroughly.

Excellent customer service and post sale follow up. Got the order shipped and delivered fairly quick Item is as described

Excellent product web descriptions and availability. Staff was very helpful on a phone call and product shipped fast and affordable.

My shipment of RV refrigerator is being delivered. They are very easy to work with. Shipment should arrive before actual due date.

Adriana Mercado was very helpful locating a unit and following up with delivery. May not have purchased without her help.

I will tell you that I have bought marine parts for A LOT of vendors. Some are very good, others are not as good. MMarine is without doubt the very best customer service, sales, and follow up! Finding... See more

Thanks for all of your help. Company helped me pick the right replacement, and an incredible quick delivery.

Mark was excellent to deal with. Explained everything, even called back when availability changed for product ordered.

Excellent and prompt service. Good follow up. Went out of their way to a part to me during the holidays. They are now my go to for marine parts now. Glad to have found them in the miami ft lauderdale... See more

You researched which ice maker I needed for my vitrefrigo ice maker which is discontinued and provided the part in a very tmely manner. Thanks.

I had a wonderful representative that helped me find the right fridge and listened patiently to all my little concerns! Thanks!

There was a shipping delay for my order but the company was incredibly communicative (phone calls and emails), refunded my expedited shipping fee and paid themselves for next day shipping. I received... See more

The people and website I delt with were helpful and the part I needed was available at a reasonable cost and shop promptly.

Very good! The lady knew exactly what I was looking for, knew her products, delivered fast. No issue at all. In general, Great Service and OEM product.

Fast and efective solving my doubts pre-ordering. The packaged arrived withing the estimated arriving date. Will use again.

Great people to work with. Very helpful and accommodating. Help with the shipping cost here to Alaska. Great communication.

Great service and communication, worked with me even when I ordered the wrong part.

Great service!!! The team followed up several times to check and make sure my order was correct. Thank you!

From the first call, I was impressed with the professionalism, attention to detail and prompt customer service and follow up. As a professional in the marine industry, I will continue to use Mmarine o... See more

Quick shipping and a nice note from somebody there - brightened my day! I look forward to using MMMarine over the long term!

Seems like a good company. I was able to e mail the symptoms of my failed Air conditioning unit. A part was sourced and delivered. Great service.

Always a pleasure working with the people at MMarine!

Great customer service. Thank you for assisting in the solution to my DRW180A.

Great service with lots of good advice. Genuine team that have your best interest.

Great price. Delivery late but that was carriers fault. Good customer service!

So far, very good. Mark was very helpful finding equipment that fits and does the job I need. One piece on back order. Mark called each time a pice was shipped. I think the prices were good.

was able to get my order ahead of the projected time frame

Thanks very much, great service.

Purchased and isotherm icemaker, came in boxes that very damaged. Called them, they told me they would take care of it if it did not work. Very good customer service.