Rebecca

Needed a last minute cake for my daughter's 6th birthday and was very apprehensive about ordering from an online bakery but the cake arrived in fabulous condition. It was packaged very well (too well in fact - it took me ages to open the box 🤣) and actually looked like the online photo. There was more than enough to go around (almost 30 children) with plenty of leftovers. It tasted as good as it looked too. Thank you ☺️

I ordered at the end of July, planning ahead for my anniversary on 12th September. Plenty of time, I thought. Silly me. I am still waiting and it has been over 2 months. I rang customer services 3 weeks ago and was assured it would arrive in a few days. Well, it's been a long few days because I'm still waiting. I should have looked online at all the other awful reviews before ordering. Rookie mistake. There wasn't 1 good review about bay 57. When I received the email asking me to review their service I actually thought it was a joke. Sadly not. Seriously, do not order off these rip off merchants. £40 spent on fresh air it seems.

Ordered my item then decided I wanted another thing after the order went through so ordered it being aware I'd have to pay 2 lots of p&p. Toyella rang me up making sure I hadn't ordered 2 items by mistake and when I explained that I hadn't they said they would put both items together and refund me one lot of p&p. Also, considering I ordered the Thursday night before good Friday I had my items really quickly