Thomas Bird London Reviews 59

I literally gasped when I opened the box. I was that impressed with the quality and the craftsmanship of my Sienas. I had a question about the sizing that I left in the site and got a quick answer cle... See more

Shoes: beautiful, exactly as pictured. Compliments abound. I could not find shoes of comparable quality anywhere in my city (Vancouver Canada) Customer service: incredible. Talked to me for twe... See more

Over the last couple of years I have bought several pairs of shoes and boots from this company. I have been uniformly impressed with Thomas Bird's take on classic styles, most recently a pair of v... See more

The ability to actually speak to somebody in the phone is something I value, and the fact that Ann took the trouble to phone me to make sure all was well was, to my mind, exceptional customer service.... See more

Sizes run large by about 1/2 to 1. Shoes take a bit to break in, but they are high quality. If shipping internationally (I’m a US customer) expect an extra day on expedited shipping, but I was impress... See more

pretty amazing products i am really happy. The only thing that makes this less than 5 stars is they don't offer a refurbishment service like other luxury shoe makers.

Top-flight customer care in my most recent order: prompt, courteous and attentive. I continue to be very impressed with this small, quality-focussed company, and with its outstanding range of Italian... See more

My experience - having purchased a range of shoes from Thomas Bird over the last couple of years (chelsea boots, harness boots, double monks and wholecut oxfords) - is very positive. I appreciate the... See more

The whole experience was fantastic. I had questions before deciding on which pair, and the Thomas Bird team were knowledgeable and helpful in helping me make the right choice. I was not disappointed... See more

Extremely well designed shoes, with high-quality construction. Perfect fit. Rapid delivery. Friendly and helpful customer service. Full marks to Thomas Bird.

I bought the Benson wholecut shoes in olive one year ago (very satisfied with them) and was pleased to see Thomas Bird release a new offering in almond tan. What drew me to the almond tan is t... See more

Thomas Bird is a class organization. Everything from styling ideas, shoe selection and quality, coloration options and svelte shoe shapes. If you are tired of frumpy boring dress shoes and boots, Thom... See more

The wrong sized shoes were sent initially, but they quickly sorted it out after notifying them. Very quick turnaround from their customer service team.

The customer service and engagement, along with the amazing look and quality of the shoes, are what really set Thomas Bird apart. I needed a new pair of shoes for my daughter’s wedding just a few days... See more

I recently purchased a pair of Thomas Bird Bourne Double Monk Strap shoes for my upcoming wedding. The folks there are wonderful to work with. They shipped very fast. When my shoes arrived I discovere... See more

Fabulous quality. My husband's current favorite! Entire process is streamlined and efficient. Shipped quickly to USA and was in the closet on rotation for work within a week!

Another outstanding experience with this small but very customer-focussed company. I am amazed at how quickly orders are processed and delivered (five days from order to delivery in New Zealand), and... See more

One Saturday, I was searching for a new pair of higher-end shoes and came across Thomas Bird through a search engine. I clicked the link, but I was skeptical about what I would find, given my pr... See more

I never normally write reviews, but my experience with thomas bird was so good, I had to mention it to the wider online community! I came across the site after searching for a new pair of formal brogu... See more

Loving my blue suede Thomas Bird loafers. Stylish and comfortable, another great addition to my wardrobe. And shopping From the UK to US was super fast.

My ordered items were delivered two days earlier than promised date. This unprecedented and it blows up my mind. Keep it up TBLON. Promise made promise kept

Very good looking him choose elegant man in Italy and everything was very quickly delivery in five days is my first pair of shoes, but it’s not going to be the first time. I love the shoes thank you f... See more

Thomas Bird Never fails. I have numerous pairs of monkstraps and boots. All have been top quality, delivered on time and fit consistently well. Highly recommended.

My experience with Thomas Bird has been amazing. I first found them more than a year ago and now I have more than 10 pairs of shoes. Amazing quality and comfort. The colours are the best in the market... See more

Really good products for a fair price, and fast shipping without unexpected costs.

Quick delivery, beautifully wrapped and presented, rapid response and support when I needed to change the size

From the moment I ordered my shoes, to the customer service person that corrected the color and insert, to the speedy delivery! Top class service and quality.

Very happy with my purchase - the leather is fine and the partial rubber city sole is a thoughtful touch.

Great boots. Very comfortable throughout. I had to exchange my original order for 1 size up.

The shoes came as expected, delivery was fast, and they didn't disappoint. The shoes look great!

in my experience with Thomas Bird shoes is i love the style and quality. i get a lot of compliments

Beautiful shoes with great service. My husband was very pleased and the quality was superb. Thank you!

The team is very conscious of my interest and of the boys participating and we were very responsive

The weekend bag, was what i expected from what i saw in the pictures. Good quality

It was great Next time I will order green colour also

Samantha was great to deal with. Very efficient and professional.

Shoes look great, shipping was fast@

Beautiful shoes and matching leather belt. Such excellent quality and very comfortable.

Easy to buy. Amazing quality

Great Service and great shoe quality

Great Product. Perfect red

Great shoes. Quality Leather. Excellent customer service.

Good communication and very fast delivery.

Excellent quality