Richard Conley

Thomas Bird is a class organization. Everything from styling ideas, shoe selection and quality, coloration options and svelte shoe shapes. If you are tired of frumpy boring dress shoes and boots, Thomas Bird has the answer. Like a Ferrari, Thomas Bird Shoes have intoxicating shapes, skinny waists and lovely shades and knockout colors. Greater still is Bird's attention to customer service. It's easy to order and shipping is lightning fast. if you need to make a change - no problem for easy return or easy exchange. I've never met more gracious team members who are more than helpful both communicating quickly and completely either electronically or over the phone. How often do you get a helpful expert on the phone these days ? Never. I had the pleasure of being helped my Sam. She is a marvel at getting it right and went out of her way to make sure I was clear on her solutions. I can't wait to buy more shoes from this firm. It's truly well thought out end to end. Congratulations on how to win over customers. Great Products and Great Service. It matters. PS...I am pretty sure the most recent shiny black Ferrari I just saw was patterned after the Memphis side zip boot.

I’m very happy with my experience because not only were the shoes beautiful but abbots takes the risk out the shopping experience by hand selecting each item and can honestly attest to current quality of each pair of shoes. Moreover you’re getting a front row seat to choose from the brands that matter and are stylish and timeless.