Taylorroofs Reviews 51

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Customer service excellent and team visited the next day to carry out roof repairs. Very happy with the standard if work and follow up call. Highly recommended!

Rated 5 out of 5 stars

Received quote day after survey. Excellent! Accepted immediately. 3 weeks later guys arrived to do the work. They were polite friendly and thorough. Job completed and it looks great. They cleaned... See more

Rated 5 out of 5 stars

We contacted Taylor Roofing as we wished to have the roof surveyed before the winter months and it was found we required some broken tiles replaced. Greg & Daryl provided a very professional, efficie... See more

Rated 5 out of 5 stars

Very professional, arrived when promised, completed on time. High quality work. Hard working and tidy. Office staff are very responsive. Will definitely use again.

We perform checks on reviews



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Made life easy

Very easy to deal with, transparent on cost, and came out quickly (the same day I accepted the quote) to fix our issue.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Taylor roofing came to repair our roof and replace a velux window and a few other wee jobs.
We had an excellent service - the office staff are so helpful - answering questions and giving information as well as keeping us informed during the whole process.
Stuart the surveyor took pictures and told us all the work that needed to be done - as well as some things that could wait for another day if that suited us better.
The 2 workmen (I can’t remember their names) were very punctual and kept us informed with photos of their work - including problems they encountered and sorted as they went along. They were polite and very hard working and cleared up any mess they’d made .
I can’t fault the service from Taylor Roofs - I always recommend them to others and will continue to use them for any roofing work.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Quick Turnaround from Taylor Roofs!

I recently had Taylor Roofs out for a roof verge repair, and from start to finish, they were fantastic. They gave me a clear quote, kept me updated with regular messages, and originally estimated the work could take up to six weeks. But to my surprise, within a week, I got a call saying they could do it that same day—talk about efficiency!

The girls on the phone were absolutely lovely, always helpful and cheerful. But I have to admit, the guys who came out to do the work were even nicer (sorry, ladies!). The team was professional, friendly, and worked quickly while keeping everything tidy.

This isn’t the first time I’ve used Taylor Roofs, and it definitely won’t be the last. Reliable, professional, and with top-notch customer service—what more could you ask for? If you need any roofing work done, I’d highly recommend them!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Full new roof and velux windows

We have just had a full new roof fitted. Adam and his team were very polite and friendly and kept us informed every step of the way. They tidied up after themselves everyday. There were a few snagging issues but it got sorted quickly and the 2 guys that came out to do that were also polite and friendly. Would also like to thank the girls in the office as well. Would highly recommend this company

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from start/quote to finish/job done. Prompt responses to all queries and very professional and helpful tradespeople.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Roof fix after the storm

Taylor Roofs were very helpful. They had high demand after the storm and were honest about priorities and wait times. Mark was very professional at the Survey and took pictures to show the detail of what needed done. He did a temporary fix while surveying and explained what needed to be done. The work was arranged and Taylor Roofs kept in touch regularly about scheduling the work both digitally and via direct contact from Karen and team. Kenny did a great job and made sure some other issues were sorted too by clipping in some tiles. I’m glad I waited to use a proper roofing company to do the job right and also for a reasonable cost.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish I had a great…

From start to finish I had a great experience using Taylor Roofs.
The team in the office couldn't do anymore to help me overcome a couple of issues I had .
I was made aware of the time the team would be on site. Polite and well mannered. Introduced themselves and then got cracked on . They chatted away to my son who was keen to understand what they were doing . So patient!
Once the job was completed I was talked through what had been done .
I couldn't have asked for a better start to finish job.
Thank you Taylor Roofs

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Most disappointed. Job not done properly and no signoff asked for. Little or no oversight of quality of work by management apparent. Once they had my money (that's the one thing they are good at) they didnt pursue my complaints at all. My mistake, but it wont be repeated.

December 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look