Taylorroofs Reviews 51

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Customer service excellent and team visited the next day to carry out roof repairs. Very happy with the standard if work and follow up call. Highly recommended!

Rated 5 out of 5 stars

Received quote day after survey. Excellent! Accepted immediately. 3 weeks later guys arrived to do the work. They were polite friendly and thorough. Job completed and it looks great. They cleaned... See more

Rated 5 out of 5 stars

We contacted Taylor Roofing as we wished to have the roof surveyed before the winter months and it was found we required some broken tiles replaced. Greg & Daryl provided a very professional, efficie... See more

Rated 5 out of 5 stars

Very professional, arrived when promised, completed on time. High quality work. Hard working and tidy. Office staff are very responsive. Will definitely use again.

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4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Excellent Company would thoroughly recommend.

Excellent service provided from my initial enquiry to the finished job. Stewart, Fiona, Allie and Adam were absolutely excellent. Extremely helpful, friendly, professional and efficient throughout. They all went "above and beyond" to make sure I was entirely satisfied with the job. Was kept informed throughout the whole process. . Would thoroughly recommend this Company. You will not be disappointed.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Roofers

Excellent customer service, quick, efficient and reliable roofers. We will be using them again and would highly recommend them to anyone looking for good workmanship. We had Dean & Shai very professional friendly pair.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and professional service

We have been having issues,with mould on our bedroom ceiling. I have had contact with other roofing companies and despite assurances that they would investigate and quote for work no further contact with companies followed. Taylor Roofs responded quickly to my request for help. The surveyor was out promptly and was able to pinpoint the issues causing our problem with mould. This was in part due to poor insulation being present in our loft space which does not reflect well on our previous builder and also no ventilation vents in the roof. We were able to view the video of the loft space and the missing insulation corresponded to the areas where mould has been an issue. We were given a quote that same day and after accepting this the work took place quickly after this. I cannot fault the work and we are just so grateful to have a solution to our problem. Would highly recommend Taylor Roofs.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Roof Renovation

I found Taylor Roofs to be a very reliable and professional company. After storm Eowyn my roof was left with substantial damage and I contacted Taylor Roofs who sent their surveyor Mark to inspect it. The company then emailed a quote which I could choose to accept or reject. The roof renovation was carried out efficiently and the team cleared up on completion. I would highly recommend Taylor Roofs.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

New roof.

Quoted for new roof, 2 weeks later work. Started, 4 days later work completed. At all stages I was kept informed, including the arrival of the scaffolding and skip. Skip removed final day of job and scaffolding the next day. Excellent communication from the office with regard to quote, payment etc. workman inspected the loft before leaving and removed bits of debris that had fallen through. More than happy with my new roof, and happy to recommend.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent. Full roof replacement.

We had a very good experience in using Taylor Roofing for a full strip and redo on our roof. With this being a substantial job I had some real concerns in finding the right contractor to go with and had been in touch with many roofing companies within my local area. After some in-depth research and many quotes it was obvious from first communication that Taylor roofing know their trade and clearly set out to be a full and proper professional outfit from start to finish.
As I mentioned I had some real worries in selecting for this size of job and I genuinely could list a large number of positives when dealing with Taylor roofing but to select the few points that made my mind up.
1. Comms had been great right from the start.
2. I had some questions on the quote which I sent outwith office hours and I had a reply from the MD with 10min plus made the time the following day to schedule a call with me to discuss the points further.
3. Guys on the job are great, always updating us and kept the job clean.
4. Office team doing whatever they could to help with some requests id made.
5. Competitive pricing. Like I say I ended up with at least 10 quotes and for the service we got their quote was as competitive as the others.

Won’t bore you with the rest. Top roofing company these guys. Would always recommend and wouldn’t look anywhere else for roofing jobs now.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly

The inspection and site teams were professional and friendly. The timescale between requesting an inspection and completing the work was pleasingly short and the work was done to a high standard.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Their quote was quick and their workmen did a great job. Everything was done as per quote and no mess was left. We did have a minor issue, but this was dealt with quickly and in a very professional manner.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Taylor Roofs operate really professionally

Taylor Roofs operate really professionally. They book you in for a quote, talk you through what they would do, no high pressure sales techniques, instead they email you a quote and it's up to you to accept it and pay a deposit. Then you get contacted to agree a date for the works. Experience from last 2 jobs they have done for us is that they turn up on time, do a good job and leave everything neat and tidy. Would recommend.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

New roof

Chose Taylor roofs on two personal recommendations, I wasn’t disappointed.
From roof survey to new roof completion the service was excellent, everyone was efficient and friendly and the best customer service I’ve come across in a long time.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

New roof

Everything that was agreed happened at the right time from the scaffolding, skip, delivery of tiles to the roofers
The roofers were excellent and very tidy
I would recommend Taylor Roofs

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, competitive price, friendly attitude, no hassle. Would recommend them again.

April 17, 2025
Unprompted review
Rated 2 out of 5 stars

Not the best experience

Engaged with Taylor Roofs to have 4 hips replaced on my roof. Found them expensive but went ahead as they came across well. The experience was not as expected. The hips were all out of alignment and they had to refit after I complained. The membrain barrier was not fitted properly and they had to reapply, again I had to push them on this. They also started flying a drone around my house without my permission taking photos, again I had to complain and stop them from doing this. I hate to think what kind of a mess there would have been was I not on top of the job.The job was to be signed off by a supervisor, he came out said he went up to inspect the job, and that he was happy with it. I asked how he got up the scaffolding and he said he climbed up it; so much for Health and Safety. After he left I checked my security cameras, and he did not go up at all, he just took pictures from ground level. I emailed the owner asking him to come and see me as I was unhappy with the job, he refused saying he does not see customers. It has now been over 6 weeks since the job was completed, I do not think it is a very good job and still have 4 more hips to do and will be asking another firm to complete this work. I was promised my guarantee a week after completion, I called them and they said it was forth coming and I have still not received this over 6 weeks later

February 10, 2025
Unprompted review

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