Verified
Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... See more
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Verified
All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screw... See more
I’ve used there quality products for many years, since retiring and moving I thought I would install CCTV at my new place. Brilliant products and great customer service as always. Very impressed wi... See more
Verified
System Q are going from strength to strength, developing new products and better software for the end user. Their technical staff, Rob & Phil, are always on hand for assistance to the installer, and k... See more
Company details
- Security System Supplier
- Burglar Alarm Store
- Electrical Equipment Supplier
- Fire Alarm Supplier
- Security Equipment Store
Written by the company
System Q Limited is a trade only supplier of security and IT products, providing leading edge technology. We have the latest security and surveillance equipment and a host of services including training. CCTV, Intruder Alarm, Fire, IT, Access Control and more.
Contact info
System Q Ltd, Turnoaks Business Park Chesterfield,, S40 2WB, Derbyshire, United Kingdom
- 01246 200 000
- sales@systemq.com
- systemq.com
4.7
Excellent
136 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Mark was really helpful and got us up…
Mark was really helpful and got us up and running
August 7, 2025
Unprompted review
Reply from System Q
You're welcome, let's do it again sometime.
Verified
Spot on company
Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!!
Always correct stuff in the box no mishaps
10/10
August 16, 2024
Reply from System Q
Hi Garry
Thanks for the very nice review, I'll ensure those compliments are passed on. Some staff man the phones all day, some staff pack all day, good feedback really is a moral booster.
Julian
Verified
Reply from System Q
Thank you for the positive feedback Alan, glad to be of service.
Excellent service
Quick callback. Excellent service and knowledgeable. My issues were resolved quickly by a patient operator who had to work with my non technical ability.
February 3, 2025
Unprompted review
Reply from System Q
Thanks for the feedback Fergie, glad we were able to help you.
Verified
Customer service very poor
Customer service very poor, waiting times to get an advisor is far too long, asked for a call back and never got one. Wanted to ask about other products I could purchase to go with my kit, very disappointing as they have always been good in the past.
December 9, 2024
Reply from System Q
Hi Alan
Sorry you couldn't get through but we are closed for Christmas returning in the New Year.
I'll ask someone to contact you when we get back on the 2nd.
Julian
Verified
Reply from System Q
Thank James, for in-stock items we always endeavour to ship the same day for next day delivery!
Verified
I have used these products before and…
I have used these products before and are very good, I have not installed them yet but I would be very surprised if they where faulty.
December 9, 2024
Reply from System Q
Hello Sally, thanks for your feedback, we hope everything proves to be 100%
Verified
Reply from System Q
Thank you Mr Bignell, perhaps we can do it again sometime!
Verified
Misleading Sales
Sold an Item on Black Friday stated as a KIT but upon receipt found no cables, no camera power supply and no connectors, only to find that they sell that the parts mentioned were sold separately, very deceptive. I have in the past purchased online kits and they contained everything required to install the CCTV system.
December 9, 2024
Reply from System Q
Hello Darshan,
I'm sorry this didn't work out as you anticipated, I can assure you there was no intention to deceive anybody but reading back the text I can see that it might have been ambiguous.
If, next time you order by phone, you mention my name, I'll sort out a complimentary gift for you.
Julian.
Verified
Reply from System Q
Season's Greetings Neil ands thanks for the feedback.
Verified
Exelent service fast deluvery very…
Exelent service fast deluvery very helpfull staff have used system Q for many years and never had any problems
December 9, 2024
Reply from System Q
Thanks Ron, and here's to the next 16 years !
Verified
Always a pleasure to speak to anyone…
Always a pleasure to speak to anyone there wether sales or technical great knowledge and good banter.
What more do you need ?
Great products oh yes and that !!!
December 9, 2024
Reply from System Q
Thanks Mark, we aim to please and we think it makes a difference when the team are so hands-on.
Julian.
Verified
Reply from System Q
Hi Robin, thanks for the vote of confidence !
Verified
Reply from System Q
Thank you for those kind words, we do try :)
Verified
Very quick delivery and to…
Very quick delivery and to specification - happy with service
December 9, 2024
Reply from System Q
Hi Gordon, I'm pleased everything was ok, let's do it again sometime!
Verified
Reply from System Q
Thank you Raymond, we aim to please.
Sent an e mail asking for advice but…
Sent an e mail asking for advice but aware they deal with businesses so was not expecting too much. However Julian answered the e mail and was very helpful with advice and possible causes. Thanks again.
October 8, 2024
Unprompted review
Reply from System Q
I'm glad we could help. And thank you for taking your valuable time to write such kind words.
Verified
Service
Fast response and well trained staff that know the product - helped resolved an issue, with a follow up, great service!
September 11, 2024
Reply from System Q
That's great to hear! And thanks for your review. We'll keep them fuelled and happy with some Cinnamon Swirls this morning!
Verified
Reply from System Q
We're very pleased to hear that :-)
When you need it in-and-working FAST, we're here from 8-18.30 Monday to Friday and 8-13.00 on Saturday too.
Verified
All good great company very friendly…
All good great company very friendly helpful and knowledgeable staff plus quick delivery service
August 28, 2024
Reply from System Q
Hi Kevin
Thank you for those kind words, we're glad to be of service.
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