Excellent work, could not ask for more. If I was able to provide 10000000000000000000000000 stars I would. 

I purchased a defective Foscam 5MP HD 8 Channel POE Home Security camera, i’ve been trying to return it for a couple of days making phone calls and it’s just a waste of time

The technician who came was very informative and took care of the problem .  Was a pleasure dealing with him

Quick & good response for my query by e-mail.

Terrible!!! Do not use this company, especially if you are an Ohio resident as they do not have a technician in the state. The management is very poor. They will tell you specific times they will call you and never follow up. Never ever trust this company!!!

I ended up finding my lost fob and Mr. Key Fob made my refund quick and easy with no stress. I will be sure to use the service the next time I’m not so lucky to find my lost fob!

Ctronics, China support is absurd.
1 out of 4 WiFi cameras has failed. I went through all of the recovery stages and nothing is operational. I open a case with China Ctronics, they suggest 3 times I use their (same) reset method and no change. On a lifetime warranty clearly stated in the manual, they a denying the claim stating it’s a 2 yr warranty. And they want me to pay for the defective unit return to them in China. Hopefully you don’t have any failures on these units. Dealing with the typical Chinese made products and support staff is ridiculous.

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