Sweet One Confectionery Reviews 180

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars
Verified

Have ordered from Sweet One on several occasions. The ordering process is super easy, always delivered quickly and the sweets are ALWAYS so tasty! Customer service is on point, prompt replies and noth... See more

Rated 1 out of 5 stars
Verified

Emailed, WhatsApped, called - nothing! Took my money and just decided not to send me my item. Currently in contact with my bank as have opened a fraud issue because they've essentially kept my money a... See more

Rated 5 out of 5 stars
Verified

My first time shopping with Sweet One and I'm certainly going to be heading back to their website. The website is easy to use, has a great choice and the entire process of ordering and paying etc wa... See more

Rated 4 out of 5 stars
Verified

I enjoyed the order however I did order tongue painters and peach rings thinking they’d come separately but they were in the same bag. Just some feedback, I maybe missed it somewhere if I had to req... See more

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Company details

  1. Confectionery

Written by the company

Here at Sweet One we have a passion for bringing you all of the best sweet treats. We specialise in Pick n Mix and all of the most hard to find American, Aussie & New Zealand goodies! To place an order please just visit our website www.sweet-one.co.uk. If you have ordered from us before, all feedback is really appreciated!


Contact info

3.7

Average

TrustScore 3.5 out of 5

180 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars
Verified

TAKE YOUR MONEY DON'T SEND ITEM

Emailed, WhatsApped, called - nothing! Took my money and just decided not to send me my item. Currently in contact with my bank as have opened a fraud issue because they've essentially kept my money and chosen not to send my item.

January 31, 2025
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Rated 1 out of 5 stars
Verified

I don’t know what it was but I placed…

I don’t know what it was but I placed an order, the money left my account but the order was not accepted. It was then refunded to me. I was really looking forward to my sweets just to find out they got cancelled without a reason.

January 25, 2025
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Rated 5 out of 5 stars
Verified

So worth it

Great pick n mix choice, always new and updated editions. Good prices, the service is amazing, been shopping with sweet-one for years.

July 11, 2024
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Rated 2 out of 5 stars
Verified

The order was sent a day late with no…

The order was sent a day late with no real explanation. I ordered at 6:15 am so should have been sent the same day. I ordered this bag for my autistic daughter for Easter as she’s not keen on chocolate and chose 6 of the items I know she likes to go in the bag! One of the items was not included with no explanation or response when contacting them about it! I was really annoyed as this one item was her favourite. I’m more annoyed with the lack of communication!

March 25, 2024
Rated 1 out of 5 stars
Verified

Wrong sweets and no customer service to take this up with

Ordered the 1kg bag which you can pick up to 10 sweets of your choice, the bag arrived with only 1 of the sweets I chose and the rest were just fizzy sweets. I HATE fizzy sweets! What a waste of money!! To make things worse they have no customer service whatsoever and don't reply to emails.

January 14, 2024
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Rated 5 out of 5 stars
Verified

Excellent as always

Excellent as always! Such a great choice of drinks, sweets and snacks. Delivery is speedy! Can’t wait to dig in 😂😂

September 20, 2023
Rated 5 out of 5 stars
Verified

Amazing sweets

The fact that you notified me before delivery about out of stock sweets,refunded me, without asking and slipped a 500g bag in for me. The sweets are amazing some really take me back 35 years lol

August 21, 2023
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