The order was sent a day late with no real explanation. I ordered at 6:15 am so should have been sent the same day. I ordered this bag for my autistic daughter for Easter as she’s not keen on chocolate and chose 6 of the items I know she likes to go in the bag! One of the items was not included with no explanation or response when contacting them about it! I was really annoyed as this one item was her favourite. I’m more annoyed with the lack of communication!