We ordered from this company after checking Trustpilot reviews first. They charged our card $68.68 on 6/29/25. Today I went to check status of the order, as it hasn't been received. The order... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- Vitamin and Supplements Store
- Grocery Store
- Health and Beauty Shop
- Household Goods Wholesaler
- Pet Supply Store
- Skin Care Products Vending Machine
Written by the company
*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page. Thank you!
Contact info
Replied to 6% of negative reviews
Typically replies within 1 week
I blame Trustpilot's 4+ star rating
I blame Trustpilot's 4+ star rating. I placed an order a $60 order in May because this site gave me a false sense of security. Now all the links to the site are broken, the company is unsearchable, and your broken review system still has them listed as a reputable business. Supply Center USA is a complete scam, and Trustpilot needs a better review synthesis scoring system for businesses that may be conducting legitimate business one day and scamming people the next day.
I did not receive my order
I did not receive my order. I was in the middle of a big move from Puerto Rico back to the states and tried reaching the company and filing a dispute with my bank. Today I have learned you lost a key member to your team & that is perhaps why I never received my supplements. I am so sorry to hear that.
Could you please make sure my order gets to me? I have a new address that I will supply when contacted. Thank you! Kindly, Nikki
Great Experience.
Great experience they have professional smart and super nice.
Order has never been received
Order has never been received. Links no longer work. Order number is. 9072037 if anyone associated with the company follows this page, please reach out.
DO NOT ORDER!
DO NOT ORDER!
After reading high rated reviews, I placed an order and recieved a reciept. After waiting the maximum timeframe (3 to 4 weeks), I attempted to use the "Contact Us" link found at the bottom of the receipt. The link took me to a webpage that was only an error message. The link never worked and I lost my money.
I would give zero stars if possible
I would give zero stars if possible. Order not received. SCAM!!!!BEWARE!!!!
Take the money and run
Ordered something. Credit card charged. Never received the product. The website is unreachable. Don't do business with these people.
Missing Order
I placed an order on June 21, 2025 and to date have not heard anything from the company and have not received the order. I have had no success in trying to contact the company. No phone number is available and I cannot even email my problem.
I would not recommend this company at all.
It's a technically advanced / pro scammer op...
It is a professional scam and a very sophisticated one. They have their scammers posting here pretending they "thought it was a scam and then contacted the company and got what they needed." This is total BS. I ordered in June. I didn't get anything. When I try to use the links they provided - they are all broken. I think they send every "customer" uniquely generated links to contact for support that will break immediately or after a certain length of time. I didn't click until now - 2 months later - and none of them work and I can't find the original site I used, but I can see here people are still buying from them successfully.
TOTAL SCAM, DO NOT BUY FROM THIS FAKE COMPANY!!
I ordered $96 worth of Starbucks coffee back on May 5. There was a long wait time for shipping, but I didn’t mind as long as I would get it by July. Needless to say, it never arrived and as others have mentioned, the link to check the order didn’t work. I received another email June 28th stating my order was getting ready to be shipped, but then never heard another thing. Once again, the link to respond or check my order is fake.
Buyers beware! This is a scam website! Don’t order from them despite the positive reviews they somehow have!!!
Supply center has a good range of home…
Supply center has a good range of home goods and electronics at reasonable prices. The store is easy to use, though i noticed shipping can be a bit slow and popular items sometimes run out. Overall its a decent place to shop.
Scammers
Scammers - They took money and the website is gone now. No way to contact them.
Scam?
Like others, I think it’s a scam. Ordered in June, haven’t heard anything, checked again today and the website is completely gone
I placed an order on June 24
I placed an order on June 24, 2025 and as of August 10, 2025 I still have not received my order. I tried to click on the links in the email to contact them and the link says its not valid. I don't have a way to contact them to get my money back.
I think it is a scam
I ordered a couple months ago and received nothing, and I now find their website appears to be gone.
Quick resolve to my issue
JJ, the customer representative, explained why I had experienced the problem with my order, took care of my issue immediately, and I received a refund the same day.
Couldn't get my order, but they made it right
Many weeks went by with no delivery of my order or any information about it. I figured the items were likely to be hard to get and might take a while, so I waited and didn't contact them for a long time.
Once I contacted them, they checked into my order, found they could not get the items, and quickly sent a refund with no problem at all.
Very helpful and knowledgeable.
Resolved-Order charged, no delivery, website "no longer available"
We ordered from this company after checking Trustpilot reviews first. They charged our card $68.68 on 6/29/25. Today I went to check status of the order, as it hasn't been received. The order link and the website return a message of:
Something went wrong.
What happened?
The link you followed is no longer available.
I also tried to reach the website through Trustpilot and received the same result.
After I wrote this, I found an email address and emailed the business. I received an immediate response stating the website was down for maintenance, that the product was unavailable, and showing a credit. Increased the review from 1 to 4 stars because I should have received an earlier communication from them advising the problem and crediting back my card.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.