Superior Funding Reviews 498

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, highlighting the staff's friendliness, helpfulness, and professionalism. Consumers appreciate the ease of the loan application process and the speed with which their inquiries and issues are addressed. People also value the clear instructions provided and the overall smooth, stress-free experience. The company's app and services receive positive feedback for their convenience and flexibility. Reviewers feel supported throughout the funding process, with many expressing gratitude for the personalized attention they receive. Consumers appreciate the quick response times and the feeling of being valued as a client.

Based on these reviews

Rated 5 out of 5 stars
Verified

This was an amazing experience. The account manager was extremely courteous and helpful with everything that it took for my loan application to be processed in a timely manner. She was SUPERIOR in a... See more

Company replied

Rated 5 out of 5 stars
Verified

The smoothest process, I've encountered in a long time. Superior funding kept me abreast of every step without being intrusive. I appreciate the quick response and guidance along the way. Would highl... See more

Company replied

Rated 5 out of 5 stars
Verified

The people on the phone were extremely helpful. The process was very quick. I Wish you had a better / easier process when refinancing. Other companies have it 5x easier to do so. (no need to prove... See more

Company replied

Rated 5 out of 5 stars
Verified

So many turned me down but auperiif funding was highly recommended by my peers ! They helped me tremendously and the experience was super easy and they totally met all my financial needs ! I am recomm... See more

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Rated 5 out of 5 stars
Verified

Upon applying to Superior Funding I was initially denied because they were not able to fund my department at that time. 2 days later they emailed and asked if I was still interested. The process was q... See more

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Rated 5 out of 5 stars
Verified

I really appreciated Brandy, giving me a call to ensure that I signed my document, as the time was close for them to finish all requests for the day, for funds to be released the next day. It showed c... See more

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Rated 5 out of 5 stars
Verified

This is my second time using this company. They are always easy to process. Their customer service is always friendly and helpful. And they don’t charge an internal organ to finance. Highly recommend.... See more

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Rated 5 out of 5 stars
Verified

Customer service speaking with representative with patience with me and guided me. Only thing I dont like was I tried to go back and make sure my account info was correct but it would not let me pull... See more

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Rated 4 out of 5 stars
Invited

The loan was easy to get, and the customer service was wonderful, all the reps are very helpful and patient. But the interest rate was too much. I was in a tight spot I I got the loan and refinanced i... See more

Company replied

Rated 5 out of 5 stars
Verified

They asked for some important paper work to get approved. Once all the documents were in. It expedited! Accepting offer then signing was fast! The funds were on the way! My experience was good and I... See more

Company replied

Rated 5 out of 5 stars
Verified

You present your required documents They talk it over with their team And if approved, which is more likely than not, after the release from your financial institution, enjoy!😉

Company replied

Rated 4 out of 5 stars
Invited

It's great for people like me that had identity theft. I haven't been able to get any kind of a loan even though I had pristine credit .and a good paying job.. The financial nightmare of having my... See more

Rated 3 out of 5 stars
Invited

As far as interest rate I think it fair. But need to have the website for better and easier to fill out loan application. Also please relaxing the requirement in order to obtain the loan... Kashable i... See more

Company replied

Rated 5 out of 5 stars
Invited

I really like Superior Funding. They are really flexible and work with getting a loan faster then your own credit union. This funding has pulled me out of so many financially binds

Company replied

Rated 5 out of 5 stars
Verified

Easy as 1 2 3 , staff was very helpful and patience on answering questions. Will recommend.

Company replied

Rated 5 out of 5 stars
Verified

I sent in everything superior lets you know what is needed and they are quick they respond back as soon as the message goes through I give them a 20/10

Company replied

Rated 5 out of 5 stars
Verified

Everything went smoothly this time and I didn’t realize how close I was to being paid off thank the team for helping me in any emergency situation

Company replied

Rated 5 out of 5 stars
Invited

I was hesitant in applying for a loan but glad that I pursued your company. It is very convenient having the funds owed taken out of my paycheck every 2 weeks. Thank you for your assistance when I... See more

Company replied

Rated 5 out of 5 stars
Verified

Brandy and Adoesha are so sweet and nice. They always make my experience so uncomplicated. Kuddos to them every time. thanks ladies keep up the above and beyond work

Company replied

Rated 5 out of 5 stars
Verified

Was really understanding and patient with my, I think, unique situation. Process was thoroughly done with professionalism. I was in need, and Superior came through. Awesome experience-and staff.. than... See more

Company replied

Rated 5 out of 5 stars
Verified

Superior funding is easy to deal with. Staff is super friendly and accommodating. For an federal loan company they are awesome,

Company replied

Rated 5 out of 5 stars
Verified

Each of the ladies that I have been dealing with over the years have been nothing but helpful, kind, and courteous.

Company replied

Rated 5 out of 5 stars
Verified

I spoke with several different ladies while going through the process and each and everyone of them was very professional. Thank you all so much!

Company replied

Rated 5 out of 5 stars
Verified

Britney and Brandy were wonderful they were so patient and so kind to me they made my first time getting a loan from Superior so easy thanks ladies ❤️

Company replied

Rated 4 out of 5 stars
Invited

I’m very satisfied with the way everyone helps and answers my questions. It’s very easy to apply for a loan and most of the customer service people r friendly and helpful

Company replied

Rated 5 out of 5 stars
Verified

I was worried that I wouldn’t get approved because of my credit, but the process was easy and the staff was helpful and friendly. Will definitely use them again.

Company replied

Rated 5 out of 5 stars
Verified

Superior funding is great with their customer service. They do not keep you waiting all day. I appreciate the communication and making sure that my loan request is done correctly.

Company replied

Rated 5 out of 5 stars
Invited

You guys are always there when i need you very much love this company have preferred you guys to all my friends keep up the great work thank you again

Company replied

Rated 4 out of 5 stars
Invited

The interest is high but the process is very is and simple. I just hate when u refinance it takes so much so I get so little back but again when you gotta do what you gotta do the money helps you out

Company replied

Rated 5 out of 5 stars
Invited

long time customer several loans..processing has improved much faster..direct deposit option much better then waiting for a paper check

Company replied

Rated 5 out of 5 stars
Invited

They were able to help me take car of an important payment and I will recommend them to a coworker if they need any help.

Company replied

Rated 5 out of 5 stars
Verified

Always there for me when I need them. Customer service is awesome.

Company replied

Rated 5 out of 5 stars
Verified

They are always great to work with. They are very professional and helpful if I have questions! Great process!

Company replied

Rated 3 out of 5 stars

Good support, specially Mr. Arbatraz which helped me deeply with my requests

Company replied

Rated 5 out of 5 stars
Verified

Always very helpful and response time to emails is very quick. Great customer service

Company replied

Rated 5 out of 5 stars
Verified

I can't even put into words. Easy easy process. Customer service is top notch.

Company replied

Rated 5 out of 5 stars
Verified

Easy process. Quick turnaround time. Will do business again. Rates aren’t outrageous either.

Company replied

Rated 5 out of 5 stars
Verified

The process was quick and easy and pain free. Had to dig around to get some of the documents but was not bad at all. The response time was very fast.

Company replied

Rated 5 out of 5 stars
Verified

The entire process was very simple and the staff was very friendly and helpful.

Company replied

Rated 5 out of 5 stars
Verified

This was a very easy experience with Superior Funding. The customer service was excellent.

Company replied

Rated 5 out of 5 stars
Verified

Great job wonderful experience very prompt greatly appreciated

Rated 5 out of 5 stars
Verified

Great Service - Great people - Very kind and loving - Easy to apply and quick to receive once approved- definitely recommend to all who are in need

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Company details

  1. #42 of 78 best companies in Loan Agency
  2. #5 of 28 best companies in Bank

Written by the company

We offer SUPERIOR FUNDING to YOU! Small installment loans are available to United States Postal Service employees, Veterans Affairs employees, United States Department of Agriculture employees, and Department of Defense employees in the amount of $1,000-$3,000! *Not available in Georgia, Vermont, Oklahoma and New York


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

498 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great Service

Great Service - Great people - Very kind and loving - Easy to apply and quick to receive once approved- definitely recommend to all who are in need

October 2, 2025
Rated 5 out of 5 stars
Verified

Awesome Team!!

This was a very easy experience with Superior Funding. The customer service was excellent.

October 7, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Holland!

Rated 5 out of 5 stars
Verified

This was an amazing experience

This was an amazing experience. The account manager was extremely courteous and helpful with everything that it took for my loan application to be processed in a timely manner. She was SUPERIOR in all phases of this process. I would highly recommend your services to all of my federal co-workers. Prompt and courteous to say the least.

October 7, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Davis!

Rated 5 out of 5 stars
Verified

Easy as 1 2 3

Easy as 1 2 3 , staff was very helpful and patience on answering questions. Will recommend.

October 2, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Magana!

Rated 5 out of 5 stars
Verified

Easy process!

Everything is so easy and smooth with them

September 18, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Taylor!

Rated 5 out of 5 stars
Verified

A Company of Excellence

Each of the ladies that I have been dealing with over the years have been nothing but helpful, kind, and courteous.

September 16, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Smith!

Rated 5 out of 5 stars
Verified

The smoothest process

The smoothest process, I've encountered in a long time. Superior funding kept me abreast of every step without being intrusive. I appreciate the quick response and guidance along the way. Would highly recommend!

September 10, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Rubeck!

Rated 5 out of 5 stars
Verified

SUPER!!!!!!!

The entire process was very simple and the staff was very friendly and helpful.

September 8, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Clay!

Rated 5 out of 5 stars
Verified

The process was quick and easy and pain…

The process was quick and easy and pain free. Had to dig around to get some of the documents but was not bad at all. The response time was very fast.

September 2, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Carew!

Rated 1 out of 5 stars
Verified

I would like to know why do a person…

I would like to know why do a person needs a guarantee signed up with a credit score over 700+ and they see the income of a person that’s making half of much as the Loan in Net pay they are requiring my net pay along paycheck $1116.00 plus Social Security $1589.00 now what get me with this company the company itselfverify with the bank so you will see and verify someone deposit in someone account I don’t get it. No my credit score is not over 700. And no I do not know anyone over 700+ but you definitely see my income and it is over half than what I am requesting 5000. My net pay within a month time is over 2500. I think y’all need to take this to the table board and we think about your guidelines and terms….

August 14, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Mr. Mitchell. We do not check credit scores for our loans. You were approved for our starter loan, which is $1,000. As you prove a solid payment history, and meet all of the requirements, you may be approved for a raise in your loan amount in the future.

Rated 5 out of 5 stars
Verified

Great Process

They are always great to work with. They are very professional and helpful if I have questions! Great process!

August 20, 2025
Superior Funding logo

Reply from Superior Funding

Thank you for your business, Ms. Fowler!

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