Credit Union of New Jersey Reviews 4,215

The easy process. Also Regan was very helpful explaining. The process was expedient and on time for my need to improve my financial support and safety.

I have been with CUNJ for quite a long period of time. They have been nothing but professional, and helpful towards financial stability making my needs easy. This has made it more trusting to pass o... See more

Very easy process, the staff was extremely helpful especially Regan from the member services/ E-Branch. Keep up the good work and I look forward to doing business with you.

I had an issue with my credit card and Anthony was immediately very helpful. I'd been stressing about my finances and his kindness helped to relieve the pressure. Not only was he able to get my card r... See more

It was a pleasure to work with Sandra Girgis through out the loan process. Sandra is knowledgeable, pleasant and an excellent communicator. Also, Taymour at the front desk was very helpful and plea... See more

My loan process was very quick. The loan officer answered all my many questions and helped me through the process electronically. Did not have to go into the branch. This credit union definitely loo... See more

Regan was extremely helpful through the entire process. Thank you for making this so simple and enjoyable. Keep up the good work!!

It was nice and easy and very informative. Alyson was amazing. She made my experience very easy and answered all my questions. Service was great

Ms. Narda was thorough, patient, kind, knowledgeable, explained things in detail for me to understand, kept me informed and did not rush me through my loan processing. A great representative of the... See more

I had 2 small checks to cash and spent about 15 minutes in line with just two people ahead of me. You need more people at lunch hour or call for more help when you are waiting on customers with more l... See more

I have been with CUNJ for quite a while now. I LOVE ❤️ my credit union. Customer service is excellent!!!!!!! I LOVE all the services you offer also!!!!!!❤️

The process to apply for an auto loan was seamless and took just minutes. I received my approval right away and was able to take care of all the paperwork via email and online. Banks don't come close... See more

Anthony has exceptional customer service skills. He is a very good listener and is highly supportive. He took his time to go through my case step by step, and together we discovered the problem. Thank... See more

Great customer service...but they need more tellers...very slow moving g in there and it seems like there are always a lot of people that work there just walking around...they should be assisting at t... See more

My matter was handled with one phone call. When transferred to another person, she knew the purpose of my call.

Service was excellent I was greeted at the door when I walked in. I was helped by a Representative to re open my account . She was very knowledgeable and helpful I was on my lunch break for work and s... See more

I was greeted when I arrived by a friendly woman. Met with another lady who also was friendly and helped me open an account, explaining all my options and answering my questions.

Narda H was very helpful, knowledgeable and friendly. She resolved my issue in a professional manner. She also advised me of other benefits of CUNJ membership.

Service provided by all staff was efficient and helpful. Knowledge and assistance of the loan officer was very much appreciated.

The facility was clean, the windows were staffed, the employee was nice and efficient, and I was in and out in less than ten minutes.

The professionalism and kindness that I was provided by Jessica was outstanding. She listened to my needs and explained the options available.

CUNJ helped with my everyday needs. Made it easy to shop for my needs. They were also quick and efficient. I only had to reach out to a customer service representative once.

My rep was very friendly and cognizant of my concerns. He explained everything to me. And gave me his extension if I needed him.

It was a great experience, a very fast process. It all happened the same day, Agents were very attentive and helpful.

CUNJ made it a very easy process to obtain a car loan. I always have great service, whether it be on the phone or in person.

It all started with Doris at the front desk. Amazing! She is so helpful and friendly. Jimmy handled my account, and he was informative, very patient, and helped with my decision-making. Very happy wit... See more

Very helpful and informative. I wasn't sure about Certificates. She explained them to me and recommended other ways of saving and earning more money.

I called this morning regarding an issue that I have been trying to resolve for a few months. I requested a supervisor, and Anthony Cannon assisted me. Anthony went above and beyond to calm me down an... See more

My experience was good. I had the pleasure of doing my banking with a woman, who was very professional, courteous, and friendly & knowledgable. This woman's name was sandra at the Hamilton twp branch... See more

My experience meeting with the representative. Was nothing but kind and courteous. And they give you their undivided attention. And when you enter in the credit Union of New Jersey you’re greeted wi... See more

The branch manger Sandra was a great help providing service above and beyond. I asked for a quick payoff letter get it in same hour requested. Also so helpful getting new car loan

The credit union made it a very seamless and quick process for my auto loan. I give the biggest thank you with much appreciation to Ms. Regan Mcguinenness. She was very sweet so helpful and answered a... See more

Anthony did a great job explaining and taking care of the problem

It was a very simple process. Regan was very helpful and she was very knowledgeable which made the process that much easier. Please keep up the good work.

Fantastic customer service at CUNJ across the board! Based on our consistently positive experience we highly recommend CUNJ to all.

Credit union of New Jersey Ewing branch was amazing. They took great care of me.

Thank you for taking the time to help me out. I appreciate it very much.

Clean and friendly atmosphere, almost home like feel. I felt quite comfortable with my banking representative.

Nice staff, made up fully for the wait with great service. Also they had member appreciation outside and I was able to enjoy food along with the friendly service

Ms. Mitchell was both patient and supportive in helping me identify the best bank procedures to complete my request.

I had a very great experience with the credit union of New Jersey. Ms. Shaneice Hilton was very helpful.❤️

I had a great experience with Sandra who answered all my questions about taking out a loan. Definitely give her a raise!!

Very nice Bank to deal with easy processing, especially Miss KELLI loan officer she make everything nice for us. Thank you, Miss KELLI for your help you’re the best.

Your company have well trained staff very polite very understanding very patient patient patient and considerate knowledgeable and with a speedy processing of paperwork that’s what be knowledgeable