Sprouts Farmers Market Reviews 207

TrustScore 2.5 out of 5

2.5

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express concerns about various aspects of their shopping encounters. Several consumers report issues with online orders, such as cancellations, incorrect substitutions, and missing items, leading to frustration and inconvenience. Some people mention problems with the quality and freshness of produce and meat, including instances of spoiled or rotten items. Additionally, consumers express dissatisfaction with customer service, citing instances of unhelpful or rude employees, long wait times at checkout, and difficulties in resolving issues with orders or gift cards. A few reviewers mention concerns about high prices and the availability of items. While some appreciate the selection of natural foods and organic options, others find the overall shopping experience disappointing due to these issues.

Based on these reviews

Rated 3 out of 5 stars

When you go to the meat department, no bell or anything to get the butcher to see you. Have to get someone else from next department to let them know you are there. The butchers are good once you ge... See more

Rated 2 out of 5 stars

Second time purchasing prepared meals that looked good, but tasted poor. Probably healthy, but if it tastes bad, why bother with it? Vitamins & supplements, Bakery, deli, produce Ok. All else: Nope.

Rated 2 out of 5 stars

Shopping at Sprouts Markets is usually OK. BUT, Insta Cart, Sprout's default delivery co., is worse than terrible.😱 Aprox. 98% of ALL the many thousands of reviews of Insta Cart on ALL the major on... See more

Rated 2 out of 5 stars

The internet does not seem to be clear about this. There's a reference on Google that as of Sept this year businesses have to request id on the purchase of alcohol. Then, immediately below there are r... See more

Rated 1 out of 5 stars

THEY SHOULD CALL THEMSELVES STALE I bought from Sprouts Fresh market , through Doordash another garbage company! The cinnamon roasted almonds were hard, smell rancid and stale! I buy these at Publix... See more

Rated 1 out of 5 stars

Overpriced for the same thing you can get anywhere. The people are friendly and when I asked people why they shop there, they told me because the people are great. Publix has great staff and more sele... See more

Rated 1 out of 5 stars

New Sprouts Farmers Market just opened in GA. It is actually just another grocery store with greatly overpriced goods. THE FRESH PRODUCE SECTION WAS DISMAL-small space, very limited selection of ordin... See more

Rated 1 out of 5 stars

Ordered sweet potato slips in January. End of March found out my Father was losing his property and therefore the garden and places we planned on planting. Now we're living in an apartment with no acc... See more

Rated 4 out of 5 stars

I've recently come to appreciate shopping at sprouts because I've made many tweaks to my diet (gluten free, less sugar intake) and I love that Sprouts provides a lot of options for my tastes. The comp... See more

Rated 3 out of 5 stars

When I am shopping in the stores, they are just fine. I love the convenience of delivery, but I have items substitued that were not satisfactory. Some items must be very near expiration as they spoi... See more

Rated 2 out of 5 stars

I made an order online that evaporated and I had to re-create it. I then talked to a live human being to emphasize that we only wanted organic goods and exactly what we asked for and no replacements.... See more

Rated 1 out of 5 stars

If you are thinking Sprouts might be a good career choice, rethink that. The management at Store #23 in Tucson, AZ is dishonest and without integrity. Specifically, the store manager and the produce... See more

Rated 1 out of 5 stars

I have discussed this problem with managers at the sprout stores over and over. The quality of produce is so bad, I have taken watermelons, peaches and other groceries back and asking them to bring us... See more

Rated 1 out of 5 stars

62% negative feedback as of 9/9/2025 says it all, sadly corporate is running this business to future bankruptcy =( Hopefully they will change their policies toward the positive sooner than later...

Rated 1 out of 5 stars

Sprouts in San Antonio, TX on Bulverde & Evans. This store is awful. I’ve never been treated with such disrespect by an employee... except for this place. Any store that enforces their policies by gra... See more

Rated 1 out of 5 stars

I was a big fan and a frequent shopper at Sprouts for many years. I always felt in the past their prices were very competitive and good quality products. Things have drastically changed over the past... See more

Rated 1 out of 5 stars

We bought 3 gift certificates $100 each on December 9, 2020. I got charged right away. It's January 1st today - still no gift certificates! I called them twice! They finally emailed to my husband that... See more

Rated 1 out of 5 stars

Trash and over priced just take y’all ass to weis, shoprite, wegmans, or damn Walmart before you go to sprouts. If you are a regular Sprouts customer really why do you go there like I can get the same... See more

Rated 1 out of 5 stars

When Kroger raised their prices so high that I could shop at Sprouts and sped the same amount - I did...that is until I learned that hey give 100% of their political contributions to Republicans. It... See more

Rated 4 out of 5 stars

I really appreciate the SPROUTS in El Paso. The employees are friendly and helpful, the selection in all departments is excellent, I trust the Vitamin Supplement selections, and the store is clean and... See more

Rated 3 out of 5 stars

I was so excited when Sprouts Farmer Market open in my city (Fayetteville). I loved the large selections of natural foods and vegetarian/vegan choices. I also enjoyed the many bulk products availab... See more

Rated 3 out of 5 stars

shelves are not kept up. Out of items at 10:30 in morning, no milk, etc. No checkers except one. Have to wait for large order every week from me to be checked out.

Rated 2 out of 5 stars

I generally have a good experience shopping here but the online ordering process needs to tighten up. The inventory in the store should coincide with the online catalog. Two of the major items I neede... See more

Rated 1 out of 5 stars

I usually love shopping here , but today I went in and the whole place smelled like cheap perfume. I’m assuming it’s something new they’re using to clean the place , but strong fragrances make me sick... See more

Rated 1 out of 5 stars

I Was Poorly Treated; Humiliated; Defamed And Unjustly Handled. I Reached Out To Corporate As The Final "Chain Of Command"; And, Based Upon Mr. Jack Sinclair's Rude Customer Service And Lack Of... See more

Rated 1 out of 5 stars

We used to shop at Sprouts several times a week. Little by little, we watched as the prices went up and the quality went down. Even the regular employees that we used to see - half the reason for shop... See more

Rated 1 out of 5 stars

Do not shop at Sprouts off Harmony. They discriminate against people with breathing issues. I cant breath well with a mask on and was asked to leave by the manager even though I had a doctors excuse.... See more

Rated 1 out of 5 stars

No wonder Sprouts does not allow customers to take photos or video, Sprouts produce is so moldy they must be dumpster diving for their stock😀 As my visually impaired uncle picks up produce, I h... See more

Rated 1 out of 5 stars

ALL SPROUTS STORES SHOULD BE BOYCOTTED. THE EMPLOYEES ARE EXTREMELY AGGRESSIVE, RUDE, AND UNPROFESSIONAL. YOU CAN SHOP INSIDE ALMOST ALL STORES WITHOUT A MASK IF YOU HAVE A HEALTH EXEMPTION UNDER THE... See more

Rated 1 out of 5 stars

Stopped shopping at the Carlsbad location due to the inability to exit the store in a timely manner. Sprouts began sending me invitations to return. Have been back twice in May and once in June. What... See more

Rated 4 out of 5 stars

I like the fresh produce and the prices are reasonable. I was however appalled to see customers bring in their dogs (not service dogs) to the store. This is a food store and it is not sanitary to br... See more

Rated 1 out of 5 stars

Sprouts FM needs to provide cultural sensitivity and anti-agism training. For the second time I have experienced agism and racism in the Sprouts Farmer’s Market on Oakland Park BLVD in Oakland Par... See more

Rated 1 out of 5 stars

I stopped to get a few things and didn't have my bags. They actually wanted to charge 10 cents a bag! I'm quite certain it doesn't cost them near that so what's with the upcharge? I don't subscribe to... See more

Rated 4 out of 5 stars

Our order for a Thanksgiving Dinner Full meal get cancelled on Thanksgiving Day by our "personal shopper" at Instacart because "they ran out of turkeys", unfortunately ;-( Good thing was that we didn... See more

Rated 2 out of 5 stars

I applied for a job as an assistant manager at the vitamins section. I had an informal interview in-store followed by a phone interview. The interviewer on the phone was very pleased and put me... See more

Rated 1 out of 5 stars

If looking to apply to work at the West Melbourne location on Palm Bay Road, FEMALES beware. One of the managers named Alex is a complete jerk. He uses his position and his overbearing testosterone a... See more

Rated 1 out of 5 stars

I got reprimanded for abandoning my cart to shop yesterday at the Sprouts in Aurora, CO (Ironton St.) I’m disabled from a stroke and am paralyzed on my right side of my body. I was told that they will... See more

Rated 1 out of 5 stars

5 of my items were refunded and 2 replacements. Then I waited 20 minutes at curbside for my order and I had to call the number twice throughout waiting.My order came out when I was walking through the... See more

Rated 1 out of 5 stars

In the Estero store, brand new store, they dont tare for packaging in their fresh meats. Called home office was told I would be contacted. Not. Going to file complaint with weights and measures. S... See more

Rated 1 out of 5 stars

It is hard to believe that Sprouts can stay in business with how "off the shelf" insane their policies are. They charge ten cents for a bag to put the items you purchase into. The insane zombies that... See more

Rated 1 out of 5 stars

On Saturday, July 27, 2025 I went to Sprouts Farmers Market for the first and last time. Their prices are way too high. A gallon of expired milk was $5.19 about $2.00 more than I pay for fresh milk. F... See more

Rated 1 out of 5 stars

Deeply disappointed! I ordered two gift cards online on Dec 9, they shipped on Dec 17th, today is 23 and I don't have it to give as a gift to my coworkers. They should invest the money from overpri... See more

Rated 1 out of 5 stars

I used to shop at various sprouts in Austin and then Atlanta. Yesterday, there were live bugs in my rice cakes. I contacted the manufacturer and Sprouts.... and I want to let everyone else know as w... See more

Rated 1 out of 5 stars

No customer service. You need help? Tough. You're on your own because they can't be bothered. We were going to swap stores and use them instead, but they clearly don't want new customers.

Rated 1 out of 5 stars

I ordered a gift card from Sprouts over two weeks ago and have not received it. I have been calling Customer Service for 3 days and am put on hold. I waited over an hour at one point. I have left mess... See more

Rated 1 out of 5 stars

I have shopped at the Sprouts in KCMO for a few years now. Never had a bad experience. I was super excited when the opened the Lee's Summit Mo location by me! We got bad hamburger a few month ago, fou... See more

Rated 1 out of 5 stars

Horrible …. In Oklahoma on MacArthur Blvd. Placed an order at 11:00 AM. Initial pick up was 3:15 PM. Wasn’t ready by 5:55 PM even after calling the store and confirming it would be ready before they c... See more

Rated 1 out of 5 stars

CHECK YOUR RECEIPTA before you leave the store. 9 out of 10 times they charge you double for an item. For example yesterday I bought a cooked chicken, green beans and Brussel sprouts. They charged m... See more

Rated 1 out of 5 stars

Bought a manager's special lamb chop which looked fine. It was completely rotten. Basically fit only for vultures not humans. It never should have been available for purchase. Manager said we cou... See more

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2.5

Poor

TrustScore 2.5 out of 5

207 reviews

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Rated 5 out of 5 stars

Five Star Review and here's why....

Been coming here since they opened two years ago, so I know this store very well.

While their private-label products are low-quality, specifically what they sell under their own name, Sprouts, other products such as dairy are the highest quality I've found anywhere, including Whole Foods. I am giving them a 5-star rating because their strength lies with their employees and the way their managers train them. Their sub-managers and managers run a tight ship, to say the least. When a product doesn't move, they discount it heavily. They are doing a huge turnover and cannot get goods back on the shelves fast enough. Their employees care very much about relationships with their customers. They are the friendliest crews I've seen in any supermarket chain, and give the best advice and recommendations in the business. I am writing this about the location in Delray Beach, FL, only, and have not experienced service in other locations, yet, to comment. Corporate should take a good, hard look at this location to see how a store should be run. There is a HUGE amount of work and moving parts involved in keeping a place with this kind of traffic spotless and well-stocked, but they do it extremely well.

October 19, 2025
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Rated 3 out of 5 stars

Assistance

When you go to the meat department, no bell or anything to get the butcher to see you. Have to get someone else from next department to let them know you are there. The butchers are good once you get their attention. Same where you buy sliced hem, etc. Have to go between counter to let them know you are there. Every week this happens.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and over hyped.

Overpriced for the same thing you can get anywhere. The people are friendly and when I asked people why they shop there, they told me because the people are great. Publix has great staff and more selection for less money. I think Sprouts is for people who like small spaces for shopping and do not mind paying more.

October 2, 2025
Unprompted review
Rated 2 out of 5 stars

Proof of id required

The internet does not seem to be clear about this. There's a reference on Google that as of Sept this year businesses have to request id on the purchase of alcohol. Then, immediately below there are references that say anyone over 21 or especially 31 is not required to show id. So... I'm 57 and unless you are blind or have no criteria whatsoever its pretty flipping obvious that I am a long way away from the age of 21. This did not stop Miss jobsworth at the checkout insisting that i show her my id with address or divulge my dob upon buying one bottle of white wine and one can of beer. Please. Just Please. This has not happened to me in Texas at the supermarket down the road. Use your brain. Now I'm unlikely to go back to a place where I think employees consider they have the right to wave it around on their customers. I do not appreciate having complete strangers glance at me and take note of my dob and address for no good reason and I won't be coming back. Congratulations on losing a customer, have a nice night. Buh bye!

September 26, 2025
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Rated 1 out of 5 stars

I have discussed this problem with the managers so many times…

I have discussed this problem with managers at the sprout stores over and over. The quality of produce is so bad, I have taken watermelons, peaches and other groceries back and asking them to bring us organic and healthy food. I have got produce that seats on the counter or refrigerator and decays from inside but outside looks perfect. I believe they are sprayed with Apeel and once you eat them the stomach get so bloated and painful. These contaminated produce should be at least marked and shared with us. I am not interested to waste my money and buy pure poison. These items are suppose to be organic. Organic means nothing anymore since USDA is so compromised. We are all aware that USDA and FDA are calculated and bought by Monsanto, pharmaceutical and petroleum companies so but Sprout as a distributor of food should have some conscious rule in this exchange. I highly recommend purchase from sprouts competitors who are local small businesses and farmers market to avoid this unjust act from these big corporations. I am hoping this time sprouts hear us. Maybe other people get involved and we can collectively make a difference in how we are being mistreated.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

62% negative feedback as of 9/9/2025…

62% negative feedback as of 9/9/2025 says it all, sadly corporate is running this business to future bankruptcy =(
Hopefully they will change their policies toward the positive sooner than later...

September 8, 2025
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Rated 5 out of 5 stars

I ALWAYS have a great experience…

I ALWAYS have a great experience shopping at Sprouts in Norcross, GA. However, I went to the Johns Creek location wanting to purchase from the Vitamin Dept the Castor Oil which Johns Creek had no more of. I called Norcross, spoke with Shauna one of the managers there who helped me and was told their was only one left on the shelf. I needed two bcuz it was a bogo sale. As busy as she was trying to assist me via phone along with navigating customers in the store, she went way beyond the call of duty to locate more quantities allowing me to travel there and make my purchase.

I shop there 2-3 timed a week simply bcuz of customer service and not to mention the managers specials etc. The entire staff in each department are top of the food chain rock stars bcuz of their stellar customer service. Thank you Shauna for going beyond the call of duty in my behalf.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I was at one of your stores

I was at one of your stores, I was in the vitamin area, and within a minute apart, I was approached by two people asking me if I needed help. This upset me, making me feel like they think I'm going to steal something. I've told the other people who have approached me that I don't need help and I don't like being approached. The second person that approached me, I said to her Look, come on, I'm not trying, I'm not stealing and I told her that someone had just come by and she got a little snippy and waved her hand down LIKE FORGET YOU, and walked off even though I was still talking. She also said to me Well, I'm sorry we don't have eyes in the back of our heads. But that's not the problem now. I asked her if the manager was in, she said yes, of course, as a matter of fact, I can get him, and I told her I did not want to talk to THE Manager, but I did tell her I needed her name. Got that. I was not treated as a valued customer. Although I told her I didn't want to talk to the manager, he showed up and started talking to me, and I told him that I didn't want to talk to him. That I did not ask for a manager, that I was upset, but he insisted and insisted that I speak with him. As we started speaking, he started turning the conversation around, even though I didn't want to speak with him, saying that I was being rude. I told him repeatedly that I did not want to talk to a manager, but he insisted. The Manager decided that I was being rude towards him and told me to leave the store, or he was going to call the police. I think this was way, way overdone. I did not deserve this treatment. I asked him if he had witnesses, and he told me yes, and the whole time a guy was standing behind me, I knew it. Again, I told this Manager I did not want to speak with him, he would not leave me alone, and then turned the conversation around that I'm the one being rude, although I told him I was upset, and he would not leave me alone!!!
The end of the conversation, it should have been, he didn't know how to get out of this; he was so afraid that I was going to go to corporate, and he would not leave me alone, and then he threw me out and threatened to call the police. That is so unacceptable. I'm not even upset about what happened between me and the salesperson. This is now focused on the manager and the way he treated me. Throwing me out of the store. Wrong answer, there were no grounds to throw me out of the store! I also asked him if I could please finish my shopping, and he said no, like I was a criminal!
And again, let me stress, I told this man I was upset and that I did not want to speak with him, but he would not leave me alone!!!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

It is hard to believe that Sprouts can…

It is hard to believe that Sprouts can stay in business with how "off the shelf" insane their policies are. They charge ten cents for a bag to put the items you purchase into. The insane zombies that devised that particular trash-my-business policy can imagine all they want how much better they are as people, but the reality is that the policy is wholey indicative of how truly "lost" the souls who made that decision are in the grounded-reality world. All of the Sprouts stores have cash-acceptance mechanisms that will NOT accept the cash efficiently, but will instead make a grinding noise and shake the cash bill as if the bill has leprosy and is being rejected for its lack of tolerance to the desired circumstances. Overall, the basic stocking of items is hit or miss at the very best. I could go on and on, but will suffice to end this rant by saying that I tolerated the idiocy of how poorly run this operation is mismanaged for years because of how convenient the location was to my residence. Fortunately, I have moved away from the insane Sprouts and thankfully there is not a Sprouts anywhere within miles of my new abode :-)

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

I stopped to get a few things and…

I stopped to get a few things and didn't have my bags. They actually wanted to charge 10 cents a bag! I'm quite certain it doesn't cost them near that so what's with the upcharge? I don't subscribe to overpaying for goods and not getting a vessel to bring it home in. I'll stick with Trader Joes thank you.

June 2, 2025
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Rated 1 out of 5 stars

THEY SHOULD CALL THEMSELVES STALE I…

THEY SHOULD CALL THEMSELVES STALE I bought from Sprouts Fresh market , through Doordash another garbage company! The cinnamon roasted almonds were hard, smell rancid and stale! I buy these at Publix supermarket and they fresh and delicious ! BEWARE SO CALLED HEALTHY STORES ! I TASTED ONE ALMOND , SHOULD KNOW BETTER BY SMELL THAT IT CANT BE EATEN! FEEL SICK RIGHT AWAY!

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Why doesn't Sprouts Farmer's Market measure up with the best customer service and employee training?

Sprouts FM needs to provide cultural sensitivity and anti-agism training.
For the second time I have experienced agism and racism in the Sprouts Farmer’s Market on Oakland Park BLVD in Oakland Park, FL. I just left there. I was ringing up my transactions in the self-checkout and paused to look for my card and an employee comes over, (the same one that treated me in a condescending manner before) without my requesting help and starts pushing the buttons for my transaction. She asked, in a condescending and ignorant fashion, “It wants to know how many bags you have.” I didn't ask for her help. I frequently use self-check out. She then pushes the buttons on my transaction. There was no line, no one was waiting. Why is she harassing me? She’s not helping. Please end this offensive behavior. This is the number one reason why I mostly shop at Whole Foods and Trader Joe's. Even Walmart is better with selection and pricing. The fact that Whole Foods was slow in acquiring 4031 seeded watermelons and Walmart was inconsistent with them, kept me coming to Sprouts. . But now that they all have them, I mostly avoid Sprouts because of lack of training of the staff and lower quality items in general.
I would like for someone from Sprouts Farmers Market to email me regarding this matter.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

No customer service

No customer service. You need help? Tough. You're on your own because they can't be bothered. We were going to swap stores and use them instead, but they clearly don't want new customers.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

On Saturday

On Saturday, July 27, 2025 I went to Sprouts Farmers Market for the first and last time. Their prices are way too high. A gallon of expired milk was $5.19 about $2.00 more than I pay for fresh milk. Fruits and vegetables were about a $1.00 to $2.00 a pound more than I pay at other supermarkets. Meat was way overpriced too.

July 26, 2025
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Rated 5 out of 5 stars

SHOUT-OUT TO THE NEW SPROUTS FARMERS…

SHOUT-OUT TO THE NEW SPROUTS FARMERS MARKET IN DEERFIELD BEACH!!

Last weekend I headed out for a grocery run--and ended up having one of the most pleasant shopping experiences I've had in a long time. The store is bright, clean and beautifully organized. The atmosphere was calm, inviting, and easy to navigate.

What really stood out was the staff. Employees smiled and greeted me with a warm "Welcome!" That simple moment of kindness left a lasting impression and set the tone for the rest of my visit.

As I was leaving the store, I stopped to chat with the manager, Marcus. I thanked him for a wonderful experience and took a moment to recognize his team. His face lit up, and he said I made his day.

SPROUTS KNOCKED IT OUT OF THE PARK WITH:

* Warm greeting from employees
* Clean, bright, and well-organized store
* Beautifully displayed produce
* A variety of natural products
* Genuine customer engagement
* A caring, attentive manager
* Uplifting atmosphere

Awesome job! What small touches or friendly moments have made your day at any retailer?
hashtag#SproutsFarmersMarket hashtag#DeerfieldBeach hashtag#CustomerExperiece
charles diaz, John A Hornyak Jr

July 19, 2025
Unprompted review
Rated 3 out of 5 stars

When I am shopping in the stores

When I am shopping in the stores, they are just fine. I love the convenience of delivery, but I have items substitued that were not satisfactory. Some items must be very near expiration as they spoil very quickly.
The folks that deliver them are swell, which leaves me wondering if Sprouts directs them to substitute the items that they do, and quides them to items that are close to expiring.
The date below is an approximate date as my comments were my overall experience and was covering 3 orders.

June 20, 2025
Unprompted review

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