Verified
Wide range of product (from trendy to traditional) in an open, contemporary setting. Not once did I feel I was being sold to: the friendly staff will help you if you like and otherwise leave you alone... See more
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Verified
The service we received from Sandra was very helpful indeed. We had visited on a couple of occasions and Sandra remembered us from our previous visit, which was nice.
Verified
We’d unsuccessfully been looking quite a while for a specific small sized suite to suit our needs when we visited Blackburn Sofology. Our initial impression was that they had a great selection in an a... See more
Company replied
Verified
Success: Helpful meet and greet but then we were allowed to browse the furniture and only when we seemed to be interested in a product were we approached by knowledgeable staff who listened to our que... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
5.0
Excellent
2K reviews
Replied to 73% of negative reviews
Typically replies within 1 month
Verified
Great service from Sandra
The service we received from Sandra was very helpful indeed. We had visited on a couple of occasions and Sandra remembered us from our previous visit, which was nice.
October 26, 2025
May use AI-assist with repliesRead more
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Verified
Stacey was great and informative
Stacey was great and informative. She made the process easy
October 28, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Great service and friendly staff.
Great service and friendly staff.
Showed me all the gadgets that I need to know about and were very efficient.
October 27, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Mike and Michael were fantastic and…
Mike and Michael were fantastic and made the experience a really good one.
October 25, 2025
Reply from Sofology - Blackburn
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Verified
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Verified
Modern, stylish shop with relaxed staff
Wide range of product (from trendy to traditional) in an open, contemporary setting. Not once did I feel I was being sold to: the friendly staff will help you if you like and otherwise leave you alone to browse. Happy to use again.
October 26, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Great Sofa Shopping Experience
We’d unsuccessfully been looking quite a while for a specific small sized suite to suit our needs when we visited Blackburn Sofology. Our initial impression was that they had a great selection in an attractive showroom, but then we also found the staff very helpful too; there was absolutely no pressure, but we were made aware that there was help available should we need it. We received initial advice, but then the staff retreated for us to browse around the 2 floors on our own. We did actually find the perfect small sofas at Sofology, and with the expert help of Nash advising us on the various choices of colours, fabrics and even chair legs, we purchased it. We received great aftercare advice from her, plus she informed us that we could even get the suite shipped straight to our offshore address too, which incidentally saved us a great deal of trouble. Thankyou once again for all your help Nash!
October 22, 2025
Reply from Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Verified
Good service Clear explanation on…
Good service Clear explanation on possible options Finding the best financing. Everything was spot on.
October 19, 2025
Reply from Sofology - Blackburn
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Verified
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Verified
Highly recommend Sofology
Excellent professional and friendly service received from Alex. Nothing was too much trouble and all aspects of our potential purchase were explored. Never felt pressured to buy.
October 19, 2025
Reply from Sofology - Blackburn
Thank you so much for taking the time to leave us such a wonderful review!
Verified
Michael game went above and beyond for…
Michael game went above and beyond for me and my partner when we were choosing our settle we spent a full. day making sure it was the right one for us! he couldn't of been anymore help it was great service
thank you Michael
October 13, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
We been in today and we bought a sofa
We been in today and we bought a sofa. We had a wonderful experience, great costumer service Sandra served us. She was very professional, very helpful and very friendly. Great service. We are more than happy.
October 15, 2025
Reply from Sofology - Blackburn
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Verified
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Verified
Super Sofology
Nash talked us through the process step by step. Was done in 8 minutes. What a lovely lady.
October 11, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Great choice,of sofas
Great choice,of sofas, Nash the assistant was fantastic, gave us time and showed us other options that we had not considered
Great Customer service, very patient as we were there for hours.
September 7, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
3rd purchase from sofology
3rd purchase from sofology ,always fab staff available to assist
Simpler easy to order
Quality has always been good n lady who helped me was a GEM[nash @ blackburn]
October 5, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Verified
Reply from Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
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