It's a great gym and good staff only thing that let's it down is the younger members on there phone up dating Facebook when you want to get on anything. Arnold had his car stolen from outside the gym... See more
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Hey gym goers, thanks for stopping by. In case you didn’t know, we offer monthly rolling memberships, high quality equipment, awesome group fitness classes and access to over 1,000 gyms worldwide. And the best bit? We’re open 24/7, so rain, hail or shine, you’ll be able to train in our state of the art facilities, 24 hours a day, seven days a week. Are you ready to join the Snap revolution?
Contact info
United Kingdom
- info@snapfitness.co.uk
- snapfitness.co.uk
Replied to 86% of negative reviews
Typically replies within 1 month
Snap fitness is a really amazing gym…
Snap fitness is a really amazing gym and Sana is an amazing member of staff here. My time at snapfitness has been amazing and the ability of it being 24/7 is a very good addition.

Reply from Snap Fitness UK
Be clear about pricing and membership
At no point does it state a specific date for membership.
It advertise a flexible rolling month direct debit.
My autistic son joined on the 17th of September went today to be told he's not paid for the month.
Now at no point does it state membership is due 1st of the month.
Not in terms and conditions, was not stated by member of staff he spoke to.
Please be clear about membership. That payments need to be first of the month.

Reply from Snap Fitness UK
(Peterborough) Worst Gym I have ever been to.
I was going to spare them this review, but they just emailed me requesting one, so they are literally asking for it.
Being a busy professional and having little time to spare, I often simply choose the gym closest to me wherever I live, and that’s why I persisted with this dreadful gym for the past two years until I’d had enough last week and decided to join a well-known gym franchise further out of town, disregarding the commute, which is absolutely fantastic.
To break it down:
Snapftiness Peterborough combines being a TINY gym with a model of: “get as many people through the door as possible until the place is crammed and show 0 interest in whether anyone can actually exercise because all we care about is coin.” I suspect this is their policy and not the staff’s fault, but every time I report any of the issues below, the staff do nothing about it.
There is no induction or interest to teach any of the many members lacking common sense or courtesy, some basic gym (or human) etiquette, i.e. when the gym is super busy, you a) don’t hog 2 or THREE (!) different machines or pieces of equipment for SUPERSETS, b) you don’t hog even 1 piece of equipment for hours on end to do 1 million sets of the same exercise, c) you don’t bring 5 of your mates so you can rotate around the same rack for 3 h blocking anyone else from using it, d) you don’t interrupt someone lifting heavy and/or pushing to failure to ask them how many sets they have left, e) you don’t loiter on your phone or chit chat with your mates, delaying people who are there TO ACTUALLY EXERCISE, f) you do NOT need to block others from using equipment that does not move, so you can lift dumbbells in front of the mirror. No, you're not impressing anyone, not even your mother, g) similarly, you do NOT hog machines or the water fountain so you can stand there every 5 seconds and stare at or touch up your hair. GO TO YOUR BARBER.
On the other hand, when the gym is EMPTY, you DO NOT need to use the ONE piece of equipment I am using at the time. There is an ENTIRE EMPTY GYM for you to choose something else from. You are NOT a pre-competition body builder that ABSOLUTELY needs that one piece of machinery to do an exercise that you can do with 10 others that stand empty. Once again, no one cares about your hair. Not even the mirror.
To sum up, it’s impossible to do a serious workout there.
But there are many other reasons:
1)The top floor has not been properly ventilated in the last 2 years. They keep saying they’re going to fix it but they never do. It REEKS and it's as hot as an oven. On top of that many members never shower, and stink. It’s actually hard to breathe in there. On the other hand, recently a member of staff gave an elderly female member of the gym an air freshener and she decided to start spraying indiscriminately at our faces!!!
2)The equipment is old, tired, torn, rusty, barely functioning, falling apart. There is little variety in terms of what you can do, and the absolute number of machines, free weights, benches etc. is extremely limited. Furthermore, for some reason members are in the habit of leaving dirty paper towels in cup holders, which I have never seen before in any other gym in my life.
3)The “changing room” is tiny. There is barely enough space to stand for 10 seconds so you can take your backpack off. Supposedly you are not allowed to change in there, as it’s mixed, and there are smaller changing rooms. However, no one enforces that. In fact, there are many delusional members who think they are body builders and regularly strip, even on the gym floor to impress (yet again) no one and stare at themselves in the mirror. The toilets are often dirty. The middle of the room is often soiled with various powders the aforementioned delusional members / in cels snort in their failed efforts to make themselves… taller. Many lockers don’t lock or their doors are falling apart.
The only reason this place is surviving is that far better gyms are way out of town. If a single decent gym opened in the centre of town, this place would go bankrupt in a week, and I sincerely hope that happens as they 100% deserve it.
Update: The owner of this sad establishment decided to respond with lies and personal insults to this review, which is more evidence of their professionalism. I could not respond on the other platform due to the character limit, so I will do it here. I never shouted at any member of staff. That is pure fiction. The only reason they came up with this is that they can't actually dispute anything I say.
Snapfitness central would also be interested to know that their PTs bother or try to rush paying member to make their own money on the side while training clients, which I have never seen in any other gym.

Reply from Snap Fitness UK
Stay away unless you want to get robbed
Honestly never leave reviews but given my recent treatment by my branch I feel I have to.
I have been a member for several years never had any issues until I tried to leave.
I am still being charged for a membership I ended months ago!
Branch refusing to take my final payment or close my membership and state they will keep taking the money which will get sent to a debt collector if I don’t pay what they ask.
Trying to sort it out with someone apart from the branch manager is virtually impossible it’s an absolutely horrendous experience.

Reply from Snap Fitness UK
Great equipment
Great equipment, staff are excellent and tentative to your needs and are always available to offer guidance on your fitness journey. Fitness classes are in abundance, and the Snap Fitness app is second to none, with loads of fitness videos, tutorials and fitness planning. Highly recommended!

Reply from Snap Fitness UK
This is not a gym they all are scammers…
This is not a gym they all are scammers today I got parking tickets from this gym parking they said you park over 60 mints without obtaining a permit this is disgusting I join this gym 2 weeks ago and they said whenever you came to the gym please enter your car reg in computer so everytime I put my reg on the computer and now they send me a ticket..
A lot of my friends told me don't go to this gym they all are scammers they just send u a ticket without any reason so this happen to me

Reply from Snap Fitness UK
I was working in Aberdeen and tried out…
I was working in Aberdeen and tried out this wee gym! Cracking set up and immaculate

Reply from Snap Fitness UK
Great gym
My gym in Debden is friendly, clean and professional. The staff are experienced and knowledgable. I have only taken a few classes but they are small groups and instructors are great.
A shout out to my trainer Jake who is brilliant and very patient

Reply from Snap Fitness UK
Sanp Fitness amazing gym good pricing excellent app…
amazing gym good pricing, excellent app with workouts and nutrition, friendly and helpful staff in a great atmosphere, highly recommend

Reply from Snap Fitness UK
Absolute joke of a place
Absolute joke of a place,my autistic son signed up for what he thought was a month trial for £1 he completed the month( july) and haven't been back since. Yesterday and today they rinsed his account,taking all his college lunch money and money to support him for the next 2 weeks. Called the gym to explain what had happened they didnt care and basically said tuff hes just 17 autistic and has learning difficulties so when he read join the gym for a month for £1 he took that literally

Reply from Snap Fitness UK

Reply from Snap Fitness UK
New to the gym!
I joined snap Burntwood at the beginning of August. As a new gym member I felt quite apprehensive. I been made to feel very welcome both by members and staff and now feel much more comfortable going. Really enjoy the early morning mobility sessions, Sunni is a great instructor. Thank you Paige and Olli

Reply from Snap Fitness UK
Barry Gym S Wales UK
Local gym
24 hrs
Free parking
Too many members and some could do with freshening up.

Reply from Snap Fitness UK
Amazing gym and super friendly staff
Having been a member of snap fitness since it opened in thetford and then went elsewhere for a while and have since returned have noticed major improvements within the facilities so nice and clean since being redecorated and new equipment and the friendliness and helpful staff ben my personal trainer and sam and ana always has time for a chat and very helpful so glad i came back will never leave again

Reply from Snap Fitness UK
Good, clean equipment and facilities
Was made welcome as a member, and was offered an initial free trial, and then an initiation by an instructor.
I found the premises clean, the equipment was in good condition, the shower facilities were good, and the staff friendly and helpful. Open 24 hours daily is useful.

Reply from Snap Fitness UK
This gym will not disappoint!!!
It's a fantastic local gym with great facilities and very helpful and friendly staff.
It has a great vibe in the gym and it's very clean and well maintained.
The classes and instructors are brilliant.

Reply from Snap Fitness UK
Member of Ashton Gate gym
Member of Ashton Gate gym. By far the worst gym I have ever been a member of and been going to gyms for the last 30 years. Will be cancelling when my contract is up.

Reply from Snap Fitness UK
Snap 24/7 Pontyclun
Great local gym. Friendly, welcoming staff and great gym community. Excellent range of equipment and classes.

Reply from Snap Fitness UK
If I could give them minus stars I…
If I could give them minus stars I would. My brother suffered a cardiac arrest in a Snap gym, when it was unmanned - no support available from staff just a couple of members trying to help him. Consequently he was without oxygen for around 15 minutes and is now brain dead. He had no underlying health issues - please do not use these gyms during unmanned hours - it could happen to anyone.
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