smartasaker.se Reviews 5,048

TrustScore 4.5 out of 5

4.6

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Company details

  1. Novelty Store
  2. Gift Shop

Written by the company

Hos SmartaSaker hittar du innovativa prylar och roliga presenter. Det får gärna vara en pryl som förenklar vardagen och det är ännu roligare om det dessutom är en svensk innovation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Wrong item - still 5 stars

I actually got the wrong item, but their Customer Service was so great that they deserve 5 stars anyway. They thoroughly excused and when the right item was sold out, they themselves offered to pay me back in full. Thank you! A rare experience 😊

January 18, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

It was easy to order things on the…

It was easy to order things on the website and the customer service answered quickly when I needed to ask something. Smartasaker dispatched my order the same day but unfortunately Airmee took a long time to deliver, cancelling my delivery date twice before eventually getting my package to me.

November 28, 2023
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. They don't answer simple questions. Not helpful at all. Avoid them

February 13, 2023
Unprompted review
smartasaker.se logo

Reply from smartasaker.se

Hi!
I am very sorry to hear that, did you send the e-mail to info@smartasaker.se ?
Please reach out to us at that address and we will gladly help you with your questions!
Kind regards,
Customer service at SmartaSaker.se

Rated 5 out of 5 stars
Verified

Super fast and good processing

Super fast and good processing - ordered 2 days before Christmas on December, 22th as a last minute attempt to fulfill my wife´s wish. Was immediately shipped and arrived the following day, December the 23th. My wife was happy!

December 22, 2022
Rated 1 out of 5 stars
Invited

Scam

Scam! I got a totally useless and very very CHEAP plastic vacuum cleaner attachment. Very bad Chinese company.

May 18, 2022
smartasaker.se logo

Reply from smartasaker.se

Hi Mark!
We cannot find an order for a vacuum cleaner attachement in our system connected to your name or mail.
If you contact us at info@smartasaker.se with an order reference, we can look it up and will gladly help you!
Kind regards,
Adam, Customer service

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