Recently came in for a new bike and bike fitting. Graeme was super helpful guiding me through choosing the best bike for my needs. I’d highly recommend doing the bike fitting too. Salvo was incredibl... See more
Location
Switch locationHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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Excellent thorough and attentive service. Discussed with Graeme what I wanted, and what I had with my current setup, and got a really good deal on a bike I wasn't even considering (which is a good thi... See more
When buying a "high end" bicycle, the experience is part of the package. Max listened to my questions and queries, and drew up various options for the customisations. He also arranged for the joke t... See more
I went in to enquire for a new road bike and was referred to Jonathan who guided me through a custom order based on my needs. The bike is stunning and I was kept informed through the whole ordering pr... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom
- 0333 006 8833
Replied to 100% of negative reviews
Typically replies within 24 hours
Great help from amazing staff
I went in to enquire for a new road bike and was referred to Jonathan who guided me through a custom order based on my needs. The bike is stunning and I was kept informed through the whole ordering process. Very happy customer, thank you!
Staff helpful and informative
Always so helpful and a happy face
New bike & bike fitting
Recently came in for a new bike and bike fitting. Graeme was super helpful guiding me through choosing the best bike for my needs. I’d highly recommend doing the bike fitting too. Salvo was incredibly knowledgeable and took the time to understand my individual physiology, riding style, and goals to adjust the bike to my body mechanics and avoid potential injuries. The level of detail is fantastic as is coming away with an understanding of what will help my long-term performance.
Really Great service
Really Great service - Great knowledge of bike and compatible components...
May use AI-assist with repliesRead more
They just lack the customer focus I'm…
They just lack the customer focus I'm afraid. You have to book a slot if you want to purchase a bike , that slot tends to be an hour. If you go beyond that hour choosing and selecting the bike and assessing the geometry , then it's your tough luck. It's a completely rushed experience. I could go on about all the other issues I experienced !

Reply from Sigma Sports - Hampton Wick
Valuable advice provided
Very helpful conversation with staff to help me choose a suitable handlebar size. A place to drool over lovely bikes too.
This is the second bike we have bought
This is the second bike we have purchased from Jonathan at Sigma Sports, which speaks volumes about the quality of service provided. Jonathan offered invaluable advice, clearly explaining the options available and compared different models based on my riding style and requirement. He provided expert recommendations, and ensured the bike was perfectly sized. What really sets the service apart is Jonathan never pressured me into a more expensive option and made sure I was comfortable with every aspect of the purchase - regardless of your budget, you’ll receive exceptional service. Simply put, if you’re after a new bike, ask for Jonathan.
New Bicycle- From Fit to Delivery
I had a bike fit with Salvatore with the intention of buying a new bike. The end to end process was just a wonderful experience. So professional, knowledgeable and at the same time personal.I have taken delivery of a bicycle that is perfect for me. Highly recommend having a fit before making any changes to existing or purchasing a new bike.
Bikefit and Workshop
Had a great bikefit with Salvo who was very informative and helped me choose and fit a few upgrades over a few months to be more comfortable on the bike. Having also booked a full service, Sigma went beyond to get my bike roadworthy and were quite flexible in letting me or helping to source parts as fast as possible to get it completed just in time before taking it on a cycling holiday. Defintely recommend for any high end bike servicing and adjustements in London!
Excellent
Had an enjoyable experience, every change to the position was explained how and why it would help. Looking for to new bike and new fit.
Thank you Salvo
Bike Fit with Salvatore
I had a comprehensive bike fit with Salvatore, and it was an excellent experience. With his background in physiotherapy and understanding of biomechanics, he identified the causes of my discomfort on the bike and clearly explained the underlying reasons. He not only made precise adjustments to improve my fit but also offered valuable advice on how to enhance my riding technique. Highly recommend to anyone looking for a more comfortable and efficient ride.
Good range of stock plus some excellent…
Good range of stock plus some excellent sale items. Plus the usual prompt Sigma service.
Excellent thorough and attentive…
Excellent thorough and attentive service. Discussed with Graeme what I wanted, and what I had with my current setup, and got a really good deal on a bike I wasn't even considering (which is a good thing!). I've been riding it almost every day since. And when there was a slight squeak in the head tube I took it in and they resolved it within 10 minutes. So much better than other LBS I've had the displeasure of experiencing.
I have done a number of bike fittings…
I have done a number of bike fittings but this was the most thorough. Very detailed and Salvo such a knowledgeable person who goes through your reasons for wanting the fitting, what your objectives are as well as thoroughly assessing your physical fitness and mobility. Went for a ride the next day and the change was extraordinary. Great experience.
Part send back for warranty on 11…
Part send back for warranty on 11 September not returned back to despite numerous requests

Reply from Sigma Sports - Hampton Wick
First Class Service At The Hampton Wick Workshop
A shout out to Eddy,Dan and the boys at the Sigma Sports Hampton Wick Workshop.
I am absolutely delighted after having the original Shimano 105 mechanical components on my Specialized SL7 swapped over for Ultegra Di2 components.
The workmanship was,and always is at Sigma Sports workshop first class,I would'nt want to go anywhere else for my bikes repairs or alterations.I whole wholeheartedly recommend the workshop services at Sigma Sports,Hampton Wick.
Thank you very much boys...Especially to Eddy for his workmanship and going the extra mile to enable the set up/fit of my bike to be absolutely perfect for me.
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