Scribe Cycling Reviews 1,321

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to quality, noting that the wheels perform exceptionally well and represent a significant upgrade over previous setups. Consumers appreciate the fast delivery service and the overall value for money, considering the high level of performance offered. People also highlight the enhanced riding experience, with improvements in speed, responsiveness, and comfort. Many reviewers commend the customer service team for their responsiveness, helpfulness, and friendly approach. Consumers appreciate the quick and efficient support they receive, especially when resolving issues or answering technical questions. The company's willingness to go the extra mile, such as providing advice on tire sizes or honoring crash replacement guarantees, further enhances the positive customer experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

I ordered the Scribe Elan SL+ 50 wheels. I haven’t had the chance to test them yet, but the delivery was exactly as promised – fast and smooth. I really appreciate the excellent support; I contacted t... See more

Rated 5 out of 5 stars
Verified

Really accessible website. I made a mistake on my order and they corrected it without a fuss. I needed some further info and it was provided by return. I think they really care about their product... See more

Rated 5 out of 5 stars
Verified

There is nothing negative I can say about the entire web based purchasing and shipping experience. The wheels themselves (Elan Super Light 50/60) rode fantastic and met all my expectations with except... See more

Rated 5 out of 5 stars

The ordering process was very smooth, all the details are clearly provided on their website, making it easy to select exactly what you need. I placed my order on Wednesday, and it arrived the foll... See more

Rated 4 out of 5 stars
Verified

My delivery date was delayed more than once, which was negative - that's why I take one star. On the other hand, all my questions were always answered quickly, both before the purchase and mainly to... See more

Company replied

Rated 5 out of 5 stars
Verified

Took only one message request ! Scribe team made it happen in 24 hours to add a new destination on their country shipping list. Super professional and very helpful when asked about technical is... See more

Rated 5 out of 5 stars
Verified

I have bought one set and, subsequently, another set of wheels from Scribe. Love the lightweight, fast, sturdy wheels. Scribe has been responsive by email to my questions and those of the bike shop th... See more

Rated 5 out of 5 stars
Verified

Purchased the scribe gravel wheelset about 2 months ago now for my commute gravel bike. They came well packaged, pre taped, and a pair of tubeless valves ready for tubeless setup. Out of the box I was... See more

Rated 5 out of 5 stars
Verified

Fantastic experience from Scribe. Got onto their online chat and had a really open discussion with a staff member about the wheels and technical information. But it was also a nice friendly chat bet... See more

Rated 5 out of 5 stars

The ordering process was quick and easy with the cyclescheme voucher, it only took a couple of emails and the order was confirmed. Wheels received within a few days. The rear hub was mistakenly built... See more

Rated 5 out of 5 stars

Bought : INCEPTION 50 DISC CARBON WHEELSET that were also set up tubeless. Delivery within 1 week. Wheels are excellent so far 5+ rides, and are definitely an upgrade. They get up to speed quickly and... See more

Rated 5 out of 5 stars
Verified

The wheels are great. After noticing a slight defect Scribe gave me the option of replacing them and even using them temporarily until new ones were available or getting a discount. I took the dis... See more

Rated 5 out of 5 stars
Verified

Excellent company. Contacted them to make sure I was buying the correct part and got a reply the same day. To me, that kind of customer service is worth its weight in gold. Goods were delivered quickl... See more

Rated 4 out of 5 stars
Verified

Great set of wheels and loving it, but did get delayed at customs. Wasn’t clear what the holdup was, customer service weren’t able to resolve the issue or point me in the direction. Found out delay wa... See more

Company replied

Rated 5 out of 5 stars

I love these wheels, they hold speed so well. Honestly, don’t bother wasting your money on big logos, Scribe Wheels are every bit as fast, slick and well handling. I’m based in the US and I was thoro... See more

Rated 5 out of 5 stars
Verified

My package took longer to arrive than I expected but the guys at Scribe answered everything on time and explained the situation with Royal Mail shipping to my country. Excellent service. Great respons... See more

Company replied

Rated 5 out of 5 stars
Verified

After a crash that wrote off my old wheels during a race, I seized the chance to switch to Elan, and it turned out to be the best decision yet. These wheels are astonishingly light, and their effor... See more

Rated 5 out of 5 stars
Verified

Was very pleased with my first set of Scribe wheels from last year so recently purchased my second set of wheels (Core SuperLight+ 50). Scribe’s customer service has been exceptional. They respond in... See more

Rated 4 out of 5 stars

Bought a pair of gravel carbon 40's. Reasonable price, low weight, and with some nice tubeless tyres - they run beautifully on tarmac, and handle the bumpy stuff with no problem. Like many others,... See more

Company replied

Rated 5 out of 5 stars
Verified

Order came quicker than initially expected and so far the quality of the wheels seem to be excellent, very happy with the upgrade.

Rated 5 out of 5 stars
Verified

Great set of rims that spin up quickly, responsive and hold their speed beautifully. Amazing customer service from the Scribe team.

Rated 4 out of 5 stars
Verified

Delivery arrived late, but the team was very honest and informative. The wait was well worthy, superb wheelset , specially for the price. The upgrade in comfort is noticeable and crosswinds are not a... See more

Company replied

Rated 5 out of 5 stars

The new Inception 50s with the 24mm internal rim width, running 30mm tyres give me a more cushioned ride on the rough Northern Irish roads. So far loving the new wheels and would recommend. The bike a... See more

Rated 5 out of 5 stars

My second pair of Scribe Wheels, this time upgrading to their CORE SuperLight+ 40 Disc Carbon Wheelset. I couldn't be more pleased. Apart from loosing 800grams compared to the wheels that came with bi... See more

Rated 5 out of 5 stars

I have had my Scribe Inception 50 wheels for 4 months now and still loving them. They look and sound amazing and feel loads better than the alloy wheels I had before. The guys at Scribe have also be... See more

Rated 5 out of 5 stars

Can’t praise Scribe highly enough for their wheels but also the order and customer service they provide. I had a couple of queries after placing the order and the customer service was great at respon... See more

Rated 5 out of 5 stars

I purchased the inception 50+ wheelset. These wheels are absolutely awesome and the price point can't be beat. They arrived faster than expected. I emailed their service team with some questions a... See more

Rated 5 out of 5 stars

Core 50/60s. These are amazing. Light years ahead of the others. Light, aero, and awesome! Meticulous attention to detail. Nicest wheelset I ever owned. Highly suggest buying them if you’re looking... See more

Rated 5 out of 5 stars

I bought the 50/60 Core+ wheels to replace my Tune TSR35s and what an inspired buy. I looked at nearly all reviews in the sub £1500 carbon wheelset categories and Scribe came out on top on most cas... See more

Rated 5 out of 5 stars
Verified

Elan Superlight+ 60/60 with ceramic bearings. Great customer service while I was choosing the right set. Fast delivery. And best of all - high quality, beautiful and fast wheels with golden stickers.... See more

Rated 5 out of 5 stars

Got the Inception 50+ wheelset which is absolutely lovely, great value for the price. Also the freehub sound is just glorious. Customer service was always nice and fast. 10/10 would recommend and buy... See more

Rated 5 out of 5 stars

The wheels are light, quick, aero, they look awesome and they sound incredible. As a heavy rider I have to be careful with any carbon bike part but these have passed every test I've put them through.... See more

Rated 3 out of 5 stars
Verified

Honest review, mixed experience with scribe. Unfortunately I had a few problems with my delivery with my wheels coming with the wrong free hub body installed. Scribe where quick in sending a rep... See more

Company replied

Rated 5 out of 5 stars

On the day after Storm Floris I unthinkingly reached for my bike with the deepest rims (Scribe Core SL+50mm) as I went out for a ride in the still-very-windy Scottish hills. As I approached... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service and wheels are great quality. Ive riding on these wheel for about a month and love the performance on them. They are a great value as well. Highly recommended.

Rated 5 out of 5 stars

Crash survival! Wow. 2nd fivestar review from me on these Had these for 6 months. In a paceline yesterday and hit a traffic cone straight on at about 20mph. Almost went over the bars (nose wheel... See more

Rated 5 out of 5 stars

After Scribe answered (promptly) what I'm sure were many inane questions from me, I purchased a set of alloy Race Disk wheels. The entire experience was smooth and shipping to my home in the US was... See more

Rated 5 out of 5 stars

I bought a set of race aluminium wheels. I was looking for a light set of aluminium wheels for a commuting road bike. I don’t race or ride competitively, and didn’t want to spend big money.... See more

Rated 5 out of 5 stars

High quality wheels at a great price. And fast shipping to Texas, arrived before the husband's birthday (they were a gift)

Rated 5 out of 5 stars

Great wheels. Fast and lightweight. Fantastic values for money. As good if not better than big branded wheels at twice the price. Turned around the order in less than 10 days

Rated 5 out of 5 stars
Verified

The guys answered everything on time, I made the purchase really easily and it arrived on time

Rated 5 out of 5 stars

I found Scribe because i noticed a guy in an event with a very noisy hub (which i love) so i asked him mid-ride about the brand! Fast forward i was looking at the webiste and torturin... See more

Rated 5 out of 5 stars

Super helpful support from Scribe as they honoured the crash replacement guarantee for a carbon wheel that didn’t survive The Gralloch… Although their record keeping was a bit slack (at least... See more

Rated 5 out of 5 stars
Verified

I had a great experience with both the support team and the product. After purchasing the wheelset, I accidentally damaged the rear rim. The replacement support was fast and efficient. What I truly ap... See more

Rated 5 out of 5 stars
Verified

I had an excellent experience with the seller. Their communication was fantastic—they responded quickly to all my questions and fulfilled my request to add extra grease for better noise dampening on t... See more

Rated 5 out of 5 stars

just got my new scribe elan superlightweight 40s – my first full carbon wheelset. they shave off almost 1 kg compared to my previous setup and the difference is insane. the ride feels way more respons... See more

Rated 5 out of 5 stars

Bought a set op pace rim brake wheels recently, ordered on a Monday Am delivered Wednesday pm fantastic wheels only 500km done so far, huge improvement from stock wheels light fast lovely buzz from... See more

Rated 5 out of 5 stars

As many reviewers have said, it feels light, lively, and rolls exceptionally well. The cruising performance is also excellent. While many people mentioned that the freehub is loud, I found it to be ve... See more

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Company details

  1. Road Cycling
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

We are a small brand that creates performance products for serious riders. We draw on decades worth of experience to challenge, test and obsess over detail, to bring new innovative product to market with a 'Zero Compromise' attitude.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great customer care

Really accessible website. I made a mistake on my order and they corrected it without a fuss. I needed some further info and it was provided by return. I think they really care about their product and their customers.

October 1, 2025
Rated 5 out of 5 stars
Verified

I ordered the Scribe Elan SL+ 50…

I ordered the Scribe Elan SL+ 50 wheels. I haven’t had the chance to test them yet, but the delivery was exactly as promised – fast and smooth. I really appreciate the excellent support; I contacted them several times with different questions and they were always quick, helpful, and professional in their responses. So far, a very positive experience! I’ll need a bit more time to test the wheels properly, but based on the service and communication alone, I would rate them very highly.

October 1, 2025
Rated 5 out of 5 stars
Verified

Bought one set, then another!

I have bought one set and, subsequently, another set of wheels from Scribe. Love the lightweight, fast, sturdy wheels. Scribe has been responsive by email to my questions and those of the bike shop that had a question about servicing the wheels when I brought the bike in for routine service.

April 14, 2025
Rated 5 out of 5 stars
Verified

Excellent company

Excellent company. Contacted them to make sure I was buying the correct part and got a reply the same day. To me, that kind of customer service is worth its weight in gold. Goods were delivered quickly too, can't fault them.

September 15, 2025
Rated 5 out of 5 stars
Verified

I had an excellent experience with the…

I had an excellent experience with the seller. Their communication was fantastic—they responded quickly to all my questions and fulfilled my request to add extra grease for better noise dampening on the wheels. They shipped the product within two hours of my order and kept me informed every step of the way. The wheels themselves are absolutely top-notch—no issues at all and a truly great product. I’m really glad I found them and can only recommend them!

September 11, 2025
Rated 5 out of 5 stars

The ordering process was very smooth

The ordering process was very smooth, all the details are clearly provided on their website, making it easy to select exactly what you need. I placed my order on Wednesday, and it arrived the following Monday, which is impressively fast.

The packaging was excellent, professionally done, and the wheelset itself is of outstanding quality. For the price, the value is amazing, definitely worth it. I’ve already tested the wheels, and they feel very responsive.

Overall, I’m extremely satisfied with this product, two thumbs up from me. Keep it up, Scribe Team!

September 23, 2025
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