Santi Vento Reviews 103

Whatever you do, do not purchase anything from this company! Full on scammers. Endless emails asking for a refund, to which they offer you a partial refund. After 100 emails, I agreed and haven’t even... See more

I would give zero. 1 star – Never ordering from this company again Terrible experience. The quality of the dress I received was extremely poor—nowhere near worth the price. Even worse, I only... See more

Absolutely awful. I ordered a prom dress for my daughter which took weeks rather than days to arrive. When it eventually arrived I opened the package to find that the dress had an iron burn mark in th... See more

Terrible - scam company, I would give this company 0 stars if I could. Ordered a dress from them, which arrived and was basically a rag of horrible material sewn together into what you could ba... See more

Do NOT buy from here!! Daughter bought dress for a school ball from her pocket money. It took so long to come she had to buy from elsewhere. When came was awful quality and had another dress by that t... See more

Worst customer service experience of my life. Ordered 2 dresses, one failed to arrive. The other arrived late and was terrible quality. They are now charging me around £20 to return a £33 dress and re... See more

They use stolen images from instagram to advertise for their products. I bought 4 dresses and only after google searched the pictures they were advertised in only to find out these images were of rand... See more

I regret I should have come to read their reviews here first without even thinking I bought 1 dress for my signing ceremony coz I saw it’s delivery was about a week I ordered it on may 11 and still ha... See more

AVOID!!! Scammers!!! I ordered, what looked to be a beautiful dress and received what can only be described as a dish cloth with resembled nothing like the dress advertised! It didn’t look ANYTHING li... See more

Not even worth 1 star. Dresses are unwearable, ordered 5 dresses and they are all absolutely vile. Never seen anything so bad in my life. Plastic shopping bag are more appealing to wear in my op... See more

This is a scam company, it's a fake website promising quality but delivering cheap clothing from china, Their onsite reviews are fake and the T's and C's are illegal. Please report them to trading s... See more

I wouldn’t even give this company 1 star if I didn’t have to. Absolutely shocking company, completely false advertising, the photos on the website are nothing like the items supplied, the dress tha... See more

I’d give 0 stars if I could this company is a total scam and needs to be taken down. They send super poor quality products after stealing other people’s designs and charge 27.50 POUNDS STERLING for a... See more

I ordered 2 dresses 2 weeks later than delivery date, too late for the event I ordered them for. They communicated with me whilst I was complaining about the time taken, then as soon as I requested a... See more

The worst company ever! No customer service whatsoever, they will not allow you to refund & return any items, they offer you a partial refund, then don’t even refund you anything. They are practically... See more

TERRIBLE SERVICE - AVOID AT ALL COSTS. A scam of a company. I received my items weeks late, and when I decided I didn't want them because of the absolutely terrible quality, they would not provid... See more

The returns policy is horrendous. They claim “easy returns” but when the quality of the dress I bought was below par and looked nothing like the photograph advertised. I requested to return it they... See more

Ordered off their website and wish I hadn't bothered. Only 1 of the 2 dresses arrived and the absolute worst quality dress I've ever seen. Please do not waste your money! They make it impossible... See more

Took over a month to be delivered- contacted the company numerous times for them to tell me they didn’t know where my item was. The event I needed the dress for had long passed so I asked to just canc... See more

Ordered two dresses that didn't arrive in time, I've been trying to organise a return via email and they are refusing to do so, and are trying to make me accept a 20% return to go away.. Now ignoring... See more

Zero stars. This is a joke of a company. Tried to order a dress for a wedding I was attending and it arrived over a month late. Quality was terrible and there were zero tags on the entire dress, not e... See more

This company should be shut down! They are fraudulent, refusing genuine refunds and changing what they say is their refund policy via email which contradicts what’s on their website. I have bee... See more

Absolute scammers They advertise free refund on their website and then only give you 15% off refund The dress is the worst quality I have bought stuff from shein with better quality stay CLEAR fro... See more

It’s a scam unfortunately. Received a dress that looked nothing like the one I ordered. Really poor quality with a bunched up hem and totally different to design to what was pictured. Contacted th... See more

This website is a scam. My tracking was stuck on the “order received” step for two weeks after ordering, and when I contacted their customer service I got a very vague reply a few days later. But stil... See more

Scam company - do not buy!!! We bought the same dress in two sizes online with the intention of returning the one that did not fit. This is very normal in the UK to do this. They refused to refu... See more

I want to give 0 star - ordered a DRESS, but as I checked out I clicked on a button which ordered another random dress by mistake! So, I received 2 item. Terrible quality !!!! SHEIN are actually bette... See more

I’m 99% convinced this website is a scam. I only realised after I saw the same ad for the dress I ordered from multiple different brands on my Instagram stories. I placed my order at the beginning of... See more

Scam! Refuse to accept refunds. Tried to get me to buy their return postage label for £19 & refuse to share the return address! Awful, poor quality clothing. Worse than SHEIN levels for a higher pric... See more

This is a scam company. They make false claims about the quality of their clothing and to protect the terrible ethics their T's and C's are basically illegal. BBC The One Show have asked for report... See more

If I could give a 0 star review I would. This company is absolutely disgusting and should be avoided at all costs.I ordered a number of dresses for an event which arrived late and requested a... See more

The item arrived but quality and fit was terrible! Have been trying to return the dress for a refund for over 3 weeks and just keep getting excuses and ridiculous steps to complete from the company to... See more

I placed an order on the 13 May after 3 weeks of waiting I send them like 4 emails to cancel the order..after couple of days finally they respond telling me that I can cancel because the order is been... See more

Wish I could give it 0 scam of a website takes your money items never come week long waits for email reply's trying to get my own money back from a shocking scam of a site don't waste your time or mon... See more

DO NOT ORDER FROM HERE I ordered 3 dresses from here initially on May 20th, 2025 and once my order was confirmed it took me to another page. I accidentally added another dress to my order whilst tr... See more

Took over 3 weeks for delivery & dress doesn’t fit. No way of processing return online you have to email so they can send you a return form, have emailed several times to do this and they will not sen... See more

I purchased a dress which when arrived was too large. I contacted the company who requested a video and images , to which I sent. The company then stated I would not receive a refund even though the... See more

Ordered 3 dresses from this website on May the 4th. It took about 6 weeks to arrive, however I had only 2 dresses arriving (one got lost by Evri, Santi Vento not accepting this as in their sy... See more

Company is a fraud. Clothes are terrible quality and ive sent 10 emails now asking for a full refund but they keep offering me a discount on the items I dont want. Clearly not going to get a refund, i... See more

I waited over a month for my dress and even after emailing to query I never received any responses. Dress arrived and looked nothing like the photo. When trying to return it emails were few and far be... See more

Shocking company. They are absolutely scammers. My order has never arrived and they claim that my refund was processed over a month ago but I have never received my money back.

Do not use this company. Absolute scam, terrible quality clothes and shocking customer service. Been waiting 2 months for a refund, get the same email back. SCAM DO NOT USE.

ZERO STARS!!! I wish I'd seen these reviews before I made my purchase in May. Absolute predatory company. It took over a month to get the two dresses I ordered, one came stained, the other did not loo... See more

I have never known a company/ retailer quite like it in my life. I (stupidly) ordered a dress from here back in May to find that the dress was both incredibly poor quality and didn’t fit so I attempte... See more

Wouldn’t give this terrible company 1 star if I did not need to. Please do not buy from them the quality is appalling just cheap Chinese rubbish which they are marketing with fake photos and videos. T... See more

Poor quality items. Appalling customer service. My item took over a month to arrive and was too big. They refused to even provide an exchange for a smaller size and didn’t respond to my emails for wee... See more

Sizing and quality is terrible and shipping toon a very long time! You might as well chance it with SHEIN where it’s a fraction of the cost and you’re not chasing for a refund for 4 months! I’m still... See more

Potentially one of the worst companies I have ever ordered from, not only are the dress awful quality and come with string hanging out, they also look nothing like the pictures online! when you email... See more

Can’t believe I didn’t read these reviews before buying. Dress arrived but the quality is dreadful (material feels like a swimming costume, top half different colour to the bottom half, loose threads... See more