I was met with a big and contagious smile from Tomasio, who was eager to help me look for new white goods. He definitely knows his trade, and pointed me in the right direction of the oven a... See more
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Shadi was very helpful, professional and tried hard to fix the issue I had with my computer. He is indeed a great asset for Power. I hope his supervisors acknowledge his IT expertise and excellent.cu... See more
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Bought a freezer and fridge online. When I wanted to pick it up, none of the products was there and I was offered to buy much more expensive alternatives. There were several people at the same time li... See more
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Very knowledgeable staff provided good advice on a cordless vacuum cleaner. Took the time to demonstrate a specific model that I was not aware of from prior research. Based on the advice and demonstra... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Klampenborgvej 215A, 2800, Kongens Lyngby, Denmark
- 70338080
3.8
Great
3K reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
God service fra ekspedition Anton
God service fra ekspedition Anton
Super løsning
October 10, 2025
Unprompted review
Reply from POWER.dk - Lyngby
Hej Sofia,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Anton gav dig så god service i vores Lyngby butik. Vi er glade for, at du fandt en super løsning til dine behov. Sådanne positive tilbagemeldinger betyder meget for os og vores team.
Med venlig hilsen, Erik hos POWER! ⚡
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great service and even better outcome!
I went to Power to pick up a tablet I had ordered, but unfortunately, they couldn’t find it in stock, I was a bit surprised disappointed because it said on the website it was only available at Power Lyngby and also because I really wanted that one I needed it for my studies. But AHMAD, the salesman I spoke with was incredibly kind, patient, and professional.
He took his time to help me find the best alternative, and after quite a bit of waiting and searching, I actually ended up with an even better tablet and with great benefits too! (Only few krone differences) Honestly, I wasn’t planning to spend more, but he convinced me (in the best way possible!) that it was worth it in the long run.
He even offered me a drink while I was waiting I asked for water, and they were out ofwater, so I ended up with a Coca-Cola instead 😄 Seems like everything I want is not available😹, but I still got something better every single time.
Overall, it was a great experience. He really knows his job(how to convince😹) and I’m quite happy with my purchase. Thank you, Power, I consider small a lot action.
❤️
October 7, 2025
Unprompted review
Reply from POWER.dk - Lyngby
Hi Darelle,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at vores medarbejder kunne hjælpe dig med at finde en endnu bedre tablet til dine studier, selvom den oprindelige ikke var på lager.
Vi er glade for at høre, at du endte med at få noget endnu bedre end det, du oprindeligt kom efter! Det er præcis den slags service, vi stræber efter at levere.
Alt det bedste, Erik hos POWER! ⚡
Great service delivered by Anton.
Great service delivered by Anton.. really impressed
September 28, 2025
Unprompted review
Reply from POWER.dk - Lyngby
Hi Gaurav,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Anton leverede så god service, og at du var så imponeret. Vi sætter stor pris på din positive feedback og vil sørge for at videregive den til Anton og resten af teamet.
All the best, Erik at POWER! ⚡
Thanks Anton for great service
Thanks Anton for great service. It was a pleasure. Well done Power.
September 25, 2025
Unprompted review
Reply from POWER.dk - Lyngby
Hi Tokes,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Anton gav dig en så god oplevelse i vores Lyngby butik. Vi er stolte af vores team og glade for, at du følte dig godt behandlet. Din positive feedback betyder meget for os!
Alt det bedste, Erik hos POWER! ⚡
Invited
Reply from POWER.dk - Lyngby
Hi Tajinder,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at din shoppingoplevelse altid er fantastisk hos POWER. Vi sætter stor pris på din loyalitet og positive feedback.
All the best, Erik at POWER! ⚡
Invited
Excellent customer service
Shadi was very helpful, professional and tried hard to fix the issue I had with my computer. He is indeed a great asset for Power. I hope his supervisors acknowledge his IT expertise and excellent.customer relationship
Thank you Shadi for all your appreciated help.
August 16, 2025
Reply from POWER.dk - Lyngby
Hi Mia,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores medarbejder kunne hjælpe dig så godt med dit computerproblem. Vi er virkelig glade for at have folk, der går den ekstra mil for vores kunder.
Din positive feedback betyder meget for os, og vi vil sørge for at videregive den internt. Det er præcis den slags service, vi stræber efter at levere hver dag.
Tak fordi du valgte POWER, og vi håber at se dig igen snart!
Med venlig hilsen, Erik hos POWER! ⚡
Invited
Reply from POWER.dk - Lyngby
Hi Reitumetse,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience at our store. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back again soon!
Invited
Good communication and the store…
Good communication and the store honored the warranty for the product I purchased.
August 9, 2025
Reply from POWER.dk - Lyngby
Hi Jennifer,
Det glæder os at høre om din positive oplevelse med vores garantiservice og kommunikation. Din tilfredshed er drivkraften bag vores høje servicestandarder. Vi ser frem til at betjene dig igen!
Med venlig hilsen,
Erik at POWER! ⚡
I do not recommend this store power…
I do not recommend this store power Lyngby because I ordered a coffee machine on click and collect and I received a message at 09:45 that my package is ready for pickup, and at 12:51 I received another message that it is no longer in stock. and that it was a system error. I had to drive 50km to receive a message from power 5 minutes before I could pick it up that it is actually no longer available. Totally disappointed and unprofessional, I do not recommend!
August 9, 2025
Unprompted review
Reply from POWER.dk - Lyngby
Hi Adrian,
Tak for din feedback omkring din oplevelse med click & collect i vores Lyngby butik. Vi forstår din frustration over at modtage modstridende beskeder om din kaffemaskines tilgængelighed og at have kørt den lange tur forgæves.
Det er naturligvis ikke optimalt at få en aflysning så kort tid før afhentning, særligt når du havde kørt 50 km for at hente varen.
Vores specialistteam har modtaget din feedback og vil bringe den videre internt til gennemgang.
Invited
The staff were not helpful at all i was…
The staff were not helpful at all i was just waiting in line only to be sent to a different section a couple of times
August 5, 2025
Reply from POWER.dk - Lyngby
Hi Shivaram,
Tak for din feedback omkring din oplevelse i vores Lyngby butik. Vi forstår din frustration over at blive sendt rundt mellem forskellige afdelinger, mens du ventede i kø. Det er ikke den service, vi ønsker at give vores kunder.
Vores specialistteam har modtaget din feedback og vil gennemgå den internt, så vi kan forbedre vores kundeservice.
Med venlig hilsen
Dit POWER team
Invited
Good service, advice on cordless vacuum cleaners
Very knowledgeable staff provided good advice on a cordless vacuum cleaner. Took the time to demonstrate a specific model that I was not aware of from prior research. Based on the advice and demonstration, I bought a different vacuum than I expected -- and at a better price. Very satisfied with the purchase.
July 1, 2025
Reply from POWER.dk - Lyngby
Hi Michael,
Tak for din positive anmeldelse! Det glæder os meget at høre, at du fik kompetent vejledning omkring støvsugere i vores Lyngby-butik. Det er netop sådan en oplevelse, vi stræber efter at give alle vores kunder - hvor man får grundig demonstration og finder præcis det produkt, der passer bedst til ens behov. Ekstra dejligt at høre, at du endte med at finde en endnu bedre løsning til en fordelagtig pris.
Med venlig hilsen, Erik fra POWER! ⚡
Invited
Reply from POWER.dk - Lyngby
Hi Suruchi,
Tak for din positive anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores personale i Lyngby. Vi stræber altid efter at give den bedste service, og din feedback bekræfter, at vi er på rette vej. Din tilfredshed betyder meget for os.
Med venlig hilsen, Erik fra POWER! ⚡
Invited
Very poor delivery
The standard delivery time was 5-7 day it took 7 weeks. After the complaint. I got the product
May 26, 2025
Reply from POWER.dk - Lyngby
Hello,
Thank you for sharing your experience. We sincerely apologize for the extremely long delivery time you faced. A 7-week wait, when the standard delivery time is 5-7 days, is far from what we aim to provide.
We’re glad to hear that you eventually received your product after your complaint, but we understand how frustrating the delay must have been. Your feedback is important to us, and we will continue working to improve our processes to prevent situations like this in the future.
We appreciate your patience and hope your product is meeting your expectations.
You are wished a wonderful day.
Best regards
Astrid/POWER
Invited
Reply from POWER.dk - Lyngby
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Invited
Very nice salesperson
Very nice salesperson. We had a very nice explanation about televisions and he was very supportive. Loved it! Power Lyngby (Klampenborgvej)
May 25, 2025
Reply from POWER.dk - Lyngby
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Invited
Poor delivery services in the shop
Everything was fine till I showed up in the store to receive the product. The only salesperson in TV section was busy with a customer for 30 minutes. I had to wait their process with no help from other people in the shop although I asked for. Finally when it was my turn, I was asked to go to storage door outside the shop and waited even further for them to locate and bring my order.
May 20, 2025
Reply from POWER.dk - Lyngby
Hi!
Thank you for sharing your experience with us. We are sorry to hear that your visit to the store did not live up to your expectations, especially when it came to receiving your product. It is disappointing that the only salesperson in the TV section was busy for such a long time and that there was no immediate assistance available despite your request.
We also regret the inconvenience caused by having to wait outside by the storage door for your order to be located and brought to you. This is certainly not the smooth and efficient service we aim to provide.
We appreciate your feedback, as it helps us improve our store operations and ensure a better experience for our customers in the future.
You are wished a great day.
Kind regards
Astrid/POWER
Invited
Fast product delivery and very nice…
Fast product delivery and very nice support at the store for pick-up.
May 9, 2025
Reply from POWER.dk - Lyngby
Tusind tak for din rosende anmeldelse. Din tilfredshed motiverer os til at fortsætte med at levere høj kvalitet og fremragende service. Vi glæder os til dit næste besøg!
De bedste hilsner,
Andreas / POWER
Invited
Reply from POWER.dk - Lyngby
Din feedback er utrolig værdsat og motiverer os til at fortsætte med at give vores kunder den bedst mulige service. Din tilfredshed er vores succes.
De bedste hilsner,
Andreas / POWER
Invited
Good experience!
April 9, 2025
Reply from POWER.dk - Lyngby
ak for de rosende ord! Vi er glade for at høre, at vores service levede op til dine forventninger. Din tilfredshed er vores største mål.
De bedste hilsner,
Andreas / POWER
Invited
Great experience
Great experience. One day ago I have bought a laptop. I had a huge help from Sebastian. He made me understand a lot more about laptops and helped me to choose the one that I need it. Thanks for that.
April 12, 2025
Reply from POWER.dk - Lyngby
Tusind tak for de venlige ord! Vi sætter pris på din feedback og er henrykte over, at du er tilfreds med vores service. Vi håber at se dig igen i vores butikker snart!
De bedste hilsner,
Andreas / POWER
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