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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its efficiency and speed. People appreciate the clear communication throughout the entire process, from booking to delivery, with frequent updates and notifications. The reasonable prices compared to other couriers are a significant advantage for consumers. Consumers found the booking process easy and efficient. The drivers are consistently described as friendly, polite, and helpful, often going the extra mile to ensure customer satisfaction. The company's responsiveness in resolving issues and accommodating rescheduling requests is also appreciated.

Based on these reviews

Rated 5 out of 5 stars

Brilliant service from start to finish✨I submitted my request after 7pm and received confirmation within minutes. I desperately needed something quite big and heavy collected from the South of England... See more

Rated 5 out of 5 stars

Porta were superb! Online query, booked, paid the reasonable fee online and the guy who was transporting the plant, table and chairs (from Bath to Guildford) contacted us directly within 2 hours. He a... See more

Rated 5 out of 5 stars

Fantastic service . I had a mattress and bed delivered. Picked up at 330 and was delivered by 6pm. Really good Communication. I would highly recommend this courier service . I will definitely use agai... See more

Rated 5 out of 5 stars

Great service from Porta! It was super easy to book them and the comms were brilliant. Kamran was my driver for my delivery and he was professional and friendly so thank you. I had to get a bed return... See more

Rated 4 out of 5 stars

The first person booked got the date wrong and then cancelled. The second person was very helpful and did exactly what I needed. I hadnt quite gathered until the day that Porta is more of a platfo... See more

Rated 5 out of 5 stars

Very straightforward quoting system. Very prompt service when booked in on the Saturday for delivery on the Monday. Good communication from the driver. We'd definitely use them again.

Rated 4 out of 5 stars

Delivery date arranged promptly . I was kept informed in advance of the day. Scope for improvement in the communication of expected time of collection, although when I made contact by WhatsApp there w... See more

Rated 5 out of 5 stars

Great experience for the second time - booking was easy, driver arrived as scheduled. Had a slight confusion regarding payment but Mike was a great help and got it resolved quickly. Will use again, th... See more

Company replied

Rated 5 out of 5 stars

Brilliant courier service. From pricing to collection and delivery they made everything so easy. They kept me updated daily and their staff were polite and cheerful. Would definitely use again.

Company replied

Rated 4 out of 5 stars

Good price for a large furniture item and good and communication from the delivery company thay it was contracted out too. Very late delivery slot though (11pm-12).

Rated 5 out of 5 stars

Amazing service - the two people who delivered went way and beyond to get the furniture item to me as quickly as they could ! I brought the item on Friday and received Monday morning it was a bed fram... See more

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Rated 5 out of 5 stars

Excellent service start to finish. Quick accurate online quote (which was a quarter of what a few local companies tried to charge me). The men who delivered were lovely, super helpful respectful and p... See more

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Rated 5 out of 5 stars

Last week, I used Porta for the first time and I'm very impressed! Much cheaper than any of the other couriers I got quotes from and an excellent service. Porta was ideal as the delivery wasn't really... See more

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Rated 5 out of 5 stars

Was a bit hesitant in using a smaller local courier. And were we amazed, communication throughout via email and text from the courier and when he arrived he was very professional and courteous.... See more

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Rated 5 out of 5 stars

I needed to ship a new road bike I sold on eBay from London to Yorkshire - I could not be more impressed with Porta! Really easy to used, the peace of mind it was fully insured (up to £5k) and the spe... See more

Company replied

Rated 5 out of 5 stars

Porta delivery is top notch a great service to use and operated 7 days a week. Easy to communicate with and do help a lot when you want to reschedule at your convenient. The driver is able... See more

Rated 5 out of 5 stars

I've now had several collections and delivery of Ebay furniture I bought every single time, the drivers are amazing. They are polite, they handle the furniture with care, always present a congenial s... See more

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Rated 5 out of 5 stars
Verified

Absolutely 1st class service all round from PortaDelivery and courier Wayne. A pair of large driveway gates collected from Cheshire and delivered to Cornwall the next day. All done much quicker than e... See more

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Rated 5 out of 5 stars

I had never heard of this company before came across them whilst searching for a company to collect a washing machine I purchased. Wow what an amazing service I had care and consideration was taken w... See more

Rated 5 out of 5 stars

So easy to plan and book a collection/delivery, really really impressed, courteous movers, love the simplicity of the website. Would definitely recommend/use again. Could have done with a reply to my... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Porta Delivery. The staff are always friendly and helpful, and communication was excellent—they kept me informed throughout the process. This was my second time using the... See more

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Rated 5 out of 5 stars

Excellent service, on time and efficient. Easy to organise and reasonable pricing, would use again. Friendly, helpful and patient drivers. Good contact via text and phone to arrange collection and... See more

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Rated 5 out of 5 stars

After searching multiple companies to deliver some alloy wheels, I found Porta Delivery. Communication was great with answering my questions about transporting alloy wheels. The delivery driver commun... See more

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Rated 5 out of 5 stars

Great service - no issues at all. Notification when item is collected and when it's on the way. Would be great to get informed of the courier slightly further in advance, but dropping Porta... See more

Rated 5 out of 5 stars

Initial courier pulled out at short notice but they sorted a replacement in double quick time. Very impressed. Well priced and great service.

Company replied

Rated 5 out of 5 stars

Lucian and his partner arrived on time safely secured our sofa in his van and well protected . Provided photos at departure and photos on arrival .did the same for another sofa coming back .London to... See more

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Rated 5 out of 5 stars

Booking was easy and communication to me about my collection and delivery was efficient. I was kept updated during the day of collection and my items arrived on time and in good condition. When the... See more

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Rated 5 out of 5 stars

These guys are good with communication and that helped the collection/delivery go as smooth as possible. A bit of a delay in collection but that was down to the company I purchased from. On the whole... See more

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Rated 5 out of 5 stars

Really easy company to deal with and priced very competitively. Cheaper than 2 other quotes I had. Customer service also great when I needed to change the dates.

Rated 5 out of 5 stars

Very good service, attentive messaging keeping us in the loop. We shift a lot of furniture and are keen to find a reliable network of couriers

Company replied

Rated 5 out of 5 stars

Reliable delivery service, provided a phone number for issues and picked up and dropped off smoothly

Rated 5 out of 5 stars

I decided to try Porta Delivery's services needing to have a new mattress taking to my daughters home an hour away. A few small hiccups were soon sorted out as soon as I called and the team that... See more

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Rated 5 out of 5 stars

Really good experience from start to finish at a very reasonable price. Great communication throughout the process and our item was delivered exactly on time. We will use Porta again!

Company replied

Rated 5 out of 5 stars

The company was very helpful and well priced for doing delivery. I would definitely recommend them very much.

Rated 5 out of 5 stars

Just had my first experience using Porta, they were a great price, really good service. Will definitely look to use them again..

Company replied

Rated 5 out of 5 stars

Trust worthy, caring and understanding how important your items are, would definitely use again, great communication throughout, 5 stars all round thank you

Rated 5 out of 5 stars

Very quick response from Porta and delivery was arranged promptly. Driver kept me updated and was very friendly. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

The guy turned up on time and was extremely helpful. The items were delivered to my son promptly afterwards. i booked the removal on the friday evening and it was done and dusted mid monday. I would... See more

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Rated 5 out of 5 stars

Absolutely fantastic service. Communication was maintained throughout and our delivery driver Izu and their helper were friendly, professional and polite. They collected and delivered 2x sofas within... See more

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Rated 5 out of 5 stars

Collection and delivery was super quick, really good service and photos sent on both collection and delivery. Really happy thank you.

Company replied

Rated 5 out of 5 stars

Great experience with Porter, delivery arranged within a couple of days with a very reliable delivery partner. Thanks for the help.

Rated 3 out of 5 stars

It was easy to set up and get the pickup and delivery sorted, but I enjured 4 changes in a week, however, the driver that eventuly did the job kept me in the loop the whole time and was very polite an... See more

Company replied

Rated 5 out of 5 stars

Good communication and let me know pick up and drop off time well in advance.

Company replied

Rated 5 out of 5 stars

Lovely experience with this service. Driver was great, and super helpful. Made our moving experience much smoother. Would 100% recommend.

Company replied

Rated 5 out of 5 stars
Verified

I was kept informed through out the whole process and the price was very reasonable. I will most definitely use again.

Company replied

Rated 5 out of 5 stars

Really professional - punctual, efficient, polite, flexible, communicative, careful, friendly. Porta is obviously an umbrella group that sources different movers for different jobs, but the people we... See more

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Rated 5 out of 5 stars

I was kept informed. The courier turned up on time and the item (a heavy desk top) was delivered a few hours later. It worked great.

Company replied

Rated 4 out of 5 stars

Easy to use online form. Driver arrived in the time window we were given and we were notified when delivery was complete

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Company details

  1. Courier and Delivery Service

Written by the company

Delivery pretty much anything from a teddy bear to a king size bed!… using our smart tech-platform we match you with drivers already en-route, so we not only reduce costs but also contribute to a greener future by lowering emissions


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Found this company on Google looking…

Found this company on Google looking for a courier, used them twice and will use them again! Efficient quick service, same day delivery of the item and good communication with the drivers they provide there numbers to contact them if anything. Definitely recommend 10/10

October 22, 2025
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Rated 5 out of 5 stars

Professional collection and delivery service.

Booked collection and delivey service from Porta for first time. Somewhat aprehensive but my concern was soon eleiviated. Excellent customer service from Bryn the driver.phoned with eta on the morning. Also contacted delivery address. Handled furniture with great care. Highly recomended and would use again.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, personable service.

When so many services are so slapdash and impersonal these days, it was so nice to have Ismail arrive promptly, with great communication, and for him to be so helpful and friendly. I was returning boxes of tiles and some of the boxes had come apart at the edges. He taped them up and took the most precarious into the front seat so he could be sure they were handed over in one piece. The return has gone smoothly and I’m getting my money back. So I really appreciated Porta’s help. I’d use them again for sure.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Porta!

Excellent Service from Porta!

I’ve used Porta several times now and have been consistently impressed with their reliability and attention to detail. Deliveries have always arrived on time and the drivers have been friendly and professional. Communication throughout the process is clear and proactive.

What really stands out is how smooth and stress-free the whole experience feels; updates are accurate, packages are handled with care, and everything arrives exactly as expected (it was reassuring to receive a message with the tracking info that also had a link to a photo of my desk that showed it had been wrapped in some sheets for protection). It’s rare to find a delivery company that’s this dependable.

Highly recommend Porta to anyone looking for a fast, efficient, and genuinely customer-focused service.

October 21, 2025
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Rated 5 out of 5 stars

Prompt, helpful and efficient delivery

The delivery team members were super prompt, on time, took good care of bringing the equipment down 3 flights and delivered it safely to me. It was also very useful to receive their contact details the day prior to coordinate with them. I’m very happy with the experience overall with Porta.

October 13, 2025
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Rated 5 out of 5 stars

Brilliant company

So easy to arrange, at fantastic prices. The collection was arranged in minutes. It was seemless, bang on time and delivery was excellent. Everything on the website works seemlessly, and made the whole process so easy. Highly Recommended. ☆☆☆☆☆

October 15, 2025
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Rated 5 out of 5 stars

What a wonderful discovery

What a wonderful discovery! Porta safely transported an eBay 'Collect Only' furniture item for me from Shropshire to Cornwall. The driver was super-efficient, friendly, and communicative at all stages, sending text and photo updates throughout. I would not hesitate to recommend Porta for an economical, first-class delivery service. Will certainly use again.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service!!!!

Brilliant service from start to finish✨I submitted my request after 7pm and received confirmation within minutes. I desperately needed something quite big and heavy collected from the South of England and delivered to Yorkshire the next day, everything was arranged so quickly and effortlessly. The items were picked up before I even woke up and delivered by a lovely driver before noon. The website was super easy to use and communication was fast and reassuring throughout. I couldn’t be happier and would highly recommend! 💫

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service . I had a mattress and bed delivered. Picked up at 330 and was delivered by 6pm. Really good Communication. I would highly recommend this courier service . I will definitely use again . Reasonably priced aswell

October 16, 2025
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Rated 4 out of 5 stars

I’d use again.

Good price for a large furniture item and good and communication from the delivery company thay it was contracted out too. Very late delivery slot though (11pm-12).

October 14, 2025
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Rated 5 out of 5 stars

Trust worthy

Trust worthy, caring and understanding how important your items are, would definitely use again, great communication throughout, 5 stars all round thank you

October 14, 2025
Unprompted review

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