Peaches Boutique Reviews 7,521

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and attentive staff, who go above and beyond to assist in finding the perfect dress for various occasions, including prom, quinceañeras, and weddings. Consumers appreciate the personalized service, with employees offering excellent suggestions and creating a fun, enjoyable environment. People highlight the organized and efficient service, noting easy website navigation, quick order processing, and fast delivery. The quality of the dresses is frequently mentioned, with reviewers expressing satisfaction with the beautiful fabrics, unique designs, and true-to-size fitting. The return and exchange process is also commended for being quick and easy.

Based on these reviews

Rated 5 out of 5 stars
Verified

Maryann really made the entire dress shopping experience so pleasant for my daughter and I. She paid close attention to the styles that we were choosing, and made recommendations based on our choice... See more

Company replied

Rated 5 out of 5 stars
Verified

Peaches always has a beautiful collection of dresses. The staff is very friendly and you receive premium service. I've purchased a dress from them multiple times and I never been disappointed. I highl... See more

Company replied

Rated 5 out of 5 stars

Peaches Boutique sets the standard for prom and special occasion shopping, with over 20,000 dresses in stock from today's top designers. From expert guidance to same day try ons, they make finding you... See more

Company replied

Rated 5 out of 5 stars
Verified

This was our first visit and it was quite the experience. Taylor was great and my daughter can't wait to return for her next event. There was a small flaw in the fabric that the team offered to fix an... See more

Company replied

Rated 4 out of 5 stars
Verified

The girl who helped us was wonderful she was patient and seemed like she was enjoying her job, not just grabbing dresses. So that was a great experience with her. Her interaction with my child was al... See more

Company replied

Rated 5 out of 5 stars
Verified

This experience and customer service was the best I have ever had. My granddaughter found a Sherri Hill dress that she loved here in GA ,but wanted to look at other places before we purchased. We we... See more

Company replied

Rated 5 out of 5 stars
Verified

Workers were very helpful with finding dresses that fit both body type and personal style. Love the system of registering so you don’t have the same dress as someone else. Overall amazing experience e... See more

Company replied

Rated 5 out of 5 stars

This boutique has some stunning pieces—beautiful fabrics, unique designs, and a cozy layout that makes browsing enjoyable. I found a gorgeous handcrafted handbag that’s now my go-to. Prices are on the... See more

Company replied

Rated 5 out of 5 stars
Verified

Peaches Boutique is absolutely amazing! I've gotten all my dresses from here – my junior prom dress, homecoming court dresses, and my senior prom dress. Every experience has been the best – super orga... See more

Company replied

Rated 5 out of 5 stars
Verified

Our experience at Peaches was stellar from start to finish. We were paired with Taylor, our sales person, and she was phenomenal. She asked all the right questions and helped make my daughter feel spe... See more

Company replied

Rated 5 out of 5 stars
Verified

We walked in a got help immediately at the end of the day. We explained we were from out of town and needed an homecoming dress. The alterations for my daughter’s dress straps were that day since we w... See more

Company replied

Rated 5 out of 5 stars
Verified

MaryAnn was very helpful! I came into Peaches Boutique with a specific dress in mind. MaryAnn asked me my price point and budget. She then picked out 3 dresses for me that were lovely! She helped to... See more

Company replied

Rated 4 out of 5 stars
Verified

Good dress choices & prices. Great service when trying on dresses. Slow service at having dress ready for pickup. Alterations- ok. Could have better communication with that.

Company replied

Rated 5 out of 5 stars
Verified

We had a wonderful experience with Peaches Boutique after a last-minute prom dress emergency. A previous order from another boutique fell through, and we were scrambling to find the same highly sought... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to navigate website, easy purchase process, quick follow through with emails, and received dress 5 days prior than promised! The dress arrived in perfect condition! My daughter was looking for th... See more

Company replied

Rated 5 out of 5 stars
Verified

Contacted this shop in relation to a much sought after dress and needed it shipped to Ireland. I didn't hold out much hope, as I had emailed many boutiques, but they told me they could have it and shi... See more

Company replied

Rated 3 out of 5 stars

They wasted no time in getting my order processed and dress out for shipping. Even after getting the dress, and it was too small, the return process was quick and easy. I got my instructions, dress sh... See more

Company replied

Rated 5 out of 5 stars
Verified

This is our second time purchasing a dress from Peaches. The first time was for a friend's quinceanera court. This time is for my daughter's homeschool prom. The quality of the dresses are unbeatable.... See more

Company replied

Rated 5 out of 5 stars
Verified

Went to Peaches for a prom dress mid February. We picked the right time because they had a great selection and each dress was available in many sizes. Like anything seasonal shop early for the best ch... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered my daughter's dress and had it express shipped. Received it with no problems on time and fits perfect and is exactly what we ordered. Thank you

Company replied

Rated 5 out of 5 stars
Verified

They wasted no time in getting my order processed and dress out for shipping. Even after getting the dress, and it was too small, the return process was quick and easy. I got my instructions, dress sh... See more

Company replied

Rated 5 out of 5 stars
Verified

The fitting person that worked with us was very attentive and paid most attention to the reaction she witnessed on my daughter's face. We ended up with a dress we had not seen on the racks that she re... See more

Company replied

Rated 5 out of 5 stars
Verified

The girl helping me (Madison) was so amazing and kind. She listened to my requests and worked with me when I described what I did vs didn’t like. On top of that, I tried new dresses on that I didn’t t... See more

Company replied

Rated 4 out of 5 stars

The peaches Boutique is one of the greatest boutique ever in the world. They have beautiful dresses which also have stunning prices affordable for anyone's economy. The gorgeous dresses are perfect an... See more

Company replied

Rated 5 out of 5 stars
Verified

Really easy to order. I loved being able to see what was in stock and how soon an item can be shipped to me. I also liked the calendar and different shipping options. I also loved the variety of in se... See more

Company replied

Rated 5 out of 5 stars
Verified

The staff was amazing and made this Grandfather comfortable and I felt my granddaughter was in capable hand. They pulled out all of the stops to find her dress and allowed me to finish the purchase... See more

Company replied

Rated 5 out of 5 stars
Verified

Gorgeous dress and exceptional quality. This is our second dress purchased at Peaches. This one was ordered online. The sizing chart was true to sizing and made it easy. Delivery was fast with uodates... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy return and exchange transaction. Customer service response was super fast both on the phone and via email.

Company replied

Rated 5 out of 5 stars
Verified

It was a great experience and all the employees kept helping me out with any dresses or questions I needed help with! The dress I ended up with is perfect and I could be happier!!

Company replied

Rated 5 out of 5 stars
Verified

It was a great experience and all the employees kept helping me out with any dresses or questions I needed help with! The dress I ended up with is perfect and I could be happier!!

Company replied

Rated 5 out of 5 stars
Verified

It was a great experience and all the employees kept helping me out with any dresses or questions I needed help with! The dress I ended up with is perfect and I could be happier!!

Company replied

Rated 3 out of 5 stars
Verified

I loved the dresses and I was in love with the dress that I got, but the prices were insane. I could’ve gotten my dress for 200 dollars cheaper from the designer website. And the woman who was helping... See more

Company replied

Rated 5 out of 5 stars
Verified

I love this boutique it is the best! Customer service and selection of gowns are amazing and organized! I am a repeat customer and will always be a loyal customer!

Company replied

Rated 5 out of 5 stars
Verified

They have amazing customer service. They allowed me to switch my dress because one of my friends had a similar one!

Company replied

Rated 5 out of 5 stars
Verified

They had a great selection to pick from. Plenty of colors and materials in a wide variety of styles and price range. The assistant that helped me try on was very nice. She brought me some dresses... See more

Company replied

Rated 5 out of 5 stars
Verified

Great place… staff so helpful. Shipped same day. Always has great selection !!!

Company replied

Rated 5 out of 5 stars
Verified

Great customer service , I Left with the perfect dress for me, my sales associate picked me the perfect gown from the back ! Great experience

Company replied

Rated 5 out of 5 stars
Verified

It was a true experience at Peaches from the great customer service to the selection of dresses. Everything all of the help we received was truly exceptional.

Company replied

Rated 5 out of 5 stars
Verified

There was a great selection of dresses to choose from and the staff were super friendly and helpful. Highly recommend

Company replied

Rated 5 out of 5 stars
Verified

Quick shipment of dress and follow up when item was shipped and received. Great customer service

Company replied

Rated 5 out of 5 stars
Verified

This was honestly the best experience. So many dresses to choose from and our stylist was great.

Company replied

Rated 5 out of 5 stars
Verified

We got my daughter's dress in less than a week! It is exactly what we wanted and expected.

Company replied

Rated 3 out of 5 stars
Verified

The dresses are beautiful but was very disappointed with our sales gal! She wasn’t getting dresses like they say they do after you pick three! I had to run around the store and find other dresses whil... See more

We perform checks on reviews


Company details

  1. #15 of 129 best companies in Women's Clothing Store
  2. #46 of 458 best companies in Clothing Store
  3. #1 of 16 best companies in Dress Store
  4. #23 of 103 best companies in Fashion Accessories Store

Written by the company

Peaches Boutique has been in Chicago for over 35 years helping people find their dream dress. We offer tons of Prom dresses that will fit your price range needs. We carry over 20,000 dresses during our peak season and feature reputable designers such as Sherri Hill, Mori Lee, Jovani and Ellie Wilde. We not only carry prom dresses but we also carry dresses that will be perfect for your Quinceanera, Sweet 16, Bat Mitzvah, Winter Formal, Homecoming, Wedding guest and many more. We have a 20,000-square-foot store that stocks over 20,000 dresses. That's right, you will not find anyone else out there that carries that much stock, especially an online retailer. We register all the dresses sold at Peaches and maintain our motto of not selling the same dress in the same color to the same event. We have nearly every prom dress in every size and color from every prominent dress designer. This is extremely important in the prom industry because it has such a short selling season. If you are in a pinch in March or April looking for the hottest-selling style, Peaches will have that gown for you because we order a huge quantity to begin with. No one wants to take a chance on ordering a dress and waiting 10 weeks to receive it! Most girls want to try their dress on and be able to take it home that same day to show off to their family and friends. At Peaches, that is exactly what you can do! Peaches is unique in that we dedicate 90% of our floor space to prom dresses. Many online stores only stock one-size samples and do not even have a brick-and-mortar, not PEACHES. We like to think of ourselves as a tremendous retail store that warehouses all styles, sizes, and colors. Whatever your event may be: Quinceneara, Sweet Sixteen, Pageant, Prom, Homecoming, Engagement, Wedding, and any other event, Peaches will have the dress of your dreams! While shopping for your perfect dress, our Peaches staff is fully trained to provide the best customer service imaginable. Our staff is fluent in Spanish and they will pamper you like a princess and make you look perfect from head to toe. At Peaches, the staff understands what styles are the most figure-flattering for your body. We carry gorgeous gowns in every size imaginable, from sizes 0-30 IN STOCK! Whether you are searching for a curve-hugging mermaid dress, an elegant A-line style, or a Cinderella-style ball gown, we'll find the perfect dress for you! We carry stunning shoes and every accessory imaginable (earrings, necklace sets, bracelets, tiaras, headbands, and much more!). We also provide alterations. The same day you purchase your dress, you can get pinned for alterations and not have to worry about finding a seamstress that you do not know and trust. Peaches knows how important prom night is for you and that is why we strive to maintain our motto of never selling the same dress in the same color to the same event.Check out our website to see the latest styles in dresses we have to offer. Thank you for choosing Peaches Boutique! #peachesboutique #prom #promdresses

Biggest Selection and Customer Service

Written by the company

We promise a once in a life time dress shopping experience
We are committed to finding you your dream dress for any event.

Satisifaction Guarantee!

Easy Returns

Not happy with your order? We offer easy returns and exchanges!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Fast shipping and pristine condition.

I called them hoping they had a specific dress in stock and they did! It shipped out the next day and it’s in perfect condition.
Will shop here again!
Staff was friendly and helpful on the phone.
They literally saved my daughter’s prom!

September 30, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Thanks so much for sharing your experience with us

Rated 5 out of 5 stars

I always find the most gorgeous dresses…

I always find the most gorgeous dresses at Peaches! The staff is so welcoming and the service feels truly premium. As a repeat customer, I can honestly say I've never had a bad experience. They come with my highest recommendation!

August 26, 2025
Unprompted review
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars

An amazing first experience

An amazing first experience! Taylor was fantastic, . Highly recommend!

August 13, 2025
Unprompted review
Peaches Boutique logo

Reply from Peaches Boutique

Thank you and we appreciate your business.

Rated 5 out of 5 stars

Happy daughter

Well organized brand, they know how to treat their women right. I'd recommend them.

I got my daughter's prom dress from here, she's very happy and beautiful. She looked so elegant, they did a very amazing job on the dress.

October 2, 2025
Unprompted review
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to share your 5 Star experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

❤️❤️❤️❤️

Ordered my daughter's dress and had it express shipped. Received it with no problems on time and fits perfect and is exactly what we ordered.
Thank you

October 1, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for your review! We appreciate your business.

Rated 5 out of 5 stars
Verified

Quick delivery

Quick delivery, perfect fit and exactly what I expected to receive.

September 18, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for your review!

Rated 5 out of 5 stars
Verified

Great experience!

This was our first time at Peaches. The staff was friendly and very helpful. Thank you! We will definitely come back 😊

September 24, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Great to hear. We appreciate your feedback. Thank you.

Rated 5 out of 5 stars
Verified

There was a great selection of dresses…

There was a great selection of dresses to choose from and the staff were super friendly and helpful. Highly recommend

September 21, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

The best store

They have amazing customer service. They allowed me to switch my dress because one of my friends had a similar one!

September 19, 2025
Peaches Boutique logo

Reply from Peaches Boutique

Thank you so much for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look