Northern Star Lending Reviews 5,614

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional customer service, highlighting the agents' professionalism, kindness, and willingness to go above and beyond. People appreciate the speed and ease of the loan process, with many noting the quick approval times and efficient resolution of any issues. The staff is described as courteous, patient, and helpful, ensuring a smooth and understandable experience for borrowers. The app is also well-regarded for its user-friendliness. However, some consumers express concerns regarding payment terms. While many acknowledge the loans can be expensive if not paid off quickly, they also recognize the value of having access to funds during emergencies. A few reviewers mentioned delays in receiving their funds and high interest rates, but they also appreciate the company's willingness to work with individuals who have less-than-perfect credit.

Based on these reviews

Rated 4 out of 5 stars

Every thing was smooth sailing a couple questions. Connected my bank saw my direct deposited. Sign paperwork and told me about how the payment plans worked. Call a head of time if I wanted to change t... See more

Company replied

Rated 4 out of 5 stars
Verified

Rep was very nice and professional and tried his hardest to get me as close to the loan amount I needed. It wasn’t the the amount but he was good going above and beyond for me.

Rated 4 out of 5 stars
Verified

I give it first a 4 star because there was a mishap on my ssn that resulted in a delay on my deposit but they rebounded and were in constant contact with me and was able to deliver my funds the next d... See more

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Rated 4 out of 5 stars

I would have given y’all five stars but it was really hard to understand the person on your end with the heavy accent

Company replied

Rated 3 out of 5 stars
Verified

While they did give me a small line of credit when other places turned me down, the interest rate on the loan (less than $500) is over $2000, so I can’t give it a higher rating. It’s almost robbery, b... See more

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Rated 3 out of 5 stars
Verified

Funding is almost certain but at a high cost. Was told the funds would be available same day but that hasn't happened. I wasn't able to get much but it's an emergency situation, however it was needed... See more

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Rated 5 out of 5 stars
Verified

Noah explained the process and the delay and then today Adam completed the process and assured me I would hear back soon which is what happened. I prefer to speak with someone and not use a chat box b... See more

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Rated 5 out of 5 stars
Verified

You guys gave me the loan that I needed when I needed it and I appreciate it so much I made all my payments on time made it back in full and I'm so grateful for it thank you.

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Rated 5 out of 5 stars

This is the first company willing to help. I spoke with a real person and not a computer, and she explained everything to me and answer all of my questions which I really appreciate.

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Rated 5 out of 5 stars

Very quick fast approval. Quick response from customer service to resolve my not being able to take phone calls and helping complete loan online due to being at work. Obviously an expensive loan if y... See more

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Rated 5 out of 5 stars
Verified

They were very helpful with getting my loan amount alittle more due to needing a reliable vehicle to get to work and transportation for my son's appointments.

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Rated 5 out of 5 stars
Verified

Need help and they were there to help me. I appreciate every little help they gave me. Thank you very much Latonia Cato-Tolliver.

Rated 5 out of 5 stars
Verified

Northern Star Lending is absolutely amazing. All their agents are fantastic and always goes above and beyond to provide excellent customer service for making every process easy and smooth. They're a... See more

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Rated 5 out of 5 stars
Verified

I could clearly understand who I was talking to over the phone. Was very customer service friendly and very respectful. I also like the fact that he was patient with me and gave me plenty of time to v... See more

Company replied

Rated 5 out of 5 stars

I just wanted to extend my deepest gratitude as I needed emergency funds to bury my husband. I had a cremation plan and scattering his ashes at sea but I learned it has to be paid in full before hi... See more

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Rated 5 out of 5 stars
Verified

So far so good! I was told I would receive my loan in my bank account today because my papers were signed yesterday but when we went to do the phone call with my bank we kept getting disconnected. So... See more

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Rated 5 out of 5 stars
Verified

Everything about this experience was amazing. I lost my car and I’m short on cash and northern star lending helped. Every the was smooth sailing, the customer service was great. The approval process w... See more

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Rated 5 out of 5 stars
Verified

I would highly recommend North Star Lending they made the process so simple and quick, who could want anything more. Amazing and courteous staff, I would highly recommend them.

Company replied

Rated 5 out of 5 stars
Verified

The loan process was very fast and quick response with if there is a loan available or not even though the loans are very expensive if they are paid off quickly it isn't that bad. They help the people... See more

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Rated 5 out of 5 stars
Verified

I need a money to get some repairs on my car immediately I had funds on the way from my job northern Star allowed me to get the cash. I needed with no hassle as long as I had a bank account and all d... See more

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Rated 5 out of 5 stars
Verified

The process was quick and easy. I had a decision made right way. Borrowing money is always expensive but if you have to, I would definitely recommend them.

Company replied

Rated 5 out of 5 stars
Verified

They were very professional and kind, they made it easy to get a little money before those last weeks before payday. This is my second time working with them Northern Star Lending is trustworthy

Company replied

Rated 5 out of 5 stars
Verified

Everyone was very helpful and made sure everything went smoothly. I will definitely be using their services again when I need to and will be recommending friends!! Thank you!!

Company replied

Rated 5 out of 5 stars
Verified

It was a quick and easy process. I was skeptical due to some of the reviews but I really needed it & my money was in my account next day. They really came through when I needed it most. After the loan... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy simple instructions that were easy to follow and funding was delivered in a day.

Rated 5 out of 5 stars
Verified

Very fast decisions very good outcome want or need extra cash i would suggest using northern star lending. I just got my money same day

Company replied

Rated 5 out of 5 stars
Verified

Awesome service internet rate is high but they are there in your need of time

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Rated 3 out of 5 stars
Verified

Very fast with getting funds so if reallgbin a bind perfect! But interest rates super high and you will be paying off a simple loan for longer then you should.

Company replied

Rated 3 out of 5 stars
Verified

Y'all said the loan would be here Monday It's Monday an it's not An now your not answering emails I'm worried Ok so the loan did appear finally I appreciate it I do but something needs to b... See more

Company replied

Rated 3 out of 5 stars

I honestly don’t know what to say I got approved yesterday it’s 2:11pm my time still haven’t received funds

Company replied

Rated 5 out of 5 stars
Verified

It was easy and simple to apply , and it didn't take long to get my loan approved and money to send to my account fast

Company replied

Rated 5 out of 5 stars
Verified

Northern Star has great customer service. They aassured my information would be safe and confidential. Northern Star was very professional and excellent with servicing me. I would surely recommend the... See more

Company replied

Rated 5 out of 5 stars
Verified

I was able to borrowmoney for an emergency which is great! the interest is high but the faster you pay it the less interest. easy to work with if you can't make a payment becauselife happens

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Rated 5 out of 5 stars
Verified

I recently worked with Northwen Lending to refinance my loan, and I couldn’t be more pleased with the entire process. Highly recommended!

Company replied

Rated 5 out of 5 stars
Verified

I just happened on a message on my phone. It directed me to the website. I applied and finished it on the phone!!!! I got it just on time. I'm in an emergency situation. I really needed this.... See more

Company replied

Rated 5 out of 5 stars
Verified

The quick and fast assistance and application helped me get what I needed when I needed it. Awesome!

Company replied

Rated 5 out of 5 stars
Verified

The agent that helped me was very pleasant and answered my questions to his best if his ability. Then asked if I had anything else to ask.

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Rated 4 out of 5 stars
Verified

The loan process was quick but the deposit of the funds has taken a long time

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Rated 5 out of 5 stars
Verified

Adam was great!! He explain me each detail. He was confident! Thank you for your support!!

Company replied

Rated 5 out of 5 stars
Verified

Thank you for helping me with extra money the person was very polite and professional

Company replied

Rated 5 out of 5 stars
Verified

I just admire the exceptional customer service not to mention the how fast and seamless the process is!

Company replied

Rated 5 out of 5 stars
Verified

I had a great Representative who explained the process clearly

Company replied

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Company details

  1. #70 of 105 best companies in Financial Institution
  2. #64 of 78 best companies in Loan Agency
  3. #189 of 248 best companies in Non-Bank Financial Service

Written by the company

Installment loans are a great alternative to payday loans because they allow you to pay a portion due each month instead of paying the entire balance on your next payday. Northern Star Lending complies with federal laws and regulations as well as the laws of the Menominee Indian Tribe of Wisconsin. This gives borrowers who may have a hard time finding loans through traditional channels the opportunity to qualify for an unsecured loan with us.

Written by the company

At Northern Star Lending, the customer is our priority! Our team is dedicated to treating each customer with the utmost respect and courtesy. Whether you are a past, current, or future customer, never hesitate to reach out to us with questions or concerns. Northern Star Lending is committed to ensuring our customers clearly understand our installment loan rates and terms. It is your right to cancel your loan. No strings attached. Cancel your loan within 24 hours after the Disbursement Date and we will set up a draft to reverse the loan proceeds.

Funding Timeframes

Loan Applications approved and processed by 12:30pm CST of any business day will be funded the same day; Loan Applications approved and processed after 12:30pm CST will be funded by the next business day.

Loan Applications approved and processed by 12:30pm CST of any business day will be funded the same day; Loan Applications approved and processed after 12:30pm CST will be funded by the next business day. Unavoidable delays that occur as a result of bank holidays, the processing schedule of your particular bank, inadvertent processing errors, “acts of God,” and/or “acts of terror” may extend the time for the deposit and may cause a change in the Disbursement Date as disclosed herein. Please note, additional incoming wire service fees may be applied by your bank. It is strongly recommended to verify if your bank will apply those fees, that your account is eligible to receive wire transfers, and when your bank will make those funds available to you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Horrible. Complete SCAM. do not share your bank information!!

The experience was not good at all. The rep that called me kept putting me on hold and pressing buttons in the middle of hold music playing.
After I was approved, signed the loan documents , I received a call from the same rep asking me to verify my information and there were some issues and they needed to verify my bank (after I already did). I was placed on hold with hold music and a minute of button noises on the phone. I just hung up the phone the next morning. I received an email stating they cannot approve me and I would need to speak with a representative ASAP to verify my bank. This whole ordeal sounds like a scam and I ended up contacting my bank and letting them know about what took place and now they’ve closed my account and advised me to get a new debit card and open up a new account because it sounds like a scam, which I have. I would NEVER recommend this company. Their BBB rating is a total crock because I’m a business owner as well and you can pay into the bureau to obtain a four star rating…

October 21, 2025
Rated 1 out of 5 stars
Verified

Received a lot of emails from company…

Received a lot of emails from company after being approved but never received funds. Following day still waiting…

October 21, 2025
Northern Star Lending logo

Reply from Northern Star Lending

We appreciate you bringing this to our attention. We're concerned to hear funds haven't arrived after the approval notification. We'll investigate the delay.

Rated 1 out of 5 stars
Verified

High interest rates

They want you to get deposited 300 fillers and with the interest you pay 2100 fillers for 300 fillers this is fraud

October 20, 2025
Northern Star Lending logo

Reply from Northern Star Lending

We appreciate you bringing this to our attention. We're concerned about your experience with the interest charges. We will review this situation thoroughly.

Rated 1 out of 5 stars

APPARENTLY THE WEBSITE IS BROKEN…

APPARENTLY THE WEBSITE IS BROKEN BECAUSE I JUST TRIED TO GET A LOAN AND IT WENT TO CONVERSATION WHICH IS NOT WHAT I WANT

October 20, 2025
Unprompted review
Northern Star Lending logo

Reply from Northern Star Lending

We appreciate you bringing this to our attention. We're sorry the website directed you to an unwanted conversation. We'll investigate this issue right away.

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