My loan process from start to finish was excellent. The communication was great with rapid response to my phone calls, text messages and/or emails. Overall it was a pleasant experience as my loan offi... See more

The loan process was one of the best and smoothest I had ever experienced. Your loan officer Benjamin Clay‑Anthony Balestra was professional, knowledgeable and a gentleman. He made this loan process... See more

The entire process was expedient, and required very little effort on our part. We were kept informed of the status frequently and projected dates were kept. Adrian is a professional, competent, and ki... See more

We love working with New Day. They always go above and beyond to ensure that you have an easy transition throughout he whole process of refinancing your home. I wouldn’t recommend anyone other than Ne... See more

My husband and I have been with new day for a few years now. Gotten lately or every time I try to get in and pay my mortgage their portal says it’s not correct information. They want you to change you... See more

I am going to start off with saying New Day is awesome. I am referring my loan officer to All friends who served. The phone calls every week with giving me check updates on the refinancing. New Day ju... See more

Nicolas was great in every aspect . Very helpful. I would have given New Day a 5 but we had some problems. Purpose of loan was to pay all our credit cards off. Normally title company does this electro... See more

I can’t say enough to express gratitude for a job well done. Everything went perfectly due to Daniel Hargardon’s personality and attention to detail. I’m sure the others on his team had some of the sa... See more

Andrew Thomas Stangroom, Account Executive MLONMLS # 2665536, Company NMLS # 1043 made my processing experience easy and straightforward with relatively low stress. I will miss my daily calls wi... See more

There was extremely tight coordination between my NewDay USA loan officer, Joe Delgado and my real estate agent, Neil Brooks. They listened to me and what I wanted and they worked hard to get me into... See more

Kyle has handled two of my home purchases and has been great to work with. He’s always prepared and communicates exceptionally. He keeps the tasks proceeding and never surprises me with issues. He ma... See more

Andrew Nelson provided me with the best possible service!! I am 73 years old, and I have bought and sold many homes over my lifetime. Moving is very stressful, but Andrew walked me through the proces... See more

In the beginnng, I did have some problems. The rep took all my info and when it came to the appraisal he said I had to be at home as the owner. So I came home from my vacation to find out he never or... See more

It was an absolute pleasure to go through this entire process with Andrew Strangroom NMLS #1043..he went above and beyond to make sure I understood every step the entire way. There wasn’t a day that I... See more

Joseph Delgado was a pleasure to work with. Himself and his team were always available to assist me throughout the loan process all the way up to the closing and provided guidance afterwards as well.... See more

Andrew Berry talked us through every step of the way. He is very knowledgeable in this area. The on line paperwork was extremely easy to follow and sign accordingly. Your Notary, Maria Resto, was... See more

Joe Delgado was a tremendous help when buying our home! If I needed anything at anytime Joe was there. He understands the stress of moving for a Veteran. He's courteous, patient and respectful and if... See more

We recently applied for and were approved for a consolidation loan. Diego Alexis Motta was our Lender Representative. Mr. Motta was very helpful in us obtaining our loan by answering our many question... See more

Awesome financial assistance However for $11,000 loan process fee 1. Do signing for close electronically on day you have termite & appraisal in hand. 2. Don't wait a few days to sche... See more

Way to many requirements and nit picking. Took way to long to close. Did not follow info on documents and many mistakes made. Closing cost is ridiculously high. Asked them to send checks to the credit... See more

Colby Joel Gardner is a BIG PLUS for NewDayUSA! He listened to what our needs and wishes were for our home from the very beginning. He patiently explained to us what was needed in the paperwork, for... See more

Shayan was the absolute best to work with through this process. He was there every step of the way. New Day is a wonderful company to work with and I would recommend them to any Veteran out there who... See more

Honestly the process was so smooth I thought it wasn't real for a split second. Ryan was a constent professional and maintained excellent communication. NewDay really has made a huge difference in our... See more

It was great to see Gabe was able to get me a better interest rate without me having to research myself

The attention that I received was amazing. I was constantly informed of the progress, and all of my questions were answered.

Brandon Conover was the consummate professional. He was more than supportive and knowledgeable in all aspects of the loan process. I would highly recommend him without reservation.

When my bank, my mortgage lender, and others couldn't figure out how to give me access to my $80k equity, NEWDAY USA made it happen!! Our car is paid off, our credit cards are paid off, and we're spe... See more

Chris was very helpful, answered promptly and/or returned calls if he happened to be busy. My problem came when “whoever” reviews the appraiser’s report didn’t flag that the water heater didn’t have... See more

Tom was very professional. He took the time to answer all of my questions. He allowed us time to refinance at our speed instead of badgering us with calls, text and emails. I have a very busy life... See more

Daniel was knowledgeable. Responded to all questions with direct and reliable information. He was available during the whole process and was able to walk me threw it.

Brandon was great, He was very professional, informative and responsive to all our questions and needs. He followed up every step of the way through this refinance process. Thank you for the great ser... See more

It met my exact needs, lower interest rate without lengthening my mortgage, my agent understood my desires and worked hard to achieve them

From initial application to closing, the experience with this company was outstanding. In less than 10 days I closed and received my funds.

Mr Andrew Berry and his staff did an excellent job, I highly recommend New Day for any veteran seeking a loan or a refinance, the process was fast and efficient, thank you for your service!

My experience with NewDay was awesome.. Especially the service I received from Joseph my NewDay loan officer..!!

It was a very good experience. Nicholas made it very easy for us and answered all of our questions

The #1 concern of ours was the vendor pay off checks received on 9/26/2025. Most were over payment to the vendors. I would have liked the extra cash in our pockets, instead of the vendor's pockets. My... See more

Could not believe how efficient and personal reactions could be done in such a short time. Great work to all involved. Thank you.

From the first call to inquire about the New Day process of assisting USA military Veterans on mortgage refinancing until the last mortgage closing I was very impressed with the expert knowledge and... See more

There willingness to go above and beyond what I have expected them to do.

Patrick was a representative and a great and respectful person who was great to work with all the way through the process.

Our experience with New Day USA has been a Blessing ! Everything went so smooth, much thanks to Joesph StanKoven, he was a great guy to work with! Now we can relax, thanks to the team at New Day US... See more

The gentleman we worked with did a great job. Helped us thru the process, kept us up to date on a regular basis. We are happy with the results.

Gabriel was very professional and friendly made me feel like I knew him all my life was a joy working with him. Thanks again. Tom

The personal that works there are very professional and knowledgeable about their jobs

Our agent Cole Byassee was EXCELLENT, knowledgeable and always available to answer any questions. Truly a professional 🙌

Lionel was outstanding. Took care of all issues I had.

Very knowledgeable staff. Sam made our experience flawless!! We