Figure Reviews 3,818

Behr was absolutely wonderful — personable, attentive, and genuinely caring. When he asked how I was doing, I gave a quick canned answer, but he stopped me and said, “No, how’s your day actually going... See more

It was truly the easiest, most EFFICIENT, process I have ever gone through! From the initial request, to the final closing. Communication and status was solid and available the entire time. I k... See more

Figure made it so easy. The audio was just a little choppy. But that’s such a minor thing compared to the entire experience. Straight-forward and easy. Thanks for making this portion so convenient.

I received a postcard in mail. Went on line and everything was so easy. Thank you for having safe, secure and easy to navigate web site. I will keep your company in mind should I need anything of thi... See more

My experience with your e-Notary face to face was very good. She was vey professional, yet very friendly too. Even though I had a a problem with the connection, she was able to get back to me with e... See more

My primary contact was Laura Torres and she was outstanding. Ms Torres was exceptionally patient and thorough. She led me through the process step by step and followed through with the appropriate do... See more

Very easy process. It seems that the system is very thorough with the property and income reviewing process which means you don't move forward with the rest of the process for nothing. Other companie... See more

quick, easy and super convenient. only qualm is with the notary. a specifc question of acknowledging and agreement that the document was read and understood. apparently you must look into the camera... See more

I currently have a loan through a competitor that I am now going to pay off with my new loan with Figure. I was very impressed the seamless process and how quickly the loan was processed

Super easy to follow from my phone. Waited in queue but was fast. eNotary contact walked through steps and all connection worked flawlessly. Thank you!

Figure has me the journey to me getting a HELOC so easy . Initially, I made the mistake of getting a home equity loan from my mortgage company but their customer service was terrible. Figure made ev... See more

I had a few problems with my phone. Everyone I had contact with were absolutely fabulous. Charles Greenaway was a trooper. Any questions and solutions were always spot on. Definitely went the extr... See more

Kiana Brown who was not my agent, did a excellent job! She basically did everything for me as far as the loan process. She took over my process that the first agent failed to do. He called in sic... See more

Speed and efficiency Figure has brought loan application, approval, verification and funding into the 21st century…. It can all be done within a couple hours in this new digital world and this compa... See more

Extremely impressed with how easy and convenient it was to get a Bitcoin backed loan. Money was in figure account almost immediately. The only downside is how long it takes to transfer to a bank accou... See more

The entire e-notary experience was very pleasant and very seamless to do. Extremely convenient, never had to leave my house and all done from the comfort of my home.

The notaries were fantastic and that part of the process was easy and quick. Uploading the ID was a bit of a nightmare. No matter how clear the ID was it kept getting kicked back. We had to have our s... See more

they should tell you that no one is allowed to be on screen with you, my co-signer went thru the process only to be told at the end he would need to call back because both of us were on screen.

Startlingly FAST! Surprisingly EASY! I became a bit confused at a few certain points in the Application process due to my particular circumstances, but ultimately it became clear to me that I had been... See more

I had trouble with my camera on my computer. I allowed access to the camera and the microphone. The notary did not have patience to let me fix the problem. She just told me to log in on my phone and a... See more

Brenda was patient and very accommodating. It took more time to get a good view of my ID, due to cellphone limitations.

It was a quick and effective experience. I was impressed that when I requested to speak with someone from lending I received a call within 5 minutes. Nice job.

The whole process was quick and easy. I was made aware of any documentation and loan status immediately. The Notary process was very simple and the Notary did a good job explaing everythin

Very easy to do and quick results. Will definitely tell friends and family about Figure

This was the best experience I have ever went through while borrowing money. I couldn't believe how quick and easy it was. You guys are on to something. A good way to do business

Very fast easy and painless process. Straightforward and right to the point no jumping through hoops.

My notary was very professional and patient. I did not feel rushed or confused. It was a pleasant experience.

When my co-signer had his notary the first girl yelled at him that our mic was working and I can't hear you" all within 10 seconds and hung up on us. Completely Rude!

The AI software used by Figure to verify ID information is challenging. The customer service reps, were very helpful throughout the process. I would recommend them to friends and family.

Well, pretty much everything was good.More than goodThe only experience I had was trying to get on because I only have one device now.It's a royal pain in my butt

Phenomenal experience. Had a small hiccup with the notary scheduling but the matter was rectified within the hour. Highly recommend as the funding/closing took less than 7 days. Impressive

Very professional, and well organized. Had all of my information ready for easy step by step verification. Well done, kudos!

The helpful notaries assisted with patience while I tried to get the technology working on my end.

It was quick and efficient. The notary was well spoken, knowledgeable and friendly.

Super simple process!!! Easy online application with a Quick closing. Simplest loan I ever applied for!!

Figure was always (M-F) available to help me with the steps. Their rates were the best that I could find. The money moved fast. I am pleased with the service.

She was helpful, thorough, and polite. It was quick, easy and convenient.

Easy application and quick approval, everything was just like I read in previous reviews and I would highly recommend them.

The application process is easy and response time of chat inquiries and e-notary is so quick. Everyone is very professional and helpful!

Too complex to upload IS Photos. Interest rate too high.

Very cordial and knowledgeable person That worked with me

It was quick and they were professional. They were also readily available.

Quick and easy. The app process was fast and the enotary was very nice and professional.

It was a straightforward and easy process that only takes a few minutes.

easy to deal with. notary was very professional

Easy to navigate through the process, completely online.

Very easy and convenient! Thank you

It was quick, easy, and painless. The staff was super friendly.

I had a great experience working with Behr Holmes in customer service . He was incredibly helpful in getting my payoff completed, and made the whole process smooth and stress-free. He was friendly, ea... See more

The entire process moved incredibly quickly—far faster than traditional lenders—and the rates were excellent. What really stood out was the cutting-edge technology: everything was intuitive, efficient... See more