Myoceans Reviews 867

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and value for money. Consumers appreciate the company's commitment to environmental responsibility, particularly the plastic-free packaging and contributions to ocean conservation. People highlight the convenience of the subscription service, which ensures they never run out of essential items and simplifies their shopping routine. The delivery service is frequently commended for its speed and reliability, with many reviewers noting prompt and efficient service. Consumers also value the ease of managing their subscriptions, with the flexibility to adjust or cancel as needed. The facilities and overall service receive positive feedback, with customers appreciating the company's mission and ethical practices.

Based on these reviews

Rated 5 out of 5 stars
Verified

I’ve bought this toilet roll a few times from my local supermarket. But found it online, direct, with a subscription you can pause, cancel etc so much cheaper. Having tried various bamboo/no bleach... See more

Company replied

Rated 5 out of 5 stars
Verified

Dare I say it, but you did what it said on the box. Effortless purchase, good communication re delivery and liked the select button for where to place it if I was out.

Company replied

Rated 5 out of 5 stars
Verified

Great product, love to be able to reduce our plastic usage, some of the profits go towards marine conservation, fair price buying in bulk and arrives quickly. Been ordering from you for years! The fra... See more

Company replied

Rated 5 out of 5 stars
Verified

A parcel was delivered to the wrong place by DPD and myoceans was able to check what had happened very quickly, send a replacement order which arrived 2 days later and assured me they would be chasing... See more

Company replied

Rated 5 out of 5 stars
Verified

Very pleasef with this product a returning customer after many years of ordering. Would highly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Very much appreciate our subscription order for toilet rolls that arrives with a heads up so adjustments can be made and comes from a sustainable source. Efficient and effective. It all works. Thank y... See more

Company replied

Rated 5 out of 5 stars
Verified

I am a long standing customer and have bought their toilet rolls for many years. They last for ages, are great quality and value for money. I am now also a huge fan of the new laundry sheets. My laund... See more

Company replied

Rated 5 out of 5 stars
Verified

Really happy with these laundry sheets. I tested a few and settled on them. They dissolve well, leave a light fresh fragrance, and are quite good at getting things clean. Laundry sheets will never r... See more

Company replied

Rated 5 out of 5 stars
Verified

Love the subscription that im able to change if I need to, then my toilet rolls turn up on time without me having to remember to re order! Great service and quality products and, im helping to keep... See more

Company replied

Rated 5 out of 5 stars
Verified

Really great quality product at a reasonable price and always arrives promptly on subscription. Easy to change dates of arrival or cancel at anytime. Would be nice to know how much is donated to prote... See more

Company replied

Rated 5 out of 5 stars
Verified

Love My Oceans, have been using it for two years now and I honestly have no complaints. Great value, great deliveries and reminders and great product. It's very soft. Much better value than other simi... See more

Company replied

Rated 5 out of 5 stars
Verified

This is an ecological toilet paper delivered to your door. I like the fact that they give to charity as part of the offer, but aren't as expensive as other products. Based in the UK their footprint fo... See more

Company replied

Rated 3 out of 5 stars
Verified

Perfectly happy with the service but do get upset with shrink flation. I happened to still have the last box hanging around and couldn’t help notice the new delivery was smaller??? I had noticed wh... See more

Company replied

Rated 3 out of 5 stars
Verified

My order arrived on the day it said it would. But it wasn't delivered to my house despite being at home in the delivery window. I had to collect from local post office. Not sure why this happened as i... See more

Company replied

Rated 5 out of 5 stars
Verified

I love these toilet rolls, so thick and soft! I love that they’re delivered so I don’t have to carry big packets from the supermarket and I have them on subscription so I never run out! But best of... See more

Company replied

Rated 5 out of 5 stars
Verified

My ocean laundry sheets dropped through the letterbox when my subscription order renewed. They are easy to use and don't leave any residue, smell great, clean well and plastic free too. Ticks every b... See more

Company replied

Rated 4 out of 5 stars
Verified

Your product is great but I could only order one item at a time. This is probably because I did not log in. (I place an order about once a year and I do not want yet another password to remember.)... See more

Company replied

Rated 5 out of 5 stars
Verified

This company is brilliant apart from all the great things they do , there always on time product is such excellent quality i can recommend it to anyone

Company replied

Rated 5 out of 5 stars
Verified

MyOceans' service is always quick and efficient, giving an exact time for next day delivery and updating me every time something changes (which is quickly!)

Company replied

Rated 5 out of 5 stars
Verified

Excellent delivery time, very quick, the product is very good value and kind to oceans. I came to you because I was recommended, when TANKI went into administration, im very happy with the price,... See more

Company replied

Rated 5 out of 5 stars
Verified

I am extremely happy with the way my ongoing subscription is ‘progressing’! It’s nice to know that I am contributing to a cause I am quite passionate about,the health of our oceans and it’s inhabitant... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery of my sample pack. This was so useful as I am sensitive to most toilet rolls. I was looking for a replacement as my previous brand is no longer sold and many brands want you to order a... See more

Company replied

Rated 5 out of 5 stars
Verified

It was delivered quickly. That is exactly what we hoped for. Outside Box undamaged. Product good and good quality.

Company replied

Rated 5 out of 5 stars
Verified

The subscription works out just right for us. The price is reasonable in comparison to other sources and I know that the company ethos and aims are worth support too.

Company replied

Rated 5 out of 5 stars
Verified

Great quality product with a great mission behind it. Really is a fantastic price and having a subscription means I don’t have to lug anything to and from the supermarket and never run out. Always a g... See more

Company replied

Rated 5 out of 5 stars
Verified

My kitchen rolls arrived as promised and I am pleased with them. I use them daily and they are strong hand large and far superior to anything I can purchase at the supermarket.

Company replied

Rated 4 out of 5 stars
Verified

Product is great, nice to use and safe for our septic tank. Customer services were helpful with ordering issue. However I have been trying unsuccessfully to establish a password for a week to secure... See more

Company replied

Rated 5 out of 5 stars
Verified

Given plenty of warning that next delivery is coming up. BUT I would like to hear more about what you are actually doing to improve the oceans.

Company replied

Rated 5 out of 5 stars
Verified

Love my Oceans subscription. I never have to worry about running out and the quality is great. The plastic free aspect of the products is in line with my own ethics and knowing that I am helping our o... See more

Company replied

Rated 4 out of 5 stars
Verified

Customer service jumped onto my email immediately despite it being early evening and dealt with the delivery issue. Shame they use DPD for delivery as their service can be shabby in the extreme

Company replied

Rated 5 out of 5 stars
Verified

Great product and having a subscription means there is always some on its way as our stocks start to run out! Fab service and great communication.

Company replied

Rated 5 out of 5 stars
Verified

Always a good service, subscription renews every couple of months. No issues.

Company replied

Rated 5 out of 5 stars
Verified

Great product with a strong ethical message to help our oceans, unbeatable price, plastic free packaging and speed of light delivery, amazing!

Company replied

Rated 5 out of 5 stars
Verified

As always, my loo rolls are great! Not a lot you can say about loo rolls, but they’re soft, thick, and I would recommend them! I love that I have them on subscription and never have to think about re... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice soft tissue with no plastic packaging. Good communication and prompt delivery. Good for your pocket and the environment and UK manufacturer. So all the things I look for.

Company replied

Rated 5 out of 5 stars
Verified

Great subscription service, easy to amend your requirements. Great quality kitchen and loo tole with no plastic wrapping. Prompt delivery service.

Company replied

Rated 5 out of 5 stars

I have used the toilet rolls, kitchen rolls for several years and last year started buying the washing sheets. I have found everything from the products ( which I consider yo be both excellent qualit... See more

Company replied

Rated 5 out of 5 stars
Verified

Super easy checkout process, quick delivery, great packaging and nice loo paper! One of the best eco loo rolls I’ve tried

Company replied

Rated 5 out of 5 stars
Verified

The product is always delivered within the times set. it is a good product and I am in favour of 25% of the profits going towards saving the oceans.

Company replied

Rated 5 out of 5 stars
Verified

Great to know we are helping the environment along with a subscription to help the purse strings

Company replied

Rated 5 out of 5 stars
Verified

Excellent service as usual. Arrived less than 24hrs after ordering. Great eco- friendly toilet paper

Company replied

Rated 5 out of 5 stars
Verified

Great toilet paper, feels like good quality and the subscription service means we never run out!

Company replied

Rated 5 out of 5 stars
Verified

Excellent and reliable service, and great product.

Company replied

Rated 4 out of 5 stars
Verified

All good. The reason I gave 4 stars because of the courier service. The previous delivery was not delivered to us by the courier service. The reason the courier people gave was we were not at home but... See more

Company replied

We perform checks on reviews


Company details

About Myoceans

Written by the company

Sustainable Home Essentials

Making waves one drop at a time.

At Oceans, we know that swapping your household brands alone won't save the world.

However, we do believe if we all take small steps to live a more sustainable lifestyle, our oceans will reap significant benefits.

That’s why we offer a range of sustainable alternatives for those everyday essentials, making it effortless for you to make a positive change without sacrificing quality or price.

Join us today, and together we’ll make an ocean of difference.

Oceans Toilet Roll

Plastic free toilet roll

Oceans Kitchen Roll

Plastic free kitchen roll

One drop alone, oceans together

Our ocean-kind products represent our commitment to creating a more sustainable world.

We believe that by taking action now, we can ensure that future generations can enjoy our planet and the beautiful wildlife that inhabits it.

When you subscribe with Oceans, you are not only getting access to top-quality, eco-friendly products, but you are also supporting the Marine Conservation Society, a registered UK charity that is working tirelessly to protect our oceans.

With every purchase you make, you contribute towards a cleaner, healthier, and more vibrant ocean ecosystem. Together, we can make waves towards a brighter future for our planet and its inhabitants.

Shop Oceans

Contact info

4.8

Excellent

TrustScore 5 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Verified

Delivered to wrong address

The first delivery was made to an unknown address. A second attempt was made, unsuccessfully and my parcel was delivered to my local co-op for me to collect. On collection I could see that the incorrect postcode was on the label. On reflection I recall difficulty entering addresses. I was asked for the delivery address but I needed to insert the billing address. More clarity on the ordering system would be helpful.
Thank you

September 20, 2025
Myoceans logo

Reply from Myoceans

Please accept my apologies for the issues reported. We will be sure to pass this on to our IT department to look into this internally. In the mean time, I hope you continue to enjoy our products.

Rated 5 out of 5 stars
Verified

Exceptional value

Exceptional value for an environmentally conscious product. Thoroughly recommend!

September 15, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 5 out of 5 stars
Verified

Very good quality

I’ve bought this toilet roll a few times from my local supermarket. But found it online, direct, with a subscription you can pause, cancel etc so much cheaper.
Having tried various bamboo/no bleach etc toilet roll-this is by far my favourite-and cheapest! Fast efficient delivery too.

August 28, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 5 out of 5 stars
Verified

No plastic

Great to know we are helping the environment along with a subscription to help the purse strings

August 24, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 5 out of 5 stars
Verified

Excellent

Excellent service as always

August 31, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 5 out of 5 stars
Verified

Great loo rolls

As always, my loo rolls are great! Not a lot you can say about loo rolls, but they’re soft, thick, and I would recommend them!
I love that I have them on subscription and never have to think about reordering. When I’m down to my last 3-4 my next box arrives. Great!

August 27, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 5 out of 5 stars
Verified

One of a kind product

Great product with a strong ethical message to help our oceans, unbeatable price, plastic free packaging and speed of light delivery, amazing!

August 19, 2025
Myoceans logo

Reply from Myoceans

Thank you for your 5* review :)

Rated 1 out of 5 stars
Verified

I was very surprised to receive a…

I was very surprised to receive a second order a few weeks after my original order. I was informed I had signed up for a subscription which I was careful when making my original order to avoid. I have confirmed through chat that any subscription has been cancelled which I trust is correct. I will not be ordering from you again. I still have the second consignment which I won't require for months if not a year.

August 10, 2025
Myoceans logo

Reply from Myoceans

Having checked our records, I can see that you set up the subscription back in February to be sent out every 6 months. You would have received a reminder email around 1 week before it was due to be sent out and I am sorry if you missed this email. Please rest assured that the subscription has now been cancelled.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look