Nicole Pilcher

Perfect visit. Polite and friendly would give him 10 stars if I could

Brilliant company. Explains everything in easy to understand English with no jargon. They explain all your options with absolutely no pressure to proceed. You can go at your own pace . I’ve been introduced to a lovely solicitor . It’s a great relief to have the pressure of a very stressful event alleviated. Thank you

Perfect day with on board dining. A walk back in time to the gentler days of travel with some of the friendliest staff and volunteers I’ve ever met. We had a lovely afternoon and will visit again

Fast delivery of my sample pack. This was so useful as I am sensitive to most toilet rolls. I was looking for a replacement as my previous brand is no longer sold and many brands want you to order a big pack from the start. I found the Oceans loo roll is soft and strong and doesn’t irritate me like other brands do. I have just placed my first order.

Would give a zero rating if I could. They have had my parcel since the 11th January. It’s been in Frankfurt since then. There is no explanation forthcoming beyond Brexit. The sender says the paperwork is correct and UPS claims it cleared customs checks 2 weeks ago. Delivery date has moved 4 times now and the parcel is still in Frankfurt. I have finally found a company that makes yodel look good! Since writing the review my parcel has finally appeared to arrive in the UK. However, since arriving there it has stayed. In Essex....no updates for expected delivery date, just a might be delayed by Brexit notice. UPS do you really think that taking from the 11th to date and no delivery is acceptable. Stop blaming BREXIT and get these parcels shifted. Is my package really in the UK or did you just update that in order to get a better review?