I have used My-Furniture several times and they are my go-to suppliers for accent chairs. A bit of an issue with communication regarding a discount, but at the end of the day I'm happy with the purcha... See more
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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.
1 Mark Street, Sandiacre, NG10 5AD, Nottingham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Very good customer service. Friendly and helpful. Would buy from them again.
Reply from My Furniture UK
I was looking for a bed and found exactly what I was looking for with help from the serving me, very friendly and helpful service.
Reply from My Furniture UK
The puffet arrived on time and the delivery went well.
The only one thing I would say is the the piece I ordered is a beige velvet. It was boxed well, however I would have preferred it if the puffet was enclosed or wrapped in some form of clear plastic bag or sheet, I was quite surprised it was not covered in this way.
Furniture like this would be better wrapped in clear plastic, as there would be no come back if it were water damaged en route.
The puffet is lovely and I am pleased with it.
Thank you
Reply from My Furniture UK
Excellent service. Very quick delivery .
Pleased with purchase. Thanks My Furniture
Reply from My Furniture UK
Great communication regarding product information and delivery. Furniture is of great quality and reasonably priced.
Reply from My Furniture UK
My second purchase from My Furniture, both excellent quality products. Helpful & friendly customer service, and rapid delivery. Thank you
Reply from My Furniture UK
Reply from My Furniture UK
I have used My-Furniture several times and they are my go-to suppliers for accent chairs. A bit of an issue with communication regarding a discount, but at the end of the day I'm happy with the purchase. I won't be doing the bedroom I bought the chair for for a few weeks
Reply from My Furniture UK
The large wall art I purchased is absolutely beautiful. The two other items were not suitable and the wall lamp wasn't as described on the website so these had to be returned. But it was £30 to return them and £10 alone to return a very lightweight wall light which didn't match the description, I thought wasn't very good service considering it wasn't the same and also I had ordered and paid for an armchair only to be told later was out of stock & discontinued, so I did order another one and thought because if6 this I wouldn't be charged the full £30 to return the 2 items. However, the items were of good quality and delivery was fast and delivery teams were very efficient. So the only reason I'm knocking some stars off is due to being charged to return an item which wasn't as described. Wall art is stunning though. But I'd recommend really doing your measurements and weights carefully before ordering as my wall light was also bigger than stated.
Reply from My Furniture UK
Great customer service and care from Chan. Bought 6 dining room chairs which are gorgeous and delivery was made within 2 days, will definitely be buying from again
Reply from My Furniture UK
Excellent throughout, had a bad experience with another online furniture company which eventually returned but my furniture were excellent throughout from order to great delivery service and well packaged sideboard. Would definitely use again.
Reply from My Furniture UK
Still not received it! I was told October 1st. I emailed for update and had no reply.
Reply from My Furniture UK
Very pleased with the quality and price of the chairs I bought. Exactly what I wanted. Arrived very promptly and were well packaged.
Reply from My Furniture UK
There was a problem with the first chair, but after a phone all a replacement was arranged, it arrived just a few days later, problem solved. So cannot fault the service and the way the problem was resolved.
Reply from My Furniture UK
Love it looks great and delivery was very good . Would buy from here again
Reply from My Furniture UK
Fabulous experience from start to finish and my mattress is an absolute dream. Customer service and delivery on point. Great all in all.
Reply from My Furniture UK
The console was easy to build; and I am a novice, the quality is very good and looks high end , very pleased with my purchase.
Reply from My Furniture UK
I love my chair!! It is stylish , solid and comfortable. Delivery was quick.
This would have been a 5 star review but for the fact that I had to chase the WhatsApp service they advertise to view their products.
Once that was arranged , after speaking to two people, all went smoothly.
I recommend this company
Reply from My Furniture UK
So quick to despatch and deliver and the chair is amazing and just what I needed …. Great experience all round
Reply from My Furniture UK
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