Upon arrival, the organization appeared somewhat disorganized: we were instructed to go to the car park, but the office was closed. After about 15 minutes, a shuttle arrived and took us to an off-s... See more
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Review summary
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Based on these reviews
Company details
Information provided by various external sources
Monzarentacar.com is a Greek Car Rental Company with over 20 years experience in rental services in Crete, Greece
Contact info
Hasn’t replied to negative reviews
If you travel with kids be aware that…
If you travel with kids be aware that the state of seats they offer to carry your children is very bad and they give you no instructions on how to assemble them and no instructions are visible at side of the seat as if is so old and dirty.
Thanks monza chania team for good…
Thanks monza chania team for good service
Good place for rent a car in Crete
Great place to rent a car in Crete
The best!!!
Thank you Chania team Mina.
Thank you Chania team Mina.
For the best and fast service
Amazing company
Amazing company! I scratched my Suzuki Swift in 2 places and was afraid that I have to pay for that. Fortunately automatic full coverage insurance close that case. I am very satisfy. No hidden costs.
Thanks Chania team
Thanks monza chania team
Very good service monza rent a car…
Very good service monza rent a car Chania
Thanks Monza rent a car chania for good…
Thanks Monza rent a car chania for good service..
Cheap but wouldn’t use again
Price and car were OK, but would never use again. Had to be driven 20 minutes to their office to collect car. Confusion over ‘confirmation’ and got a slightly different car. Unpleasant woman in charge. Insisted on payment in cash (another couple walked out when told they couldn’t pay by card). Disgusting forecourt with overflowing litter bin and dead rat.
AVOID THIS COMPANY
A rip-off, fraudulent cowboy company which charge 100's of Euros when car is returned, claiming falsely of a tiny scratch not noticed at start.
A SCAM!
Betrug
We booked a rental car with you for the period from 21 September to 4
October. According to your message, the car rental company was Wheego at
Heraklion Airport.
However, to our surprise, we were redirected to the Monza dealership. We
never wanted to and would never rent a car from Monza. As we feared, the
people at Monza made things difficult for us and ended up charging us
300 euros more. We were completely annoyed. The people at Monza laughed
and made fun of us.
So you need to let us know in advance who the car rental partner is.
We have booked many cars with you over the past ten years, in Greece,
Portugal, Turkey, etc., and have had very good experiences and been very
satisfied, until now.
As you can see from the attachments, Monza charged us €473.78 instead of
€153.78.
Monza's explanation was that my bank card was invalid.
However, you can see from the booking copy that Monza did indeed debit
my credit card. This was simply a lie and blackmail.
How can we resolve this issue? I can also engage solicitors against
Monza through my contacts in Crete. I would appreciate your response and
a resolution to this matter.
What can be done about these rip-off merchants at Monza?
I hope you understand our annoyance.
Thieves
Thieves ! Run Away ! We made a reservation through Rentalcar (Booking) and were supposed to pick up the car at their agency near the airport. When we arrived, they told us we didn't have a reservation (even though we had paid!!) and offered to rent us a car for 700 euros (a supposedly friendly price because the usual price is 800 euros). We obviously contacted Booking, who confirmed that the reservation was in progress. I hope you'll see this message before renting from their agency of thieves.
Thanks Monza chania for best service
Thanks Monza chania for best service
Thanks monza chania team the best
Thanks monza chania team the best
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