Monzarentacar Reviews 1,453

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and helpful staff, who are often mentioned for their professionalism and clear explanations of the rental process. Consumers appreciate the reasonable prices, often highlighting the value for money, especially when full insurance is included. People report that the cars are generally in excellent condition, clean, and well-maintained. Many reviewers also appreciate the convenient airport transfer service. While some consumers have mixed opinions regarding the booking process and location, the overall sentiment remains highly positive, with many expressing strong recommendations and repeat bookings.

Based on these reviews

Rated 4 out of 5 stars

Upon arrival, the organization appeared somewhat disorganized: we were instructed to go to the car park, but the office was closed. After about 15 minutes, a shuttle arrived and took us to an off-s... See more

Rated 4 out of 5 stars

They were prompt at the counter to serve us without too much excess paperwork. The car was clean and as expected. We returned it and they quickly checked over it and were satisfied and returned our de... See more

Rated 4 out of 5 stars

The best part of Monza is that they have many different locations to pick the car so it was so easy to get it! The car was new and very clean (jeep renegade) and it had good control on the roads of He... See more

Rated 4 out of 5 stars

Used them back in 2022 and again this summer. Both times cars were reliable, and prices stayed fair even in high season. Drop-off near the port was convenient.

Rated 5 out of 5 stars

Amazing company! I scratched my Suzuki Swift in 2 places and was afraid that I have to pay for that. Fortunately automatic full coverage insurance close that case. I am very satisfy. No hidden costs.... See more

Rated 5 out of 5 stars

Highly reccommend! I used this company in Chania, absolute top great service. I even had an accident in Chania (luckily minor , caused by the other drivers). Everything was sorted within the hour supe... See more

Rated 3 out of 5 stars

Had a great visit in Crete in 2024 and I also pre-booked a car with Monza, all was great. I thought I'd do the same in 2025, but they canceled my reservation with 2 days before arriving, after book... See more

Rated 5 out of 5 stars

Highly reliable car rental service. We received a small car, exactly as we had requested, which was delivered to our hotel and picked up there at the end as well. The salesperson was friendly, and eve... See more

Rated 5 out of 5 stars

Great service, polite staff, recent cars at a very fair price (no hidden costs). Do no look any further. After 2 days I noticed that I made a mistake in the returning date. I contacted the local bra... See more

Rated 5 out of 5 stars

In all my 56 years of being around this planet, I have never come across such a wonderful & truly helpful & honest car hire company. Pablos was just an absolute JOY to deal with, in fact he could not... See more

Rated 5 out of 5 stars

10/10 experience with Monza in Chania. Everything was very straight forward and the staff were excellent. The car was fantastic, in excellent condition and great value for price. Highly recommend choo... See more

Rated 5 out of 5 stars

Was back in Crete in October and the service i received from Monza was great. A nice new Citroen C3; friendly staff collecting and returning the car which is so easy when you take full insurance.... See more

Rated 5 out of 5 stars

We as a family had a 3 days great experience with MONZA in Rethimno / Crete. They were extremely flexible, and brought the car to my hotel offering a full insurance policy at a very convenient price (... See more

Rated 5 out of 5 stars

The staff at the Monza rental office in Chania were professional and very helpful. They found us the right car for our extended stay on Crete for a very nice price. Give Monza rentals a chance to impr... See more

Rated 5 out of 5 stars

Got a 6 months-old Opel Corsa with Air Play and good conditions. Easy and good process getting and returning the car. Thank to Spyros and George from OkMobility/Monza for the easy procedure. Got i... See more

Rated 5 out of 5 stars

Perfect customer service, no issues with contact or changing anything. They are super professional and very flexible with their customers. 100% would recommend! Thanks Monza Chania Team!

Rated 5 out of 5 stars

Great service I’ve rented a car for a week, and everything went so smoothly, the staff Spyros was really helpful and made it really easy and explained everything in the best smiple way, the car tha... See more

Rated 5 out of 5 stars

We booked three small cars for three family. All was good. No issues. (I recommend full insurance to avoid any problem) . No complain. I recommend you!

Rated 5 out of 5 stars

We had a good experience with Monza car rental @ Chania airport August '20; we didn't have to wait long to be served, staff were helpful, polite and efficient. The rental car was clean inside and out... See more

Rated 5 out of 5 stars

I booked twice with Monza in Chania Crete in 2020. First was for 2 weeks in September and then for a further week at the very end of the season. BOTH cars were in excellent condition... a Fiat... See more

Rated 5 out of 5 stars

Have been booking cars for holidays in Crete for many years. Began to notice that the cars I was renting were older and more tired looking than those hiring from Monza. So last year I changed to Mon... See more

Rated 5 out of 5 stars

After reading reviews we was sceptical but anyway decide to rent car from them for week and not regret decision. Car which we choose was not available and we get higher option for same price. Child se... See more

Rated 5 out of 5 stars

nice personel transfer from/to the airport (although we had to call them in order to pick us from the airport since nobody was waiting for us there) good price period: July 2019 I booked via Int... See more

Rated 5 out of 5 stars

Booked easily via ''rentcar-rhodes'' a brand new car for 7 days in August. Professional, helpful and polite personnel, logical prices with full insurance, without credit cards or ''hidden'' charges... See more

Rated 5 out of 5 stars

We rented a Hyundai in Rhodes for a very good price. The car was in perfect condition, clean and perfumed. At the return, the staff was efficient. It is also included a shuttle from / to the airport.... See more

Rated 5 out of 5 stars

We’ve arrived a week ago and booked Monza car rentals Rhodes over the german website check 24. They did not tell us that American Express wasn’t accepted so we kind of got left in the dark. But the... See more

Rated 5 out of 5 stars

We rented a car in Rhodes, really friendly and helpful staff who explained every step in detail. The car was in excellent condition. Thank you for making the start of our holiday so enjoyable 🙂

Rated 5 out of 5 stars

Rented a car from Monza at the airport, had no issues, nice people and decent cars. Prices are good even with the full insurance included (always recommend). Highly reliable

Rated 5 out of 5 stars

Friendly staff; good car and nice upgrade to a Fiat Tipo, which had lots of room and a 1.4 engine. Easy transfer and pick up in Heraklion Airport and easy returning it in Chania Airport. I'm p... See more

Rated 5 out of 5 stars

Great value and smooth experience I hired a car through Monza at a very good price and everything went smoothly. The service was reliable, especially with good communication. I opted for full insura... See more

Rated 5 out of 5 stars

Excellent car a Fiat Panda Cross for a short visit. Helpful staff at collection and when returning. Good value...I took the extra insurance for peace of mind. Left the car back just as receiv... See more

Rated 5 out of 5 stars

A perfect car rental experience. Got a car upgrade for free and a smooth return of the car. Will use Monza next time we visit Crete.

Rated 5 out of 5 stars

We used Monza several times on our trips to Grete. Highly recommend the company. Thank you Chania team

Rated 5 out of 5 stars

Monza Rent a Car is a great and very recommendable service. Just 100 m left to the Chania Airport it is easy to find. The personnel is very friendly and helpful. Handover and return was uncompl... See more

Rated 5 out of 5 stars
Verified

I recommend Monza car! We chose Fiat Panda for 9 days. The car worked flawlessly 🙂 Honest company, good contact, no hidden costs. We visited the whole of western Crete.

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Company details

  1. Car Rental Agency

Information provided by various external sources

Monzarentacar.com is a Greek Car Rental Company with over 20 years experience in rental services in Crete, Greece


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

If you travel with kids be aware that…

If you travel with kids be aware that the state of seats they offer to carry your children is very bad and they give you no instructions on how to assemble them and no instructions are visible at side of the seat as if is so old and dirty.

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing company

Amazing company! I scratched my Suzuki Swift in 2 places and was afraid that I have to pay for that. Fortunately automatic full coverage insurance close that case. I am very satisfy. No hidden costs.

October 17, 2025
Unprompted review
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Rated 2 out of 5 stars

Cheap but wouldn’t use again

Price and car were OK, but would never use again. Had to be driven 20 minutes to their office to collect car. Confusion over ‘confirmation’ and got a slightly different car. Unpleasant woman in charge. Insisted on payment in cash (another couple walked out when told they couldn’t pay by card). Disgusting forecourt with overflowing litter bin and dead rat.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

A rip-off, fraudulent cowboy company which charge 100's of Euros when car is returned, claiming falsely of a tiny scratch not noticed at start.
A SCAM!

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Betrug


We booked a rental car with you for the period from 21 September to 4
October. According to your message, the car rental company was Wheego at
Heraklion Airport.

However, to our surprise, we were redirected to the Monza dealership. We
never wanted to and would never rent a car from Monza. As we feared, the
people at Monza made things difficult for us and ended up charging us
300 euros more. We were completely annoyed. The people at Monza laughed
and made fun of us.

So you need to let us know in advance who the car rental partner is.

We have booked many cars with you over the past ten years, in Greece,
Portugal, Turkey, etc., and have had very good experiences and been very
satisfied, until now.

As you can see from the attachments, Monza charged us €473.78 instead of
€153.78.

Monza's explanation was that my bank card was invalid.

However, you can see from the booking copy that Monza did indeed debit
my credit card. This was simply a lie and blackmail.

How can we resolve this issue? I can also engage solicitors against
Monza through my contacts in Crete. I would appreciate your response and
a resolution to this matter.

What can be done about these rip-off merchants at Monza?

I hope you understand our annoyance.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves

Thieves ! Run Away ! We made a reservation through Rentalcar (Booking) and were supposed to pick up the car at their agency near the airport. When we arrived, they told us we didn't have a reservation (even though we had paid!!) and offered to rent us a car for 700 euros (a supposedly friendly price because the usual price is 800 euros). We obviously contacted Booking, who confirmed that the reservation was in progress. I hope you'll see this message before renting from their agency of thieves.

September 20, 2025
Unprompted review
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