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Rated 2 out of 5 stars
Verified

The ordering, shipping, and receiving process was easy and smooth. The shirts did not fit, whatsoever, though. I ordered an XL (as I always do for polo shirts) but the length was too long and the body... See more

Rated 5 out of 5 stars
Verified

Fantastic Shirts from Lukachari – Highly Recommend! I recently picked up a couple of shirts from Lukachari, and I have to say, I’m thoroughly impressed! The quality is outstanding, with soft, breat... See more

Rated 5 out of 5 stars
Verified

I’m so impressed with the quality of these shirts. They are really comfortable and look super flattering. I hope they come out with more colors because I’m obsessed with the way they look on my husb... See more

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Company details

  1. #220 of 453 best companies in Clothing Store

Written by the company

Lukachari is custom built for today’s ever changing lifestyle, providing customers with the tools & inspiration to explore the world around them. we put our heart and soul into providing forever travelers, break takers, and adventure seekers with new and exciting apparel to discover new horizons with.


Contact info

3.8

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Amazing Quality

I’m so impressed with the quality of these shirts. They are really comfortable and look super flattering. I hope they come out with more colors because I’m obsessed with the way they look on my husband.

The business aspect was great. They answered my question promptly and my order got delivered in a timely manner. Will definitely order again

September 9, 2024
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Rated 2 out of 5 stars
Verified

Great buying experience, but items do not fit :(

The ordering, shipping, and receiving process was easy and smooth. The shirts did not fit, whatsoever, though. I ordered an XL (as I always do for polo shirts) but the length was too long and the body fit so much tighter than expected. Returning the shirts doesn't seem viable at this point, as I would assume XXL replacements would be even longer (I am only 5'6").

May 16, 2024
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Rated 2 out of 5 stars
Verified

I’m going to exchange the items for a…

I’m going to exchange the items for a large. I put in my husband‘s measurements and it was severely off as it said to order an extra large and that is clearly not his size at 6’4” and 190 pounds. I’m hesitant about the large.

March 14, 2024
Rated 3 out of 5 stars
Verified

Improvement needed in communication…

Improvement needed in communication regarding the order. I was worried that the order was not being processed and would not be delivered on time. I had no communication from the time the order was placed until the package was delivered. Other companies leave messages as to: "Order being processed"; "Order leaving warehouse"; "Out for delivery", "Will be delivered on (DAte); Order delivered. During this hectic time of keeping track of orders made by me, those additional messages were great, and I could notify the recipient of the gift to be on the lookout for the package.
Your product is great; it is just the communication that needs to be improved.

December 15, 2023
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Reply from Lukachari

Hi Donna, Thank you for taking the time to share your feedback with us.
We appreciate your kind words about our product and are thrilled to hear that you found it great.
We sincerely apologize for any inconvenience caused by the lack of communication regarding your order.
We are committed to improving our service and ensuring a seamless experience for our customers.
We are actively working on enhancing our communication system to provide timely updates to our customers.
We hope you enjoy the holiday time with your family.
Thank you again for you honest feedback.

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Rated 1 out of 5 stars
Verified

Shirts 5 / Service 0

The shirts are a five star. Getting the correct product I ordered has been a zero star. I still do not have the color and size I ordered. I have been sent the wrong size and color twice.

November 30, 2023
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Reply from Lukachari

Hey Rob, We apologize for the mistake in size and/color that was sent to you.
This mistake happened due to the large volume of orders that were shipped out during this holiday season.
Nevertheless, this mistake shouldn’t have happened and we're terribly sorry.
We've sent you a pre-paid return label to your email in order to return the wrong item and have already sent the correct one your way.
BTW, super happy you loved the shirts ;)

Rated 1 out of 5 stars
Verified

It’s been more than two weeks and I…

It’s been more than two weeks and I haven’t received my package

December 5, 2023
Lukachari logo

Reply from Lukachari

Hey Maikel, Thank you for reaching out to us about this issue.
We're so sorry your order is delayed and will look into it ASAP.
We'll make sure to contact you now through email to update you about the order status.

Rated 1 out of 5 stars

Never shipped. No responses to emails. They do not care.

Despite their "five business day guarantee," Lukachari still lists my almost month-old order as "processing." They have not responded to any emails to the supprt -at-lukachari.com address. They have sent me two review requests to talk about how much I love the shirt I never received. Now I have to file a dispute with my credit card company. What a pain. They flood my social media accounts with ads, but are a total failure when it comes to simple customer service. They might have a great product, but they're a disaster.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars
Verified

I love these shirts!!!!!!

I love these shirts. I had bought them as a gift for my husband, but tried one on and refused to give them to him. They are stylish and crazy comfortable and really don’t get smelly. So now we are re ordering for him and also for our young adult children.

November 17, 2023
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Rated 5 out of 5 stars
Verified

If on the fence, get off it and order, you won’t regret it!!

Had hesitated on ordering and Alex reached out and asked if he could help. After a fee back and forth messages, I decided to trust what he was saying about the t-shirt so I orders a three pack. When I received them, I was truly shocked at just how soft they are. Alex did not lead me in the wrong direction. When the hoodie showed up on my radar it was no surprise that I took a look at it and wasn’t sure if it was as soft and comfortable as the shirts. Alex reached out again and after a few more back and forth messages he advised that the material was just as the t-shirt. That’s what did it for me, a hoodie for all kinds of weather that would feel so soft against my skin. I can’t wait for it to arrive. I so appreciate the great customer sevice that I received during the process of both orders. Looking forward to them coming out with a Vneck t-shirt in the future!!! If you’re at all on the fence about ordering these shirts or hoodies, jump off and order, you most definitely will not be disappointed!!!

November 13, 2023
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