Love To Swim Reviews 104

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

(Former) Employee review Wonderful swim school - I've been a swim teacher now for 11 years, and my first teaching gig was with Love To Swim. The owner Lesley was always friendly, supportive, dipl... See more

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Rated 5 out of 5 stars

After our child had a bad experience at another swim school we enrolled him in Love to Swim on the recommendation of a friend who had sent their three children their. Our child's improvement was clea... See more

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Rated 5 out of 5 stars

My two children have gained so much confidence since starting their lessons with Love to Swim. The class teachers are friendly and the progression that we have seen has been amazing! We highly recom... See more

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Rated 1 out of 5 stars

I booked a private 1-to-1 swim lesson with LoveToSwim for 9th July, which they rescheduled to 10th July at 6pm. I showed up at the agreed time and location -- no teacher arrived. I waited the full se... See more

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Company details

  1. Swimming School

Written by the company

Love to Swim is a family run swim school providing small group lessons for children and adults including female only and private lessons in East London


Contact info

4.1

Great

TrustScore 4 out of 5

104 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Highly recommended

The group size is perfect, my son is able to have the right attention and encouragement to challenge his skills

November 14, 2020
Unprompted review
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Reply from Love To Swim

Thank you for your feedback. We're glad to hear your happy with our small class sizes. We think it's important to ensure children receive individual attention during the lessons too :)

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Rated 5 out of 5 stars

Convenient location, professional coach, happy kids

My son Isaac loves swimming and he loves his coaches (Warren and Rachel) at Love to Swim (yes, he told me this after his lessons, haha...). They are professional and friendly.

During the lockdowns, we receive emails from Lesley with all the relevant updates in details which is very helpful.

The online parent portal is a useful tool to see child's progress and for booking courses.

Thank you to Lesley and her great team.

November 14, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much! It's great to hear your happy with all aspects of our swim school. We certainly do our best :)

Rated 5 out of 5 stars

LovetoSwim is amazing!

My son has been attending LovetoSwim for nearly 3 years and absolutely loves it. Jose is a fantastic teacher and has helped my son develop his confidence and love for swimming.

November 13, 2020
Unprompted review
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Reply from Love To Swim

Thank you! We'll be sure to pass your message to Jose too :)

Rated 5 out of 5 stars

Fantastic experience

i am very happy with love to swim! The instructors have been very professional and great at interacting and bonding with the children.
My daughter loves her lessons and is so much more confident in the water now!
On the admin side, communication has been clear at all times, the admins are patient and helpful.

November 13, 2020
Unprompted review
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Reply from Love To Swim

So happy hear your daughter is enjoying her lessons.. lessons should most definitely be about fun and learning :)

Rated 5 out of 5 stars

The best swim school

After numerous failed starts we found Love to Swim. My two sons are now swimming with them ages 5 and 3. They are excellent. Our instructor Laura has been so kind, supportive and motivating for my eldest who looks forward to his lessons and our youngest is missing his lessons after two wonderful weeks we went into lockdown. We can’t wait to get back in the water. Lesley has been wonderful in coordinating the lessons and I’m so happy we found them. Highly recommend.

November 13, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much for the great feedback! So glad to hear they kids are really enjoying their lessons and I'll be sure to pass on your message to Laura too :)

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Rated 5 out of 5 stars

Very friendly instructors, high recommend them, 5 stars!

My daughter has been swimming with love to swim for a few years now and she absolutely loves it. The instructors are lovely, facilitates are Covid compliant, exceptionally clean and most of all the office team are friendly and very helpful with any queries. High recommend this swimming school.

November 13, 2020
Unprompted review
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Reply from Love To Swim

That's so lovely to hear, thank you so much! We can't wait to see you again soon :)

Rated 5 out of 5 stars

Recommend to everyone

My son love the lessons, can't wait until next one.... lovely staff, amazing teachers 💖 Thank you 💖Recommend to everyone

November 13, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much... Your feedback is very much appreciated. It's always good to hear when the kids are enjoying their lessons :)

Rated 4 out of 5 stars

Love to swim

My daughter and my son had been swimming with Love to Swim for the past 4-5 years. They had built a bond with they swimming teacher Rachel.
She is so patient , kind and professional.

November 13, 2020
Unprompted review
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Reply from Love To Swim

That's really great to hear! Thank you :)

Rated 5 out of 5 stars

Great service

Great service. Easy to book, professional teachers, great venues.

November 13, 2020
Unprompted review
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Reply from Love To Swim

Thank you for your feedback :)

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Rated 5 out of 5 stars

Amazing teachers

My son absolutely loves swimming lessons with Katrina! Can't recommend them enough.

October 30, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much for your lovely feedback and support :)

Rated 5 out of 5 stars

Fantastic!

We have been using love to swim for many years and we absolutely love it. We have wonderful teacher, experienced to work with children of all ages and personalities. He knows how to work with children who might be afraid of water. Really well recommended.

October 22, 2020
Unprompted review
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Reply from Love To Swim

That's so great to hear thank you! Wishing you all the best and thank you again for all your support :)

Rated 1 out of 5 stars

Avoid

Avoid. No customer service, no chance to speak to swim instructor, pool too small, you ask a question and get kicked out of the class as response, with only partial refund. Need to go my bank to recover the remaining amount.

October 21, 2020
Unprompted review
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Reply from Love To Swim

Thank you for your feedback. Your lessons were booked during the Covid pandemic when social distancing and government guidelines were in place to protect our staff, pupils and parents. We have 4 children per class with the teacher in the water however, teachers are not permitted to have physical contact with pupils during this time. It's unfortunate that you made it clear that the lessons were not right for your daughter under the current situation and you were refunded 80% of your fees even though we have a no refund policy which you accepted at the time of booking.

Rated 5 out of 5 stars

Best Swimming School

I learned to Swim at Love to Swim school as a 'mature student' and I can't recommend it highly enough. The teachers were so patient, and kind and professional. The best in East London- no doubt!

June 25, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much for your kind words! Wishing you all the best, the Love to Swim Team :)

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Rated 5 out of 5 stars
Invited

Best swimming lesson..

Best swimming lesson..! Staffs and whole team are friendly.

June 15, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much! We really appreciate your support over the years and wish you all the best :)

Rated 5 out of 5 stars

I was very impressed by the service…

I was very impressed by the service provided by Love to Swim. The instructor was very professional and experienced & the small group classes meant he had time to focus on everyone. The classes took place in a modern pool with good changing facilities and secure lockers. It was also close to public transport for getting to and from the venue. I would highly recommend Love to Swim to anyone considering taking adult swimming lessons.

May 19, 2020
Unprompted review
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Reply from Love To Swim

Thank you so much! We so glad you enjoyed the lessons and overall experience. Wishing you all the best :)

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