Love To Swim Reviews 104

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

(Former) Employee review Wonderful swim school - I've been a swim teacher now for 11 years, and my first teaching gig was with Love To Swim. The owner Lesley was always friendly, supportive, dipl... See more

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Rated 5 out of 5 stars

After our child had a bad experience at another swim school we enrolled him in Love to Swim on the recommendation of a friend who had sent their three children their. Our child's improvement was clea... See more

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Rated 5 out of 5 stars

My two children have gained so much confidence since starting their lessons with Love to Swim. The class teachers are friendly and the progression that we have seen has been amazing! We highly recom... See more

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Rated 1 out of 5 stars

I booked a private 1-to-1 swim lesson with LoveToSwim for 9th July, which they rescheduled to 10th July at 6pm. I showed up at the agreed time and location -- no teacher arrived. I waited the full se... See more

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Company details

  1. Swimming School

Written by the company

Love to Swim is a family run swim school providing small group lessons for children and adults including female only and private lessons in East London


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4.1

Great

TrustScore 4 out of 5

104 reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Would definitely recommend!

I attend weekly lessons with Jane and she's such a great teacher! She's great at breaking down the technique, is patient, and is always happy to answer questions.

February 12, 2022
Unprompted review
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Reply from Love To Swim

Thank you so much for your feedback Benie, I'm sure Jane will be thrilled to bits!

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Rated 5 out of 5 stars

I really enjoyed my time at love to…

I really enjoyed my time at love to swim. Jane is an amazing teacher and without her patience and skills I would have learnt how to swim.
Thank you,
Neyller

February 7, 2022
Unprompted review
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Reply from Love To Swim

Thank you for your feedback Neyller, we're really pleased to hear you're now swimming!

Rated 5 out of 5 stars

THE BEST SWIM PROVIDER

My 2 boys have been swimming with Love to swim for few years. My older one is nearly 7 now and has been with them since he was 3 years old! We progressed very fast and recently got accepted to Stage 6 of local swim club. He is the youngest in a swim club.
My little one joined Love to swim when he was 3. he is nearly 4 now and can swim independently without arm bands!
All instructors are supportive and professional. Our favourite instructor is Jose! He is a star! Kids love him and he genuinely loves children!
We tried different swim providers and they are the best! All classes are well structured with clear procedures of how to progress a child to the next level. I highly highly recommend them!

November 29, 2021
Unprompted review
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Reply from Love To Swim

Thank you so much for your lovely review! We very happy to hear your oldest is now the youngest in Stage 6 at the swimming club and wish him every success :)

Rated 5 out of 5 stars

Group swimming lessons

Lesley and the team at Love to Swim were fantastic. My children loved the swimming lessons- they were fun and safe; and the organisation and communication was great.
We also saw a really supportive and inclusive attitude displayed by all the teachers and team.
Would very much recommend, especially if your child is a little anxious or has developmental differences and might find larger class sizes more challenging.

November 8, 2021
Unprompted review
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Reply from Love To Swim

Hi Adele, thank you so much for your feedback. It really does mean a lot to hear how much your children enjoyed their lessons with us. Hopefully we'll see you all again one day :)

Rated 5 out of 5 stars

Best Swimming Classes

My son who is 4 absolutely loves the lessons at the Crown Plaza with Love to Swim. The teacher Jose is excellent with the children and so enthusiastic. Delighted to see my son so happy in the water.

October 18, 2021
Unprompted review
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Reply from Love To Swim

Thank you so much for your lovely feedback.. We're really pleased to hear your little one is enjoying his lessons with Jose! All the best :)

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Rated 5 out of 5 stars

Amazing lessons

I've been having lessons with Laura at goodluck hope. I can say she really pays attention to detail and really cares about your progress. Designs exercises that are catered just for you and more than anything, she wants to see you swim. I'd 100% recommend them

October 13, 2021
Unprompted review
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Reply from Love To Swim

Thank you for your feedback, it really is appreciate. We're so glad you are enjoying the lessons at GLH and making great progress too!

Rated 5 out of 5 stars

Excellent Teaching

i would like to thanks Love to Swim and the teacher as i took my kids for the first lesson and in half an hour they got very comfortable with the teacher as he taught them. The teacher was very professional and patient with all the kids. My son can't wait for the next lesson.

October 12, 2021
Unprompted review
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Reply from Love To Swim

Thank you for your feedback.. Jose has been with us for 12 years and everyone loves him! We're looking forward to seeing you next week too!

Rated 1 out of 5 stars

Lower rating is not available otherwise…

Lower rating is not available otherwise I would have given that. There are so rigid they are not shifting my 5 yrs old class to next day as the kid have to go on school trip that to when slots are available on next day. They told me that the kid can miss his school trip but not the swimming class. Worst experience ever with them. Don't recommend them to anyone.

So according to you going on school trip is not an exceptional circumstances as they go on school trip often. Also, if any child is not well or having hospital NHS appointment is not exceptional. Can you please explain what are exceptional circumstances for a kid according to you?

October 12, 2021
Unprompted review
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Reply from Love To Swim

Thank you for your feedback. We have a no refund / no reschedule policy and this is the same for all our pupils unless there is exceptional circumstances. This information is stated upfront and you accepted these terms and conditions when you made your booking. Our policy and procedures are in place to ensure fairness and equality across our programme.

Rated 1 out of 5 stars

Not the best setting

We went to the pool at Crown Plaza and our daughter was out of the pool for literally half of the class, waiting for her turn with the teacher, shaking for being cold - and complaining about it. Not surprisingly, she fell sick the day after and two weeks after that class she still has a cough. Not sure what the point is to offer children classes, if the setting is inadequate and kids then fall sick.

Went back again and same story, even with a neoprene wetsuit. Even the teacher was shaking coming out of the water this time. The classes could be good and it is a shame they use this venue. So no, I cannot recommend.

September 26, 2021
Unprompted review
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Reply from Love To Swim

Hi there, we so sorry to hear of your daughters experience at the pool. The Crowne Plaza maintains a pool temperature of 30 degrees and an even higher air temperature. We have a maximum of 4 pupils per class for the younger children and 5 per class for the older and more able children. As per all our over feedback, the vast majority of our pupils make excellent progress and parents are very happy with the lessons. It's a shame that you have not contacted us previously or directly to resolve your concerns.

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Rated 5 out of 5 stars

Great classes for improvement

I signed up for this course to improve my front crawl. With only 4 in a class Jose was able to tutor each of us individually, and I felt at ease with the 3 other ladies. I could only attend 4 of the 5 classes but now feel a lot more confident in my stroke and the breathing. I just need to practice now! Thank you Jose!

July 23, 2021
Unprompted review
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Reply from Love To Swim

Thank you for taking the time to write a review Sue. We're really glad you benefited from the lessons and hope you find time to practice your new skills!

Rated 5 out of 5 stars

Excellent classes

Excellent classes, my girls made huge strides in a very short space of time

July 13, 2021
Unprompted review
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Reply from Love To Swim

Hi Ruth, thank you for your feedback! We're so please to hear the girls are making great progress :)

Rated 5 out of 5 stars

I had a great experience here

I had a great experience here, I loved the lessons, I'm proud of me that now I'm not afraid of water and for this I'm grateful to Jose, who is a very good teacher.

July 8, 2021
Unprompted review
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Reply from Love To Swim

Hi Andriana, thank you so much for your kind words. We're so glad you're more confident in the water and we're proud of you too :)

Rated 5 out of 5 stars

Coaches that make a difference!

Fantastic coaching team who really take care and gain the trust of the children. My son loves water but used to hate diving but after the second lesson with coach Warren he was happily diving all thanks to the trust and encouragement from the coach!
It's absolutely amazing to watch the coaches and their approach with kids. Perhaps, above all, for me as a parent something very important has been that on day one and thereafter I feel this strong sense of trust that my son is in the best hands.
A lesson that is only 30 min may seem not enough to make much of a difference, however a 30 min lesson with a coach who is excellent at what he does, who is professional as well as has an amazing approach with kids and knows how to get the best out of each kid whilst making sure it's safe, fun and exciting, is 30 min that make a world of a difference! Thank you!

July 6, 2021
Unprompted review
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Reply from Love To Swim

Thank you so much Marika, your wonderful review means a lot to us :)

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Rated 5 out of 5 stars

Adult Swimming Lessons with Jose

Every year I make it my New Year Resolution to take adult swimming lessons to learn to swim 

In 2020 I finally plucked up the courage and booked swimming Lessons with LovetoSwim

I had one to one lessons with Jose and he was kind, patient and encouraging

I had a total of 18 lessons, disrupted by covid lockdowns. When I started I could not swim and all - and now I have the skills and confidence to manage a few lengths at London Fields 50m Lido. I am very grateful to Jose and the LovetoSwim team for helping me achieve this lifelong goal. 

I have taken a summer break to try some swimming on my own but look forward to returning again!

June 15, 2021
Unprompted review
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Reply from Love To Swim

That's wonderful news, thank you so much for sharing your success! We're so glad to have helped you acheive your goals :)

Rated 5 out of 5 stars

Amazing classes!

Amazing classes!! class and tutor ratio really helps each child get the support and attention needed, the tutors are really really experienced and great especially Jose! I have had a great experience with this company and everyone so far, whether that be the tutors or Lesley and admin staff! I am sure my daughter’s swimming will grow from strength to strength until she is a super confident swimmer, (we are still in the early stages as due to Covid and not swimming for over a year my daughter is having to regain her confidence in the water) thank you to the whole team, highly recommend!!

May 17, 2021
Unprompted review
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Reply from Love To Swim

Thank you so much Humara, we really appreciate your kind words and hope your daughter continues to make great progress and enjoy her swimming :)

Rated 5 out of 5 stars

Really pleased with our experience

Really pleased with our experience so far with Love to Swim. Excellent lessons that my little one enjoys and always leaves happy and excited. Can see the progress week on week. Can't wait to get back to regular lessons.

November 17, 2020
Unprompted review
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Reply from Love To Swim

Thank you for sharing.. We love to hear how well the children are progressing and can't wait to get back in the pool once restriction are lifted :)

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Rated 5 out of 5 stars

My daughter attends swimming class…

My daughter attends swimming class every Monday and she absolutely loves it! Gets so excited when she knows we are going and is doing so well with her progress. Will continue to use love to swim as we both love it so much.

November 16, 2020
Unprompted review
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Reply from Love To Swim

That's so nice to hear... Thank you for sharing :)

Rated 5 out of 5 stars

Highly recommended

Our son enjoys swimming lessons very much.
He has made a fantastic progress since he joined the classes. Swimming instructors are really great too.

November 14, 2020
Unprompted review
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Reply from Love To Swim

We're so glad to hear how well your son is progressing.. Thank you so much for sharing your experience :)

Rated 5 out of 5 stars

A wonderful experience for a reluctant swimmer

A wonderful teaching experience for my daughter. She is not a natural swimmer and really thrives on the close personal attention that she can get in a small beginner class. It's been a real joy watching my daughter transform from someone who dreaded swimming classes at the larger pools, to now begging for lockdown to end so she can go back to her class with Jose. I am really glad I decided to switch her to this swimming school, it is worth every penny (and more!)

November 14, 2020
Unprompted review
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Reply from Love To Swim

What lovely feedback, thank you! We're so pleased your daughter is enjoying her lessons and settling in nicely. Jose has been with us since we started 10 years ago and has a great way with the children :)

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