Licenses Direct 

I should have checked Trustpilot prior to my Oct. 12 order from Licenses Direct for MSOffice Pro 2019 ($34.99). I previously ordered that software package from Licenses Direct in April 2020, and received prompt email support at that time to help me overcome some download glitches.

This time, however, the download link sent by Licenses Direct immediately triggered Windows Defender "severe" virus threat warnings that prevented the download no matter what I did. My OS is Windows 10 Pro, same as for the April 2020 successful download on a different PC.

The current integrity of Licenses Direct was further cast in doubt this time when they repeatedly failed to respond to any of my emails, including those requesting a refund. They were quick to immediately charge my credit card on Oct. 12, so they're capable of acting quickly when it benefits them. I've referred the charges for dispute resolution through my financial institution.

Windows Defender and Security suite is not the problem, because the same software was purchased (from Brytesoft) and successfully downloaded today on the same PC.

Greg Pape
San Antonio, Texas

I purchased a product which was sent within the time scale however it did not work I have tried contacting Licences Direct for guidance but have not had a response I have also requested my money again still no response I’m not impressed

Purchased office 2019 for 5 computers. First download worked no problem but when I tried to download to second unit came up with cannot find page error 404.
Have sent 6 emails and tried to phone but no response.
Am going to report to Trading Standard if no response in next 2 days.

SCAM - do not use this company. Thought I was buying a licence for MS Office but code does not work and no response on their mobile phone number or to emails.
Company is owned by a 21 year old Romanian called Cosmin Aurel Savenco and it was only set up in August 2019. He has been reported for theft and wrongful trading as a result of this transaction.
Also their address at Kemp House, City Road in London is just a serviced office with thousands of companies registered there.

I have installed and it works ok. I could not install the portuguese language yet. The english version works quite well.

It was easy to order and install and is great value.

Paid for Windows software. Never received the product or product code. Cannot get hold of anyone in the company via chat, email or phone. Completely fraudulent website. They had the cheek t email me and ask for a review on their service and products!

as others have said these are scammers
office 2019 pro links do not work and key is worthless without a useable image. download does not work, no refund option, no contact, phone number invalid, chat always unattended.
lessons learned "DO NOT USE"
try cd key instead at least they will refund and communicate with there clients

Ditto, purchased 5 license pack for $99.00 and key does not work. Attempted contact and no reply. THIS
IS A SCAM!!! DO NOT BUY!!!

I have left 1 star as unable to leave zero.
Before lockdown I purchased 5x Office 2019, the payment has been taken and nothing supplied. I have tried to deal with this directly but get no reply so they leave me no option than to try and warn others

I would recommend License Direct, I downloaded the link and after a couple of hiccups (you have to adhere strictly to their guidlines) I successfully installed Microsfot Office 2019 on my computer and have been using it since.

DO NOT BUY FROM THIS COMPANY.
I bought Microsoft Office Pro. on line.
As I was downloading my Norton 360 kicked in and eliminated the download indicating it would harm my computer.
Requested return on money in accordance with Trade Descriptions and sale of goods act. No reply.
Am having to complain to Bank seeking to recover money.

I purchased Office 2019 Professional Plus for 5 users on this site and have only been able to install the software on 2 PCs. When I contact them using their online chat or message facility on their website, they never respond, and they never have anyone to answer the call either. Don't buy from this company.

Do not buy, it is a Scam. On 16th Sept I purchased Office 2019 Professional Plus. The price seemed too good to be true, it was. I received an email with with a License Key, a Link to perform the download and Instructions of how to proceed. Note, the first instruction is to uninstall Office 2010! The link doesn't work so tried other Microsoft download sites but all came up with Error code "Token not found" Tried to contact the company by their "Chat", Phone and Email. Nobody is available on "Chat" or the phone and there is no reply to messages. Spoke to a professional who believes anything using the google drive downloader is suspect. Luckily I was able to reinstall Office 2010 from my disc and will now buy at the proper price from a well known reputable company.
29th Sept 2020. After reporting to Norton yesterday they notified me that company has been reevaluated. See their safeweb. Entry now with pink background and exclamation mark in a red blob at the side. Result!

I had to put one star on here in order to write a review but this company does not deserve any stars! This a con please do not buy from this company. I purchased a bundle of 5 x License keys to which none are working. I have tried emailing, Calling and their website "Live" chat which again does not seem to work! I have reported this company to Trading Standards as I think it's disgusting to con people out of money, how they can still be trading is minf blowing! Absolutly vile!

the product key they sent me last week does not work
and i have emailed them few times no response very sad another con artist operating in these tough times.

Shocking! DO NOT BUY FROM THIS COMPANY. Download that I purchased did not work. Have tried to contact company via many means - no response.Waste of money. Shame on you Licences Direct.

RIP OFF
I purchased Office 19 last week and received the download as promised, unfortunately it didn't work.
I have tried contacting the company numerous times via replying to e-mail/direct e-mail/ online chat and by phone, without any reply.

Waited ages for product code for Office 2019 which, after many complaints, was sent but only gave me 1 out 7 programmes that worked.
Raised the problem but have not received a response. Will raise this with the Fraud Office if I don't hear from the supplier