I rarely write reviews, but this experience compels me to warn other customers. In short: this shop is a scam. The product quality is extremely poor, so much so that even if you only need somethi... See more
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BE CAREFUL: The products are not bad but if you need to return them for any reason, they make it so difficult, most people would just not bother. Shameful! I would avoid this company completely
Company replied
This men’s fashion store has become my go-to for all things stylish. Their collection is a perfect blend of modern trends and timeless classics. I was particularly impressed with their range of suits... See more
I was a little nervous about ordering online, but the sizing guide was accurate. The clothes fit me perfectly and the material feels nice on the skin. I’ll definitely order again.
Company replied
Company details
Written by the company
Incerunmen is a website with professional designers. Our team of desingers identify all the latest fashion trends each month and examine every detail of product to ensure the quality and comfort of the product.
Contact info
Room 38, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T. Hong Kong, 999077, N.T. Fotan, Shatin, Hong Kong
- service@incerunmen.com
- incerunmen.com
3.7
Average
143 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
BE CAREFUL - SCAM
I rarely write reviews, but this experience compels me to warn other customers.
In short: this shop is a scam. The product quality is extremely poor, so much so that even if you only need something for one or two uses, it is still not worth the money.
What makes matters worse is their return policy. On their website, they explicitly advertise free returns for dissatisfaction. However, once you try to initiate the process, it becomes clear they have no intention of honoring it. After responding to the first email, they simply stop replying and make it impossible to complete the return.
September 16, 2025
Unprompted review
Reply from incerunmen.com
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we take these concerns very seriously.
However, we’re unable to locate any order under your name or the details provided here. To assist you properly, we kindly ask you to reach out to our support team at service@incerunmen.com with your order number or purchase details.
We value every customer’s experience and would like the opportunity to look into this further and offer a proper solution.
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Buyer beware
Buyer beware! Material thin as paper. Hospital gown has more thickness. Coat doesn’t look anything like the original photos.
September 12, 2025
Unprompted review
Reply from incerunmen.com
We’re sorry to hear that the product didn’t meet your expectations. We take product quality and customer feedback very seriously.
Unfortunately, we can’t find an order that matches this review. Please contact us at service@incerunmen.com with your order number or any relevant information, and we’ll do our best to assist you as quickly as possible.
Your feedback helps us improve and ensure a better shopping experience for all customers.
CONSIDER CAREFULLY BEFORE YOU BUY
BE CAREFUL: The products are not bad but if you need to return them for any reason, they make it so difficult, most people would just not bother. Shameful! I would avoid this company completely
September 17, 2025
Unprompted review
Reply from incerunmen.com
Hi dear customer,
Thank you for taking the time to share your feedback. We’re glad to hear that you were satisfied with the products, but we’re truly sorry that the return process caused you frustration.
Making returns easier is something we’re actively working on, and your experience shows us we still have room to improve. We never want our customers to feel discouraged when they need support.
Could you please reach out to us at service@incerunmen.com? We’d like to look into your specific case and make things right for you.
Thank you again for helping us improve—we take your comments very seriously.
Best regards,
Customer Service Team
Incerunmen.com
Perfect Fit, True to Size
I was a little nervous about ordering online, but the sizing guide was accurate. The clothes fit me perfectly and the material feels nice on the skin. I’ll definitely order again.
July 24, 2025
Unprompted review
Reply from incerunmen.com
We completely understand the nerves of ordering online, and we’re so glad the sizing guide helped you feel confident 🌟. Hearing that the fit and material worked perfectly makes our day! Can’t wait to see you back for your next order 💖.
Fast Delivery & Great Service
The shipping was much faster than I expected. My order arrived in just a few days and the customer service was quick to respond when I had a question. Really appreciate the smooth experience.
July 9, 2025
Unprompted review
Reply from incerunmen.com
So happy to hear your order arrived quicker than expected 🚀. Our team always strives to provide fast service and timely support, and it’s wonderful to know that came through. Thank you for trusting us—we look forward to serving you again soon 🙌.
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This is a scam
This is a scam! Horrible quality, and 3 months for delivery! Garbage quality from China, i am ashamed event to put it on my body. Straight to the trash bin, what a waste of money.
June 3, 2025
Unprompted review
Reply from incerunmen.com
Hi Karlo,
We’re truly sorry to read your experience described here, but we couldn’t locate any order under your name. Our brand is committed to delivering quality products and reliable service, and this review does not reflect the standard we aim for.
We’d love to assist you directly—could you please contact us at service@incerunmen.com with your order number or purchase details? That way we can look into this properly and resolve it for you.
Thank you for giving us the chance to make this right.
Best regards,
Customer Service Team
Incerunmen.com
Return policy is a lue
They say they have an unconditional return policy. I order something is size small. It is a very large small and fits very baggy. It has not been worn but they refuse to take the return. Very frustrating. Do not order from this Chinese company. They are liars and crooks. You will be left disappointed and unavailable to get at refund.
August 17, 2025
Unprompted review
Reply from incerunmen.com
Hi, Dear Customer,
We’re truly sorry for the frustration this has caused 🙏.
Our return policy requires customers to cover the shipping fee for returns due to personal reasons such as size preference, and we always provide a detailed size chart on the products' page to help with selection.
That said, we understand your disappointment and have already offered a partial refund as a gesture of goodwill 💖. Your feedback matters, and we’ll keep working to improve our sizing guidance and customer experience.
If you still have any questions, please feel free to contact us: service@incerunmen.com
Best regards,
Customer Service Team
Incerunmen.com
Responsive Customer Support
I had a sizing issue and reached out. The team responded within 24 hours and helped me exchange it without any hassle. Super impressed with the service.
July 6, 2025
Unprompted review
Reply from incerunmen.com
Thank you so much for your kind words! 😊 We’re so glad we could help you with the exchange quickly and smoothly. Your satisfaction means the world to us 💛✨.
Repeat Customer, Still Happy
This is my third time ordering and the consistency is amazing. Fast shipping, quality pieces, and accurate sizing.
June 18, 2025
Unprompted review
Reply from incerunmen.com
We’re beyond happy to have you back for a third time! 🙌💖 Thank you for trusting us and loving our quality & service. Can’t wait to see you again for order number four! 🚀💎
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Details Matter — This Brand Gets It
The stitching and little details in the shirt I bought are what set it apart. It’s clear there’s thought put into the design.
July 16, 2025
Unprompted review
Reply from incerunmen.com
We’re so happy you noticed the little details ✨. Every design is made with care and passion, and your feedback means the world to us. Thank you for sharing!
Stylish Look
Got compliments the first time I wore it. Looks even better in person.
July 5, 2025
Unprompted review
Reply from incerunmen.com
Love this! We’re so glad your new piece got you compliments right away. Thank you for your kind words—there’s nothing better than feeling confident in what you wear.
Reply from incerunmen.com
We’re so happy to have you as a returning customer! Thank you for your continued trust and support—we’ll keep doing our best to bring you styles you love.
Easy Checkout
Website is fast and simple to use. Good experience overall.
July 3, 2025
Unprompted review
Reply from incerunmen.com
Thank you for the kind words! We’re thrilled to hear your shopping experience went smoothly. We’ll keep working to make things even better!
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Genuine scam
Genuine scam. With the higher price point you come to assume some higher quality. It was the lowest, temu quality clothing I have ever seen. Legit, don't fall for it.
July 29, 2025
Unprompted review
Reply from incerunmen.com
Hi Jon,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your thoughts. However, we take claims like this very seriously and respectfully disagree with the description provided.
Our products are designed with care, and we conduct strict quality control checks before shipping. We are also committed to transparency, and all product details are clearly listed on our website.
If you believe you received a defective or incorrect item, we encourage you to contact our customer service team with your order number and photos so we can investigate and resolve the matter properly. Our email: service@incerunmen.com
We’re always working to improve, and we value honest, constructive feedback. If this is a genuine order experience, we’d love the opportunity to make it right.
Best regards,
Customer Service Team
Incerunmen.com
Reply from incerunmen.com
We're so happy to hear that our product exceeded your expectations! Thank you for your support—it truly means a lot to us. 🙌
I am so impressed by this brand
Versatile piece that matches with many outfits.
July 6, 2025
Unprompted review
Reply from incerunmen.com
Thank you for the great feedback! We're glad you’re enjoying the versatility—our goal is to offer pieces that work for every occasion. 😊
Reply from incerunmen.com
Thanks for giving us a try, and we truly appreciate your fair review. We're glad the refund process went smoothly—your satisfaction remains our priority. 💬
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Trendy & Comfortable
Got a pleated shirt—super trendy and surprisingly comfortable. Not just for the ‘gram, it’s actually wearable for daily life too.
June 19, 2025
Unprompted review
Reply from incerunmen.com
Love this! Thank you for recognizing both the style and comfort—we design with everyday wear in mind. Enjoy your pleated shirt! 👕✨
Reply from incerunmen.com
Thank you! We’re excited to be part of your bold and stylish wardrobe. Looking forward to having you back soon! 🔥
Reply from incerunmen.com
We truly appreciate your kind words! Making quality fashion accessible is exactly what we aim for—thanks for noticing. 💫
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