Hola VPN Reviews 1,315

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Hola VPN logs your browsing activity and originating IP address, along with dozens of other data types. It openly shares user information with other companies, and has also been caught stealing user b... See more

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Rated 5 out of 5 stars

I am proud of the owners of Hola for creating this wonderful unobtrusive product that works silently at the background. I have used it for over a year but recently uninstalled it. I forgot all about i... See more

Rated 5 out of 5 stars

finally, a way to use Pinterest at school. It was blocked, for obvious reasons by the new admin, and I need it for my early childhood education class because I need ideas for what to do for my student... See more

Rated 5 out of 5 stars

Better than NordVPN! I tried using NordVPN to redeem a region locked redemption code on xbox. NordVPN showed my IP in Turkey, but for some reason wouldn't let me redeem successfully as it still though... See more

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Company details

  1. VPN Service

Written by the company

Our goal is to make the Internet faster and fully accessible to everyone. Install Hola on your PC, phone or tablet to make your Internet faster, reduce data costs, and have unlimited access to information that is otherwise not available in your country, while protecting your online privacy. Hola works by sharing the idle resources of its users for the benefit of all.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

WOW..

WOW... So Many Countys/Server for free choice!!! "Tina Turner would have sung Simply the Best...! :-)

Really good work. i hope it stays this way.

THX

October 30, 2025
Unprompted review
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Reply from Hola VPN

Hey, awesome to hear you're having a great experience with Hola! Thanks for sharing!

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Rated 5 out of 5 stars

Excellent

Excellent! Works very well.

September 28, 2025
Unprompted review
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Reply from Hola VPN

Hey, thanks for the positive feedback! We're glad you're enjoying Hola!

Rated 5 out of 5 stars

Hola is Number One

I've used Hola for years now with next to nil issues. I had one recently where I couldn't get a site to play my program.

I wrote and told them and there was an email in my inbox overnight. Hola said they'd fixed it.
I logged in tonight and Yay I'm in.
So what I'm saying is you can trust Hola to get you through to watch the shows or TV channels you enjoy.

August 16, 2025
Unprompted review
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Reply from Hola VPN

Hello! We truly appreciate your wonderful feedback and are thrilled to hear about your positive experience with Hola. Your continued support is invaluable to us.

Thank you for trusting us, and we’re committed to providing you with a smooth and enjoyable experience!

Rated 5 out of 5 stars

niceeeee

Niceeee Application

August 14, 2025
Unprompted review
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Reply from Hola VPN

Hey, awesome to hear you're having a great experience with Hola! Thanks for sharing!

Rated 1 out of 5 stars

Beware of Hola VPN – Major Privacy Concerns!

I used Hola VPN for a while, thinking it was a simple and free way to browse safely. But after digging into how it actually works, I realized it's one of the worst VPNs out there in terms of privacy.

Hola doesn’t function like a normal VPN. Instead of using real servers, it routes your internet traffic through other users' devices, and other people's traffic can run through yours too. That means your IP address could be used by strangers to access anything online—including things you wouldn’t want to be connected to. That’s a massive red flag.

They also log user data, and in the past, they’ve been caught selling user bandwidth through a separate company (Luminati, now called Bright Data). So basically, while you think you’re getting a “free VPN,” you’re actually the product being sold.

I immediately uninstalled Hola and switched to something way more trustworthy. If you care at all about your privacy, avoid Hola VPN at all costs. There are much better free or cheap options like Mullvad, Proton VPN, Windscribe, or Surfshark.

July 18, 2025
Unprompted review
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Reply from Hola VPN

Hi there, thank you for sharing your concerns — we genuinely appreciate your feedback.

At Hola, your privacy and security are our top priorities. We operate in full compliance with strict standards, including those set by AppEsteem, an independent organization that certifies trustworthy apps. You can find out more about why Hola is a trusted service here:
https://support.hola.org/en/articles/9636397-why-should-i-trust-hola

We also encourage you to review our Privacy Policy, which provides a transparent breakdown of how we collect, use, and protect user data:
https://hola.org/legal/privacy

Regarding your concern about network usage: Hola uses a unique peer-to-peer model to offer access where many traditional VPNs fall short. This is a key part of what makes Hola different and effective. That said, only users of our full VPN service who have explicitly opted in become part of the peer network. Users of our browser extensions (Chrome, Opera, Edge) do not participate in the peer-to-peer network, but still benefit from the technology.

Even for opted-in users, peer-to-peer routing is limited, secure, and carefully managed. It is only used to handle traffic to specific, pre-approved websites. You can read more about how our network works here:
https://support.hola.org/en/collections/9935345-faq

If anything remains unclear or if you'd like to discuss your concerns further, we’re always here to help. Please feel free to reach out directly through our support page:
https://hola.org/premium_support

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Rated 5 out of 5 stars

I have used Hola for a few years now

I have used Hola for a few years now. I have very limited TV where I live so VPN is essential. I have found the help given to me by Hola invaluable. I am not at all technical so I do need a lot of guidance. This I have always received,

July 9, 2025
Unprompted review
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Reply from Hola VPN

Hi, thank you so much for your kind words and for being with us over the years! We're genuinely glad to hear that Hola has been helpful for you and that our support team was there when you needed it. Your continued support truly means a lot to us. We're always working hard to improve and provide the best service possible.

Rated 5 out of 5 stars

We are using HOLA for many years by…

We are using HOLA for many years by now.
The most impressive is theyr fast, friendly and professional service. That makes HOLA outstanding!

April 13, 2025
Unprompted review
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Reply from Hola VPN

Hi! Thanks so much for your kind words and for being with us for so many years! We're thrilled to hear that our service stands out to you. We truly appreciate your support!

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Rated 5 out of 5 stars

good but too short

March 26, 2025
Unprompted review
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Reply from Hola VPN

Hi! Thank you for your feedback. We're glad you're enjoying Hola! At Hola, our mission is to make internet content accessible to everyone around the world. While we do offer a free option, certain limitations are necessary to maintain this service. You can still enjoy Hola without a subscription, but please keep in mind that there may be some restrictions. We truly appreciate your support and hope you continue to have a great experience with Hola.

Rated 1 out of 5 stars

Avoid at all cost, fruad.

Order number D01-6969804-9544607
Purchased a subscription, still waiting for that to become active. Emailed. No responses.
Update: after showing them proof of purchase, they have told us we don't have an account and no purchase was made by ourselves. So we've begun a fraud case with our bank as they are just saying you have no account that isn't with us. Errm. The evidence shows it's your company and it was ordered via the app on the firestick. Avoid at all costs.
It also has a pop up that comes up to say it's logging all your browser history and data.pretty sure that breaking GDPR.
Refused a refund as no account apparently so had to chareback via my bank. Do not use.

March 21, 2025
Unprompted review
Hola VPN logo

Reply from Hola VPN

Hi! We're very sorry to hear about your experience and understand how frustrating this must be. We are fully committed to resolving this issue as quickly as possible.
Please reach out to me directly at holasupport@hola.org (and ask for Andrii) with the original invoice of your purchase from Amazon, and I will prioritize your case.
Thank you for your feedback and we appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Service ++

Not only is the service great (which it is), the customer service is really what puts Hola over the top for me. In the many years I've been a customer, only one or two times have I needed their help, but when that's happened it is a dream. So helpful and efficient. Just what you want when there's a tech or money issue. Thanks Hola!

March 14, 2025
Unprompted review
Hola VPN logo

Reply from Hola VPN

Hello Angela, thank you so much for your wonderful review! We're thrilled to hear that you've had a positive experience with both our service and customer support. Providing helpful and efficient assistance is our top priority, and it means a lot to know that we've been able to meet your expectations.

Rated 5 out of 5 stars

amazing and free

there were a lot of countries to choose from

January 9, 2025
Unprompted review
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Reply from Hola VPN

Hi, Thank you for your kind words! We're glad you're enjoying Hola and the wide selection of countries available. If you ever need any assistance or have feedback, feel free to reach out to us at hola.org/premium_support.

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Rated 1 out of 5 stars

I got scammed

I got scammed I bought the premium subscription and they didn't give me the subscription and I sent an email but they haven't given me an answer yet my order number is 251152558 I hope they can help me

March 7, 2025
Unprompted review
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Reply from Hola VPN

Hi Cristian, thank you for your feedback, and we're sorry to hear about your experience. According to our records, we received your inquiry through our support portal and have successfully resolved the issue with your account.
If you have any further questions, please feel free to reach out to us again—we'll be happy to assist you.

Rated 5 out of 5 stars

it works

set it to Chile, it works

February 24, 2025
Unprompted review
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Reply from Hola VPN

Thank you for your feedback! We're happy to hear that the Chile location is working well for you. We truly appreciate you taking the time to share your experience with us!

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Rated 1 out of 5 stars

This company misuses user data!

This company misuses user data! Do not ever use it, unless your privacy to be gone, and using the application, you also could be on someone else's IP, and others are using yours. An unprotected proxy with hardly any encryption.

Edit: 1. No, you don't take privacy seriously, 2. You have been caught selling user bandwidth in the past, 3. Don't use it.

February 14, 2025
Unprompted review
Hola VPN logo

Reply from Hola VPN

Hi! Thank you for expressing your concerns.
At Hola, we take privacy and security very seriously and adhere to strict guidelines set by AppEsteem. You can learn more about why Hola is a trusted service by visiting this page: https://support.hola.org/en/articles/9636397-why-should-i-trust-hola .

Additionally, our Privacy Policy provides a detailed overview of how we collect and manage customer data: https://hola.org/legal/privacy .

If you have any further questions or feel that our policy lacks clarity, please don’t hesitate to reach out to us at https://hola.org/premium_support . We’re here to help!

Rated 5 out of 5 stars

Happy with the service

Worked really well and customer service was great. One of the few companies that allow subscription refund when you forgot to cancel your plan.

February 10, 2025
Unprompted review
Hola VPN logo

Reply from Hola VPN

Thank you for your feedback! We truly appreciate you taking the time to share it with us.

Rated 5 out of 5 stars

browsing has been easier

browsing has been easier

November 13, 2024
Unprompted review
Hola VPN logo

Reply from Hola VPN

Hi Abenezer! Thank you for your feedback. We're delighted to hear that Hola has made your browsing experience easier! Let us know if there’s anything else we can do to improve your experience.

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