Avoid at all cost, fruad.
Order number D01-6969804-9544607
Purchased a subscription, still waiting for that to become active. Emailed. No responses.
Update: after showing them proof of purchase, they have told us we don't have an account and no purchase was made by ourselves. So we've begun a fraud case with our bank as they are just saying you have no account that isn't with us. Errm. The evidence shows it's your company and it was ordered via the app on the firestick. Avoid at all costs.
It also has a pop up that comes up to say it's logging all your browser history and data.pretty sure that breaking GDPR.
Refused a refund as no account apparently so had to chareback via my bank. Do not use.
Reply from Hola VPN
Hi! We're very sorry to hear about your experience and understand how frustrating this must be. We are fully committed to resolving this issue as quickly as possible.
Please reach out to me directly at holasupport@hola.org (and ask for Andrii) with the original invoice of your purchase from Amazon, and I will prioritize your case.
Thank you for your feedback and we appreciate the opportunity to make things right.