Angela

Not only is the service great (which it is), the customer service is really what puts Hola over the top for me. In the many years I've been a customer, only one or two times have I needed their help, but when that's happened it is a dream. So helpful and efficient. Just what you want when there's a tech or money issue. Thanks Hola!

The booking process itself was quite confusing and I was asked to pay for the benefit of 'customer service' twice and I'm still not sure what I paid for each time. Then when I spoke to someone about the 'prime membership free trial' that I accidentally signed up for (this part of the booking process was also confusing), I was told that I wasn't a prime member yet so that's why I wasn't seeing the discounts they were promising me if I became a member. It all feels really scammy to me and I'm not sure I'll be using eDreams again.

Quick and easy! EASY to understand policies!! This is the number ONE factor for me now when renting a car. I really appreciate it!!

It makes me nervous that I needed to confirm that my booking was complete. Shouldn't Prestigia already KNOW my booking is complete??? Does that mean there's a chance my booking isn't complete? Now I'm nervous about using this site.

Everything about this tele-health process was professional, well organized, loving and respectful. I was impressed with how well it all ran. Mainstream medicine could learn a lot from the Cannacare team!!!