Heidi Code Reviews 1,791

I just received a jacket I ordered two weeks ago, I regret it, it is the worst quality ever. I am never buying here again. Vanina

Total dropshipping scam. They present with a German website and branding and EUR prices but everything comes from China. The items are bad quality and they're too small for EU standards. They insist that I have to pay to return the items to CHINA. TOTAL SCAM. DO NOT BUY FROM THEM!

This shop is a complete scam. The products are extremely cheap and low quality, and they look nothing like the pictures shown on their website. They appear to display fake reviews, supposedly taken from Trustpilot, to mislead customers. However, the genuine reviews found on Trustpilots website reveal the truth. Please be cautious and do not purchase anything from this site.

Never buy from this store. The clothes are of terrible quality and they don't give refunds.

Their products are absolutely rubbish, what comes is not what is marketed, their return policy is also rubbish. Please do not buy from this company as you will be very disappointed with the goods, DON'T WASTE YOUR MONEY!! because you won't get it back. I am going to try and get my money back through PayPal. A very disappointed customer.

I ordered two of what I thought was good priced genuine leather jackets, but received cheap plastic jackets. Learned a lesson: Never try to by good quality online. Just a waist of money and time. It is much safer to by in real shops.

Website has German name and I thought this is in Germany and a German company but please be careful this is China company and any product if you want to send back then it must be couriered to China with own cost.
Please be aware, eventhough I cancelled within 5 mins after ordering they intendedly sending the product as they do not want to refund my money. My hard earned money I am loosing.

Is a cheating site! It does not allow to leave a review on their portal.
The quality of the product is garbage. The product you receive has nothing to do with what is published.
When you want to return it they make you pay for shipping which is obviously very expensive to China.
Do not buy anything here is garbage and end up throwing it where it belongs. To the trash.

Real cheater. the trick is to show sending and retour is from EU but once in reality you need to send back article to China which costs you 50€. Product they send is of extremely low quality with high price. Never buy.

heidi-mode.de belongs to the Hong Kong YaMing group.
Like the other customers I have received a counterfeit product (shoes made of plastic instead of the original made of leather).
The customer service leads you in circles (gift cards instead of refund).
Like the other customers I had to pay the return shipping costs of 80 Euro (for a product of 54 Euro).
If I hadn´t chosen PayPal for payment, I wouldn't have got my money back.

Scam, poor quality, no possibility to send back

I placed an order assuming was a German company, at least EU based but as soon as I made the payment I noticed the charge from a China Place. In less than 5 minutes I sent email back cancelling the order and they sent a mail back (right away) claiming the order was on its way and could not be cancelled but I could return it within 14 days. NO COMPANY packs and send goods within 5 minutes after placing your order. But I had paid with a very high end credit card (Black) and I contacted Paypal and the refund was done within minutes. If tgey sent the items withing 5 minutes after I placed the order, then I guess I just refurse the package and that is that BUT AT the end this people are noithing but a scam

Bad quality! Do not order here, the money is not worth the value.

I have waited three weeks for my order… nothing. I contacted customer services, who said my order of two pullovers has been deliver... I ordered a jacket and it hasn’t. Customer services is a joke. Probably never see my money or the jacket.

Disgusting chinese company pretending being a german. VERY bad quality, chinese sizing...shocking return policy! No return labels. It's a scam! People please be aware!!!!!!