LISTEN TO ME THIS PAGE IS A SCAM, they will not even reply to your emails requesting a refund, even though their website says they do under European law. The images are false, the reviews are false, i... See more
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Amazing contents of my box, genuinely over the moon with the quality of the items, unbelievable value. Seems most of the 1 star reviews are for people having to wait for shipping, or people orderin... See more
Company replied
Wow! My first Heat box and I’m very impressed! I purchased the £500 box and received a grey leather YSL clutch bag, a Jacquemus wicker Chiquito bag and a pair of socks (can’t remember the brand name a... See more
Company replied
These are the real deal, having bought a few Streetwear Boxes from them now, the last drop was just another level! My box contained a Casablanca Monogram Zip up and Represent Carpenter pants! Past bo... See more
Company replied
Company details
Written by the company
A Box of Heat serves as a personal styling tool for men and women, assisting our customers in streamlining their wardrobes by offering a curated selection of designer products, neatly encapsulated and delivered to your doorstep. All you need to do is select your size and style category; our in-house specialists will take care of the rest.
Contact info
Box of Heat Limited, Unit 12A, 31 East Business Park, S25 3AF, Dinnington , United Kingdom
- info@heat.io
- heat.io
LISTEN TO ME THIS PAGE IS A SCAM
LISTEN TO ME THIS PAGE IS A SCAM, they will not even reply to your emails requesting a refund, even though their website says they do under European law. The images are false, the reviews are false, it’s a scam
August 4, 2025
Unprompted review
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Great items, better service
I've purchased HEAT boxes for several months now and have enjoyed every single one of them. Customer service exceeds expectations. Very happy with HEAT!
August 31, 2024
Unprompted review
Reply from Heat.io
Hi Amyn,
Thank you for taking the time to share your positive review, really makes to teams day!
So happy that you're pleased with all the boxes you've received, thank you for your support.
Look forward to seeing you at our next drop, September 26th!
Kind Regards,
Emily @ HEAT
Delivery came quickly and clothes were…
Delivery came quickly and clothes were top notch
December 2, 2023
Unprompted review
Reply from Heat.io
Hi Kyle,
Thank you for taking the time to share your positive review.
We are glad to hear that your order arrived swiftly and that you loved the items received.
We appreciate your support and look forward to seeing you at our next drop!
Best regards,
HEAT
I ordered one box and couldn’t be…
I ordered one box and couldn’t be happier definitely worth more than what i paid. Great delivery time and service. Thanks
May 1, 2024
Unprompted review
Reply from Heat.io
Hi Leon,
Thank you for taking the time to share your positive review!
We're pleased to hear that you're satisfied with your purchase and that the items exceeded your expectations.
We appreciate your support and look forward to seeing you at the next drop!
Best,
HEAT
Brought 2 boxes now and been very happy…
Brought 2 boxes now and been very happy with how fast the boxes turn up. Also let's not forget the items inside are up to 3x the value of what u spent
December 28, 2023
Unprompted review
Reply from Heat.io
Hi Lewis,
Thank you for taking the time to leave us a great review!
We're pleased to hear that our speedy delivery and the value of our products have met your expectations.
We look forward to surprising you with even more exciting drops in the future!
Best,
HEAT
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10/10 would recommend
10/10 would recommend. Ordered a streetwear plus box and came in the estimated arrival time. Was happy with everything inside. Great value for money. Will be buying from heat again in the future.
November 22, 2023
Unprompted review
Reply from Heat.io
Hi Luke,
Thank you for your five-star review.
We're so pleased to know you were happy with the items received in your Mystery Box and found it to be of great value for money.
We appreciate your recommendation and look forward to seeing you at our future drops!
Best,
HEAT
Heat feels like a community
Heat feels like a community. It feels like they want to get to know their customers personally and this shows through in their customer service and on line communications. It feels like it is a unique offer and one that they are constantly building and enhancing to just get better and better.
January 9, 2024
Unprompted review
Reply from Heat.io
Hi Matt,
Thank you for your lovely review!
We love connecting with our customers on a personal level and and we're glad that it reflects in our customer service and communications.
If you ever have more feedback or suggestions, we're all ears! Thanks again for being a valued part of the HEAT community.
Best regards,
HEAT
The quality and service was amazing
December 19, 2023
Unprompted review
Reply from Heat.io
Hi Tee,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found our service and the quality of the products received to be amazing.
Your satisfaction is our top priority, and we're so glad we've provided you with a great experience.
Please feel free to reach out if there is anything additional we can assist with.
Best regards,
HEAT
I've purchased over a doze of heat…
I've purchased over a doze of heat boxes and everytime I'm always surprised by the products in them. What's great about Heat for me is you can tell them what brands you like/don't like so you know what you could expect from your favourite brands.
December 13, 2023
Unprompted review
Reply from Heat.io
Hi Kevin,
Thank you for taking the time to leave us a five-star review!
We're delighted to have you as a valued member of the HEAT community, and it's great to hear that you are consistently pleasantly surprised by the items received in your Mystery Box.
Your continued support is greatly appreciated, and we look forward to bringing you more exciting drops in the future!
Best regards,
HEAT
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Very responsive customer care
Very responsive customer care!
Happy with the contents of the box also! Good value for money
December 11, 2023
Unprompted review
Reply from Heat.io
Hi Jake,
Thank you for taking the time to share your positive feedback!
We're happy to hear our customer support team were able to assist you promptly and we're so glad you're pleased with the contents of your Mystery Box.
Thank you for your support. If there is anything else we can assist you with, please feel free to reach out!
Best,
HEAT
Great service and delivery time was…
Great service and delivery time was quick considering it was Christmas. Love all the items I received.
December 27, 2023
Unprompted review
Reply from Heat.io
Hi Kieran,
Thank you for taking the time to leave us a review.
We're happy to hear that you had a great experience with us, especially during the busy holiday season.
We appreciate your support and look forward to bringing you more exciting drops soon!
Best,
MILE
Never fail to impress
Never fail to impress!
As a recurring customer, no matter what box I've purchased, Iv always had great contents. The service provided is just fantastic and if you don't like what's in the box, returns are easy to process!
No fault what so ever - Purchase that box!! ;)
January 12, 2024
Unprompted review
Reply from Heat.io
Hi Tom,
Thank you for your review!
We're thrilled to have you as a recurring customer and are pleased that you've consistently enjoyed the contents of your Mystery Box and our service.
We look forward to surprising you with even more exciting drops in the future!
Best regards,
HEAT
10/10 service … I was shooting a music…
10/10 service … I was shooting a music video and I ordered a 500£ box! The box wouldn’t arrive in time so I wrote to them on instagram and they delivered the box for free before the normal delivery time… literally they saved my music video because my box contained a Palm angels hoodie and trousers and a palm angels t shirt! Well done HEAT this was my 4th box and still happy with you guys!
November 29, 2023
Unprompted review
Reply from Heat.io
Hi Erik,
We appreciate you taking the time to leave us a review!
We're so glad we could get your order to you in time for your music video and we're so happy you loved your Palm Angels items!
A big thank you for sticking around and being with us for your 4th Box. Your continued support is highly appreciated, and we're excited to have you back for the next drop.
Best regards,
HEAT
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Heat box is the best
The product that arrived come within the time period they said and the the packaging was amazing with the amount of care they put into the box with all the little notes and the vibrant colours to grab your attention would 100% recommend
December 21, 2023
Unprompted review
Reply from Heat.io
Hi Kian,
Thank you for leaving us a five-star review!
We're happy to hear that your order arrived in time and that you appreciated the detail in our packaging.
Thank you for your recommendation, and should you have any further needs or inquiries, don't hesitate to contact us.
Best,
HEAT
Reply from Heat.io
Hi Kallum,
Thanks for taking the time to share your positive review.
We're so pleased to hear you loved the items received in your Mystery Box.
We appreciate your support and look forward to bringing you more exciting drops in the future.
Best regards,
HEAT
An amazing mystery box experience!!
An amazing experience!!
I was pretty unsure about buying mystery box as it isnt something ive done before, however curiosity got the better of me and I said YOLO!
Opening the box the package is great and i was super happy with what I received! Will definitely be purchasing from them again.
December 12, 2023
Unprompted review
Reply from Heat.io
Hi Lons,
Thank you so much for your positive review.
We're pleased to hear that your curiosity paid off, and you had an amazing experience with the entire process. We're also glad you loved the items received.
We appreciate your support and look forward to seeing at our next drop!
Best,
HEAT
Great authentic website
Great authentic website! Great items in my mystery plus box. Over £1000 of stuff for juts £500!
January 10, 2024
Unprompted review
Reply from Heat.io
Hi George,
Thank you for your positive review!
We're pleased to hear that you love the items received in your Mystery Box and found it to be of great value.
We look forward to surprising you with even more exciting products in the future.
Best regards,
MILE
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Always an experience with heat…
Always an experience with these mystery boxes, great layout on the website and the product itself doesn’t disappoint from the box design to the products inside honestly feels like Christmas opening one
December 12, 2023
Unprompted review
Reply from Heat.io
Hi Adam,
Thank you so much for taking the time to share your experience with us!
We're pleased to hear that you appreciate the great layout of our website and that the product lived up to your expectations.
It's great to know that the overall experience, from the box design to the products inside, made you feel like it was Christmas all over again!
Thank you for your support and we look forward to seeing you at the next drop.
Best,
HEAT
Amazing experience from start to…
Amazing experience from start to finish, staff are so genuine and will go above and before for you, items they sent were beyond what I'd ever expect, even the stickers were great. Will definitely be shopping here again
January 8, 2024
Unprompted review
Reply from Heat.io
Hi Ben,
Thank you for taking the time to leave us your positive review.
We're happy to hear that you had a great experience with our team and that the items received exceeded your expectations.
Thank you for your support and we look forward to seeing you at the next drop!
Kind regards,
HEAT
amazing products
amazing products, great shoes which happened to be better than what i expected.
November 20, 2023
Unprompted review
Reply from Heat.io
Hello Diwas,
Thank you for sharing your positive experience with us.
We are so pleased to hear that the shoes received exceeded your expectations.
We appreciate your support. If there's anything else we can assist you with, please feel free to reach out.
Best regards,
HEAT
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