The Headset Store Reviews 3,802

We run a very busy Animal Rescue Charity and headsets are crucial for our staff. We bought one headset and not being technically minded, we had trouble setting it up. We contacted the Company who i... See more

Before placing my order with yourselves I spoke with a member of staff seeking advice on a headset I needed to purchase before ordering. The lady I spoke with was very friendly and after giving the de... See more

I spoke with a staff member George who promptly resolved my query regarding an item that was showing as "out of stock" on their website. Within a couple of minutes of their help, I was able to order... See more

I am a MS-bedbound UK OAP lifelong learner spends every day exercising my hobby and passion on the educational site FutureLearn. I now have semi-functional use of only my left upper limb. I am n... See more

Excellent customer service right from enquiry to finished set-up. I'm a complete tech novice, no previous experience of headsets! My initial enquiry was dealt with in words of 1 syllable (well maybe... See more

Clear info on website. Used the online help to get more info...quick reply and very helpful. Purchase process straightforward. Delivery very quick. Have used headphones once....seem to work well.... See more

These guys were great. Entirely my own fault but I mistakenly ordered a headset that didn't suit my requirements - a return/refund was easily arranged and they advised me of the best headset that wo... See more

Arrived as promised Jabra Evolve 40 MS Stereo x display but look like new Headset. Work laptop recognised them. Sound is far better than old sennheiser headset and more comfortable on ears

I realised after ordering that I'd ordered the wrong variant in error. I called them. They answered the phone immediately and processed a refund immediately without question. From ordering to refund c... See more

I went on live chat to ask which product to buy and got brilliant advice and help. Actually listened to what I said and took care to recommend something suitable. After six weeks of being given the ru... See more

These guys are the only place to go for headsets! Having just changed our phones and upgraded from Avaya J139s to Yealink wireless systems with big screens and all sorts of other dohickeys, the th... See more

Fantastic customer service! I purchased a refurbished headset on Monday it arrived on Wednesday, I found it was faulty (no fault of thiers) and contacted customer services via phone she talked me thr... See more

A handy item just a bit uncomfortable sometimes makes my ear sore inside

I was having issues with background noise working from home. Did some research on which headset to buy but could not make a decision due to the wide variety of products available. I contacted The Head... See more

spoke on chat to an agent before purchasing who answered the questions i had, good price and great dleivery.

Great fast delivery services, used the headset store twice now. Would highly recommend

I highly recommend The Headset Store. I run a busy vet practice and we have struggled to find the right headsets for our office and have wasted time and money on others before I found this company... See more

Wanted a really solid and high quality set of headphones for work Teams calls. Rang up to chat to a human and the service was brillant. Went for the EPOS impact 1061 ANC. Very happy and the advice, de... See more

Great customer service, great company. They helped install my replacement Jabra Evolve 75 promptly after my purchase. Please bear in mind they are a online store so no on site payments accepted.

Needed a Zoom headset. Found a good quality one at a reasonable price on The Headset Store's website. Delivery was super quick (next day). Very pleased with the headset too. Would definitely purchase... See more

A fantastic service from start to finish! Although I only had a basic description of the item I needed on speaking to Scott he was able to sort out what I needed straight away. A very quick del... See more

I had excellent experience purchasing plantronics headset Voyager. The staff where very professional caring help me in every way. I'll be back soon for more purchases. I would recommend this small fam... See more

Really reasonable pricing compared to other websites. I had some payment issues so had to call the office (the issues were my card provider, not the retailer). They were super friendly and helpful! D... See more

Outstanding service. I needed an item before midday the following day, she was so helpful and arranged it for me with no issues. Would definitely recommend.

Excellent customer service from the very first contact. Scott gave me some great advice and helped me make an informed decision of which headset to buy. I have very limited IT skills but he was extrem... See more

Callum was very helpful and assisted me in choosing the right type of a headset for me to use at work that I’m able to use with MS Teams on a laptop and a iPhone. The delivery was fast. Great product... See more

Great site,easy to follow and order. Ordered Friday, got on Monday. Grateful service.

Headset was very competivly priced, well packaged and delivery was super fast. I would highly recomended buying from them to anyone.

Great service, very helpful and informative when I called with a few questions - pointed me towards an excellent product. Made it very easy for me to collect my order.

Really good service, the device I ordered wasn’t quite right for our needs. The guys in store reviewed and sorted it out for the charity. Will now be ordering another of what we have.

Easy ordering and very quick delivery - was actually faster than stated on the website.

Product as specified and delivered as expected

What a brilliant service. From one phone call to ask about products, I was treated to a thoroughly professional and helpful service. The initial call was to ask about what phone and headset we requ... See more

I ordered a set of Jabra evolve 65 MS headphones on the Friday around 11am and they were delivered next day to the North of Scotland less than 24 hrs from ordering. The headphones are easy to set up,... See more

Excellent service. We thought we needed new phone to replace Panasonic as part of our phone system. John phones to ensure phone was compatible with system & when we explained situation he recommended... See more

I used their chat method on their website to get help to find an affordable headset for £50 including VAT and delivery. You state your query to open the chat, but that was ignored and disappeared fr... See more

Excellent service and products with Next Day delivery. We ordered a replacement (refurbished) handpiece and curly cord for one of our Samsung Office phones. It arrived next day. We had a problem w... See more

Speedy delivery, friendly staff on the phone. One thing against the whole transaction was that no instructions were included ( I knew it was a refurbished set) so I had to search online for a user man... See more

I have always had a great service from the team at Birmingham Telecom. There is no doubt that the guys are busy yet they always take time out to explain things thoroughly using laymans language. Le... See more

I am really impressed by the service and care I've received from The Telephone Store. We had an issue with one of the items I ordered so I called The Telephone Store to explain. John arranged for a... See more

The service I experienced with the Telephone Store was second to none. The sales person (John) was brilliant and didn't try and sell my anything that I didn't need. He gave me good, sound advice. M... See more

Absolutely outstanding service! John Saxon who helped me solve my problem was amazing and very patience haha! Advice and guidance throughout was outstanding with prompt delivery and replies. I wo... See more

Absolutely fantastic service! I wanted to add to my online order after I had just placed it & after a quick phone call, I was able to make another order online which was added to my original one. I al... See more

Bought a refurbished wireless headset. It came the following day but with no instructions and no spare earbuds. Was sent PDF of instructions with an apology and was then told query about earbuds would... See more

Right from the advice of which headset to get to work with my needs through to the help from the guys when I was struggling to get it working was 100%. Turns out there is a very small on off button un... See more

Quick Delivery. Items exactly as described. Had problems with the sound quality at first but then we followed the instructions and waited until the unit was fully charged everything worked perfect.

Excellent website that gave me all the information required, extremely quick at checking out and delivered next day. Headphones are just what i needed so thank you.

We ordered a headset for our Polycom VVX 411 phones from The Headset Store, and it arrived the following afternoon, exactly as promised. The product works perfectly, the audio clarity is amazing,... See more