Worst experience ever! I am missing all my freezer items (6) which were supposed to be delivered out. I tip very well for this service. When I contacted Neighborhood Market #5257 5122 E University... See more
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Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville, Arkansas.
Contact info
Southwest 8th Street 702, 72716, Bentonville, United States
- grocery.walmart.com
Your Great Value Beef Stroganov Family…
Your Great Value Beef Stroganov Family Value is possibly the worst Stroganoff I have tasted in 50 years. First it has a BROWN Gravy sauce. Stroganoff sauce is not Brown it is a white sauce a sour cream and onion tart sauce. And your Stroganoff tastes and smells like it has sour Parmesan cheese in it. It is nauseating. Please fix this recipe! You are losing sales and you will increase sales. Sour Cream and Onions is amazing but this Farty recipe has to go!
My groceries were delivered in the middle of the nght!!
My groceries were delivered in the middle of the night!!! This is the second time in a row that my delivery was delayed!! I am tired of the substitutes and missing items!! They never assigned me to a driver!! I thought the first delay was a mistake and mistakes happen but a second time in a row is unforgivable and i'm thinking now its personal!! They have plenty of drivers!! They are just too lazy!! This is getting redicoulus and if they ever do this again I will use Giant EAGLE and say the hell with Walmart!! If they dont whatch what they do they will certainly lose all customers!!
Worst experience ever
Worst experience ever! I am missing all my freezer items (6) which were supposed to be delivered out. I tip very well for this service. When I contacted Neighborhood Market #5257
5122 E University Dr, Mesa, AZ 85205
about this I was told to call 1-800-Walmart and they would refund the items. I need the items this morning so said I need them delivered, he said it wasn't possible. I said I would come pick them up at Pick-up, he said I couldn't I would need to come into the store. Since I'm handicapped this is very hard for me, hence paying for grocery delivery. I think I need to try another store!!
If you can
If you can, never ever use Walmart delivery. They are 100% at leaving things off my orders!!!! I invite my friends over for the game and sure enough, half of the order is missing, including lunch food!!!! One day they were 8 hours late!! They would not refund me, nor let me pick up my order. Also when the order got here, my meats and perishables were warm, and my ice cream was liquid!!
Irresponsible service
It was a busy day at work. I wasn't going to have time to get to walmart, before I had to get home. I had to get Dog food to feed my dog. So I placed a walmart order to have it delivered at the time I got home. It arrived a few minutes after I got home. I was relieved. But everything was there, except the dog food. Of course I was charged for it and according to the app, it was shopped. Customer service suited. We will gladly give you a refund. We'll how am I going to feed my dog. They would not deliver. But I could place a new order for expedited service. Which added almost double to the charge. They don't care. DO NOT USE THEM!!!!!!!
Not worth it for the hassle and the poor service
For the money, Walmart plus is not worth it. Initially, the service was good, but it just continues to decline. It seems lately they’re substitutions on every single order. And I can pretty much guarantee it. It’s because the people doing the shopping just can’t find the stuff.
I’ve been told by a number of the regular drivers that there’s been a huge theft problem recently. Drivers are stealing bags of food because they know Walmart will just refund it if you wish you a refund request without asking. This is equivalent to stealing from the store and this is what drives prices up.
Not to mention the fact, these idiots can’t pack a bag correctly half the time and put crushable stuff underneath heavy stuff.
I’m probably canceling my subscription today. Not worth the money if I have to go shop on my own to get it done correct correctly.
Worst experience ever
Today, 9-27-2025, I decided to order a few things from Walmart and have it delivered tonight. This is my 1st time ever(& the very last), doing this so I really had no clue what I was doing. The Walmart I ordered from was the Walmart on Route 13 in Tullytown, PA. I ordered 19 items and paid for them my credit card with no problem. Maybe, not even 5 mins later, I got all these texts saying this order is not available, this order isn't available, blah blah blah, so after 11 items that were not available, they finally text me again, a few times. 1st one said , good news, two items can be shipped tomorrow, free of charge . Then I received another one stating that Tony will be delivering my order shortly .Not 2 minutes later, I got another text stating my order will be delayed 45 minutes. At this point I'm about ready just to cancel the whole damn order. But I gave them the benefit of the doubt LOL. So my ring goes off for the front door, I said great here's my stuff. I open up my front door, well I tried to, he put the bags in front of the front door so I couldn't open it. When I did finally get to the damn bags two items were missing, which were not part of the 11 items that were unavailable. I went online to tell them that these two items were missing and they never asked if I wanted a replacement they just automatically refunded the price. This Walmart store on Route 13 is truly a freaking disaster anyway but I didn't actually expect the online service to be as bad as they are in that store. This was really a horrible first time experience. I will say one thing, I will never, ever order another thing online from Walmart, nor will I step foot in any of their stores. I know it doesn't matter to them because they have plenty other morons that will but this moron won't !!!!!
You need to hire more cashiers to…
You need to hire more cashiers to attend to customers plsss
Since Walmart has stopped using mostly…
Since Walmart has stopped using mostly immigrants the service is terrible.
I am disabled and they leave my groceries at the wrong door because they are two lazy to go upstairs.
Crazy bad
Crazy. I was about 10 minutes late to get home to get the delivery. The driver just cancelled the order and I got to them while they were still at my door with the items. Walmart said the order had to be returned anyway because the driver hit cancel just a minute before because she thought I wasn’t home.
Called walmart to get it re-delivered now they say I have to cancel and wait 5-10 DAYS for a refund. That was the only money I had to spend on groceries. Guess I have to starve now because Walmart is in the stone- age and will hold your refund for 5-10 days. Absolutely insane. Do not use this service.
Always delayed Beyond convenience
Every single time I have ordered from walmart, they have not let me know my order is delayed until after the anticipated delivery date. Three times this has cost me significant stress and inconvenience as I ordered time sensitive items for specific projects or trips. Walmart is one of the worst companies, they should not be selling things that they're shipping from China they should only be shipping from their us-based stores if you are in the us. Absolute trash don't trust them using other delivery service.
I ordered 265.00 worth of groceries and…
I ordered 265.00 worth of groceries and was so disappointed in my fruit and vegetables. Couldn't even eat the bananas. Never again!!
They lost me for good
This has been very convient for me for a really long time since I couldnt drive until 3 days ago. They mixed me, and some other persons grocceries up, and left their grocceries on my doorstep. I was wondering why the money didnt took. :/ Plus our names was on the products, and they had to take pictures. No excuses. They lost my trust for good. I dont wanna wait a whole 4 hours, wondering if Im going to be getting my grocceries or someone elses. Paying the delivery fee and tipping is not worth that stress.
Walmart could never find my apartment
Walmart could never find my apartment. They would call and complain they couldn't find my apartment, even though they had a GPS! Then they would deliver to the wrong freaken apartment. And they use delivery people that can barely speak English. So how can they read a GPS? I would not recommend them.
Missing over half of my items and then…
Missing over half of my items and then told it will take 2-5 days to resolve it.
After almost a year of biweekly…
After almost a year of biweekly groceries I have gotten 2 good orders. Missing items that I’m
Charged for, melted warm ice cream, chicken left on front porch in 90 degree weather. I have never gotten cold food that is supposed to be cold. They do not use coolers! One shopper ties all the bags together so a senior like myself has to go out with scissors, cut up the bags, and put groceries in other bags to bring in. I can’t pick up heavy bags all tied together. Awful awful delivery!
The delivery is free so I continue and pray each time that I get everything in good condition.
They have illegal drivers making…
They have illegal drivers making deliveries at people's home who cannot speak a word of English.
They don't hire Americans they hire Illegal drivers and leave Americans unemployed
Steals money through holds never…
Steals money through holds never replace money taken out after adjustments
Horrible customer service
We got groceries from Walmart delivered to our house that were supposed to go to a different address. They called their customer service, they were not able to help, there was no identification in the bags, and then they started yelling at my wife that she should have the name of the customer. Such horrible customer service
Consistently poor service
My wife has significant mobility issues and we pay to use Walmart deliveries. It is not something we can recommend. Products have been damaged, missing or substituted for items not even in the same food group. Delivery drivers dump and run, have challenges with the language and zero customer service. Supermarkets in Europe have company branded light trucks with company employees and it's very polished. Using temp drivers in private vehicles is not viable. Incredibly poor service we will be canceling and not renewing.
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