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Rated 5 out of 5 stars
Verified

What made my experience great was the representative Summer. This person went above and beyond to ensure we got the equipment before the date needed even with unexpected delays to impact date of arriv... See more

Rated 1 out of 5 stars
Verified

The design and number of pieces of the photo booth we received was not the same as the 2 minute long, sped-up "instructional video" of the one they posted, leaving us at a loss of what to do. No writt... See more

Company replied

Rated 5 out of 5 stars

Rebecca was amazing throughout the entire process. She commucated very well and send constant updates with photos and videos of my order. She even sent me the tracking information. I won't lie at firs... See more

Company replied

Rated 5 out of 5 stars
Verified

Awesome communication from the beginning of me looking at the items and having questions all the way to me setting everything up and testing it out. The delivery was pretty quick as well. My device lo... See more

Company replied

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Company details

  1. Equipment Supplier
  2. Event Planner
  3. Event Technology Service
  4. Party Planner
  5. Photography Service
  6. Wedding Service

About GO360BOOTH

Written by the company

GO360BOOTH is an international company specializing in the sale of 360 photo booths. It was established in 2020. Before that, we have been committed to serving the entertainment party industry. Based on our original intention of making more people happy, we have always insisted on providing our customers with affordable, and the principle of high-quality products, currently our products have been sold to 100+ countries and regions in the world, and the experience of manufacturing entertainment equipment with global professional customers for many years has provided us with more status.

We currently have warehouses in the United States, CA, LA, TX, and NJ, etc., in order to allow our consumers to receive their products faster Various Payment Methods

GO360BOOTH offers many payment ways: PayPal, credit card, Bank Transfer, and Western Union. If you have questions about payment, email us at info@go360booth.com , we’re at service all the time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 4 out of 5 stars
Verified

My product arrived slightly damaged

My product arrived slightly damaged, possibly in transit but unfortunately I have no way of knowing that. The bottom line is I will need to pay to get it repaired.

May 19, 2024
GO360BOOTH logo

Reply from GO360BOOTH

Hi Friend,

Thanks for your review. You do not need to pay to get it repaired under the warranty. We will Complain to the courier company if it is damaged during the shipping.

BTW, we provide person-to-person lifelong service, one of our salespeople will contact you and keep you updated until you receive the goods once you ordered.

Your personal sales representative will contact you right away to help you out.
Thanks.

Rated 5 out of 5 stars

This is for those that feel sketchy…

This is for those that feel sketchy about this business. I was sketchy too! But exactly what was promised was delivered. Luna is the person who helped us and she even called me (I was really nervous) this was a huge investment for me and my husband and we didn’t want to get scammed. Overall we are satisfied and plan to buy a photobooth next time. This time we purchased a 360booth. If you want to see if this review is real you can visit our Facebook Page Visionary Media Management

April 22, 2024
Unprompted review
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Rated 4 out of 5 stars
Verified

Ordering was easy and without hitches.

Ordering was easy and without hitches.
Customer service personel was helpful and comunicative.
Order took a little longer that expected, but now I understand came from outside if the country.

April 24, 2024
GO360BOOTH logo

Reply from GO360BOOTH

Thanks for your review. Glad for like our customer service. We provide person-to-person service once you order from our website, and we will keep you updated until you receive the goods.

Sorry for the goods coming late to you. The one you ordered is a small package lower than 1kg, so it is shipped by USPS, which is slower. For bigger packages, we usually choose DHL for the shipping, which will be quicker.

Rated 5 out of 5 stars

This is the best customer service I’ve…

This is the best customer service I’ve ever had! The company was attentive, responsive, and caring. The product itself is high quality, durable, and easy to set up. Best product we’ve bought in a long time! If we ever need to purchase more systems we will be coming back here every time. Thank you GO360BOOTH!!!

March 16, 2024
Unprompted review
Rated 1 out of 5 stars
Redirected

Cheaply Made Product

April 16, 2024
Unprompted review
GO360BOOTH logo

Reply from GO360BOOTH

Thanks for your review. But seems you never ordered from us.
May I know what happened with your product?
We provide lifelong person-to-person service. One of our salespeople will contact you and keep you updated until you receive the goods.

Go360Booth.COM is a famous brand and has been in this industry for over 10 years.
You can easily find us on our official website, Google, Facebook, ins, YouTube, etc.
Trustpilot reviews: https://ca.trustpilot.com/review/go360booth.com
Youtube Channel: https://www.youtube.com/@go360booth/featured
FB page: https://www.facebook.com/go360boothstore/?show_switched_toast=0&show_invite_to_follow=0&show_switched_tooltip=0&show_podcast_settings=0&show_community_review_changes=0&show_community_rollback=0&show_follower_visibility_disclosure=0
Twitter: https://twitter.com/go360booth
Ins: https://www.instagram.com/go360booth_official/
Tiktok: https://www.tiktok.com/@go360booth

We can also try to help you out even though you did not order from us before.

All our products are of high quality, long and lasting.
What makes us different?

1. Raw Materials Supply Inspection
Each part will be fully viewed and checked, we won’t use them if there are any scratches or flaws to ensure sure best quality;

2. Production Management System
All new workers have to receive strict training for two weeks and only qualified members can be our formal employees. Both workers and production leaders have to bear responsibilities if there’s any product issue.

3. QC System
8 members of the QC team are very important to the group in our factory, all of them have at least 3 years of working experience and know very well every production process. We’re proud of their great professional attitude to control quality and ensure all products are great when customers get them.

4. Packaging System
Considering delivery safe and space-saving, we customize inside and outside strong cartons to make it.

5. Last Inspection Before Shipping System
QC teams double-check whether product specs are completely the same as order content.

Welcome to order from us.

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Rated 5 out of 5 stars
Verified

I’m loving this bag and cart…

Great company they shipped out my items quickly they even reached out to make sure that my 360 was the correct size for the bag and cart I ordered. I recommend this company if you are in the 360 photo booth game.

April 12, 2024
Rated 5 out of 5 stars
Verified

Happy Customers

Great customer service and all my questions were answered. The product was delivered in a timely manner and was just as described on website.

March 26, 2024
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Rated 1 out of 5 stars
Verified

Bait & Switch

The design and number of pieces of the photo booth we received was not the same as the 2 minute long, sped-up "instructional video" of the one they posted, leaving us at a loss of what to do. No written instructions for a complex assembly. No battery pack to make the circular light work. No mechanical instructions. The booth is "wobbly" and low quality. Response time from company is 2 days with questions half-answered. Do not buy this product from this company!

March 8, 2024
GO360BOOTH logo

Reply from GO360BOOTH

Thanks for your review, sorry that you feel bad. We have a little update on the product to make it better than the installation video. However the installation was almost the same, so we did not update the installation video.

And, yes, we include a free round fill light, but that ring light needs a power bank to charge it. We did not provide the power bank since it is a battery and dangerous goods, that must be shipped separately.

Every product is after 6 processes of Quality control to make sure high quality.
1. Raw Materials Supply Inspection
Each part will be fully viewed and checked, we won’t use them if there are any scratches or flaws to ensure sure best quality

2. Production Management System
All new workers have to receive strict training for two weeks and only qualified members can be our formal employees. Both workers and production leaders have to bear responsibilities if there’s any product issue.

3. QC System
8 members of the QC team are very important to the group in our factory, all of them have at least 3 years of working experience and know very well every production process. We’re proud of their great professional attitude to control quality and ensure all products are great when customers get them.

4. Packaging System
Considering delivery safe and space-saving, we customize inside and outside strong cartons to make it.

5. Last Inspection Before Shipping System
QC teams double-check whether product specs are completely the same as order content.

6. Stock System
We have enough stocks in our USA warehouse and can ship out to you within 24 hours

And, what's more, we provide lifelong, person-to-person service. Phone calls and video calls are all available. Our salesperson Miya contacted you right after you placed the order and kept you updated until you received the goods. But we are an international company, there is a time difference, sorry for not being able to get back to you quickly in our midnight time. But plz, do not worry, we will always get back to you within 24 hours.

As a famous brand, You can also easily find us on Google, Facebook, ins, YouTube, etc. besides contacting your personal service person.
Trustpilot reviews: https://ca.trustpilot.com/review/go360booth.com
Youtube Channel: https://www.youtube.com/@go360booth/featured
FB page: https://www.facebook.com/go360boothstore/?show_switched_toast=0&show_invite_to_follow=0&show_switched_tooltip=0&show_podcast_settings=0&show_community_review_changes=0&show_community_rollback=0&show_follower_visibility_disclosure=0
Twitter: https://twitter.com/go360booth
Ins: https://www.instagram.com/go360booth_official/
Tiktok: https://www.tiktok.com/@go360booth

Our salesperson will contact you soon again to provide any help if needed.
Thanks a lot.

Rated 5 out of 5 stars

Excellent all around!!!

I have got to say that I have not experienced such good customer service in a very long time until I ordered my 360 machine. Miya was phenomenal! Sent me all the info that was needed for my order very promptly, Assisted me with my logo (which is beyond what I imagined), and was so very nice and helpful with the entire process. My order arrived on time without any issues or mishaps. No dents or breaks in my 360. When it comes to me expanding my business and ordering more, I will definitely be reaching out to this company again. Exceeded my expectations 1000%! Thank you for everything Miya!!!!

March 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent experience purchasing our…

Excellent experience purchasing our photo booth from go360. Summer was very helpful from answering our question before ordering all the way through after we received our photbooth. She was very communicative and helpful.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars
Verified

This is Professional

This is Professional. Amazing booth that will get noticed anywhere it is set up. Easy to assemble and very stable. Thank for providing this product, I am the first in my area to have one and very proud of it

January 14, 2024

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