gamesoldseparately Reviews 715

Always top great games store

Took far too long for me to receive my delivery.

Made an order nearly 2 weeks ago now and have had no updates. The phone number is inactive and they don’t respond through e-mail or facebook. I would absolutely avoid unless you like getting scammed.

Shite company been nearly 10 days still had no tracking for my order when on website says you get tracking in 1-2 days and i have emailed them twice no reply dont order from them.

Company completely ignored numerous emails asking where my order was, took my money but didn't want to part with the product, delivery was 4 working days, that was back on june 28th..shocking customer service, I'd have given 0 if it was possible

Delivery when promised and good value for the game will use definitely again

Game still not delivered.

Lack of communication

Awful service

Game not delivered. No response to emails. Looking at previous reviews, It seems like it may have gone bust. Previously bought several games with no issues. Shame. Will try and get my money back through credit card company.

A great price, and it came a day early. Can't ask for more, 11/10

Made an account just to warn people to avoid this scam of a site. Placed an order for a game weeks ago and soon realised it was not going to be dispatched. Money taken quickly enough though!
Emailed the seller multiple times as well as attempting contact through Facebook. No reply and no dispatch.
Started a chargeback with my bank and got a notification from my bank 3 weeks after no dispatch of item and no communication saying the seller has challenged my claim. The audacity
Avoid like the plague

Ordered at the end of May. Order showed as pending on credit card and being prepared for dispatch for several days.
Order now disappeared from card.
No reponse from company via email and as other customers have stated telephone number now out of service.
At least they have not taken any money.
I have now emailed to cancel order, although I don't expect a response.

Unfortunately, I would warn all prospective shoppers to steer well clear of this site and company.

I have used Gamesoldseperately only once before in February 24, I preordered a PS5 game that although arrived later than I had hoped did eventually turn up.

I had hoped to purchase from the site again last month. I placed an order for another PS5 game, intended as a gift, 4 weeks ago. The recipient unfortunately couldn’t wait and purchased the game digitally! Easy, I’ll just get in touch and cancel my order.

Unfortunately I have made several attempts to contact the company via email (both addresses listed on the website) with no response and unfortunately the phone contact number listed is now out of service, which would suggest all is not well with this vendor.

I will now have to start the chargeback process with my credit card provider.

I wish I had come here first to see just how terrible the experience has been for other shoppers recently (and the quite frankly rude responses from the business owner) and saved myself the headache of trying to get my money back.

I ordered The Last of Us Part II on May 4th, and as of May 12th, the order still hasn’t been dispatched. I’ve sent multiple emails, tried calling (the number doesn’t seem to work), and even reached out via Facebook, but I haven’t received any response.

I understand delays can happen, but the complete lack of communication has been very disappointing. If I don’t hear back soon, I may need to return the item once it arrives. Hoping for a resolution soon.

I ordered a game, which never turned up and all emails asking for an update have been ignored. Also the phone number listed on the website is no longer active. Had to get a refund through Paypal. DO NOT USE!

Awful communication, I have ordered a controller and have been waiting for a month now to radio silence
No message back or email back I have emailed 6-7 times now
Still no sign of what I’ve ordered
Do not use this company

Hello, why has my order, Clair Obscur: Expedition 33, not been shipped for over a week? You are not answering my 5 emails? What's going on? Are you closed? Please ship my order today, because I can't wait anymore. This order contains a Birthday gift! If you can't ship the order, why aren't you answering my emails? I need this game badly - while you haven't sent it to me, it's already out of stock in other stores. If you don't have this game and can't ship it, please refund it. But shipping is prefarable

Pre Ordered a game (Fatal Fury City Of the Wolves) for Thursday the 24th of April. It is now the 29th and I still don’t know what’s going on. I was told on Thursday by the seller that he would try getting an update on my order within the next 24 hours. It has now been over 100 hours since then and I have received no update. I have been emailing them continuously but haven’t heard a whisper. Pls avoid this company like the plague. Communication is non existent.

As a first-time customer, I had high hopes for a smooth experience, but I am disappointed that the ps5 controller I ordered on the 1st April has still not been delivered. I have already sent two emails, spaced 48 hours apart, but have not received any response or update regarding the status of my order. This lack of communication is very concerning.

Good price fast delivery